7 Customer Service jobs

Annual salary £32,337.17 + benefits Closing Date: 25 January 2021, 12pm (This advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website.)                 Who are we? ccha are a small local housing association based in central Croydon. We have around 40 employees so the organisation prides itself on having a small, family feel. Despite this we are constantly responding to change and things can be fast paced which makes it a vibrant and enjoyable environment. We have a hard working group of staff and require a bright and motivated Tenancy Management Officer to join us. Who are we looking for? We are looking for an experienced and enthusiastic housing officer to join our team. You would be delivering all the tenancy and neighbourhood management services for a patch of around 500 properties and carrying out estate inspections, fire compliance checks, dealing with tenant...

Assistant Business Partner Digital - ICT   £29,700 - £32,496   Permanent opportunity   EFDC are in the process of changing how they think about service delivery in the future and this role is a key part of that process. The district is facing an unprecedented period of growth, which will bring changes in demographics, in the types of services required and, in the ways, people access those services. The drivers for change are:   • Customers – Building services around the people we serve • Efficiency – Making the very best of our people, time and money • Effectiveness – An agile flexible workforce achieving our ambitions and working together and in partnership As ICT Assistant Business Partner for Digital you will have a very strong background in ICT Digital Systems e.g. Gazetteer, ESRI, GIS and Digital Form creation and you can evidence this in your career path. Strong project management delivery skills will also be required. You will ensure the...

Permanent opportunity EFDC are in the process of changing how they think about service delivery in the future and this role is a key part of that process. The district is facing an unprecedented period of growth, which will bring changes in demographics, in the types of services required and, in the ways, people access those services. The drivers for change are: • Customers – Building services around the people we serve • Efficiency – Making the very best of our people, time and money • Effectiveness – An agile flexible workforce achieving our ambitions and working together and in partnership As ICT Business Partner for Housing you will have a very strong background in ICT Housing Management Systems and you can evidence this in your career path. Lead and be responsible for the day to day management of the ICT Housing Team and for the delivery of outcomes. Strong project management delivery skills will also be required. You...

Permanent opportunity EFDC are in the process of changing how they think about service delivery in the future and this role is a key part of that process. The district is facing an unprecedented period of growth, which will bring changes in demographics, in the types of services required and, in the ways, people access those services. The drivers for change are: • Customers – Building services around the people we serve • Efficiency – Making the very best of our people, time and money • Effectiveness – An agile flexible workforce achieving our ambitions and working together and in partnership As Business Partner for ICT you will have a very strong rounded background as a Business Analyst in ICT Systems and not limited to Finance, Planning, Document Management, Customer Services, Digital and you can evidence this in your career path. Strong project management delivery skills will also be required. You will ensure the Council meets its statutory obligations and that...

Permanent Opportunity. EFDC are in the process of changing how they think about service delivery in the future and this role is a key part of that process. The district is facing an unprecedented period of growth, which will bring changes in demographics, in the types of services required and, in the ways, people access those services. The drivers for change are: • Customers – Building services around the people we serve • Efficiency – Making the very best of our people, time and money • Effectiveness – An agile flexible workforce achieving our ambitions and working together and in partnership As Business Partner for Digital you will have a very strong background as a Business Analyst in ICT Digital Systems e.g. ESRI, GIS and you can evidence this in your career path. Lead and be responsible for the day to day management of the ICT Digital Team and for the delivery of outcomes. Strong project management delivery skills will also be required. You will ensure the...

We are now looking for a Helpline Technician to play a crucial role in helping us transform lives and revitalise neighbourhoods on a fixed term basis until March 2022. As a trusted member of the team, you’ll deliver a high quality, cost effective 24-hour monitoring service based within the Helpline Service in the Customer Service Centre in Speke, Liverpool. The role involves maintaining and servicing all dispersed telecare equipment to older, disabled and vulnerable people in their own homes to enable them to continue to live independently and safely at home. You will complete risk assessments (including Home Fire Risk Assessment), support plans and customer information forms for customers. Regular tasks include ensuring that there is appropriate stock in order to keep up with the demands of the business, undertaking monthly equipment test management and programming and reporting any issues where required. You’ll produce and maintain a cyclical battery replacement program...

We deliver Housing Management and Digital Solutions helping social housing providers transform their business processes, reduce costs and improve customer service.  We are part of Aareon AG, the leading European provider of systems and consulting services for the property industry.    In the UK, we are over 120-employees with offices in Coventry, Southampton and Swansea. Due to UK growth, and investment from Aareon Group in our digital products and services, we have a vacancy in the Digital team for a Product Marketing Manager. We have an established and experienced team and there are great opportunities for you to progress your career. If you are searching for an opportunity where you can drive digital products and services revenue, add real value to our customers and help deliver great service then we’d like to hear from you. Overview   We are currently searching for a new team member to join our Support Team in providing analytical and dedicated support on our bespoke...