Housing Applications Manager

£41,000 - £49,500 yearly
  • Lioness Recruitment
  • London, UK
  • Sep 21, 2021
Permanent Information Technology

Job Description

Lioness Recruitment believe it takes specialist experience to find specialist careers. Fancy a career as a Housing Applications Manager with a large RSL in London? They’re looking to take your housing application, people and supplier management experience and team this with their growing department. This role can offer flexibility for some home working, however a regular presence in the London offices will be required as part of this role.

Your responsibilities will include managing and supporting a team of application officers in relation to KPIs and general performance management, and ensuring all systems requests and tickets are responded to with the highest levels of customer service in mind. You will be responsible for managing application upgrades, integrations, and interfacing, managing third party software suppliers, leading UAT and supporting writing test scripts, resolving general systems issues, as well as leading systems development to ensure the latest functionality is maintained.

Essential experience:

  • Demonstrable experience as a Housing Applications Manager/Lead/Senior Analyst with some line management responsibility
  • Extensive demonstrable housing software experience such as: Aareon QL, Capita One/OPENHousing/Academy, Civica Cx/Universal, MRI/Orchard Housing/Castleton Housing, NEC/NPS Housing/ Northgate OHMS, MIS ActiveH, etc
  • Third party supplier management
  • UAT testing experience & writing test scripts
  • SQL scripting
  • Strong understanding of business process/best standard practices in relation to housing management software.
  • Systems interfacing and integration experience
  • Experience with broader housing applications such as asset management software, repairs/mobile working software, EDMS, CRM software would be highly advantageous for this role, although not essential

Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help.

Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.