Systems and Technology Officer (Permanent Role)
Full Time, Permanent Hybrid Role – approx. 3 days per week office-based.
About the role
IDS are seeking a systems and technology officer to join our new Technology and Data Team. As a permanent member of staff at IDS you will provide first line support for business systems, ensuring their smooth running through provision of training and support, coordination of testing and upgrades, and implementing enhancements and configuration changes. The right candidate MUST have prior experience of Civica Cx as whether as a system administrator, super user, part of an implementation team or similar.
As a systems and technology officer you will be working with system vendors and our outsourced IT function to provide a cohesive service and assist colleagues with advanced issues. You’ll help issue and manage devices and provide other technology support.
Individual tasks will vary day to day, but some key responsibilities and duties are:
Benefits working at IDS: