Housing Support Manager

£32,234 - £38,890 yearly
  • Castle Point Borough Council
  • Kiln Road, Benfleet, Essex, UK
  • Nov 12, 2021
Permanent Information Technology Management

Job Description

We are looking to appoint a Housing Support Manager to work in our busy Housing Services Team as we go through a period of change with the implementation of a new housing management system. The post holder will be responsible for acting as the lead user for the implementation of the Housing Services Housing Management System, Civica Cx. Leading on the design and configuration of the system, ensuring testing, support, and training for the Housing Service in the system. After going live will be responsible for the management and future development of the system, liaising with the Council’s IT and third-party suppliers.


Successful candidates will ideally be able to demonstrate:


  • Experience of IT supplier management
  • Experience of IT project implementations
  • Experience of managing IT systems
  • Experience of management reporting


This post would ideally suit an individual who has recent experience working in implementing and managing new IT systems. Experience housing management system and in particular Civica CX is desirable but not essential


We offer a competitive salary and entry to the local government pension scheme, together with full training and staff benefits and likely to include a hybrid of remote working and some office-based requirements.


For an informal discussion about the role of Housing Support Manager, please contact John Grisley, Housing Services Manager, on 01268 882488.


Closing date: 4.00 pm on Friday 26 November 2021


Castle Point Borough Council is committed to the safeguarding of children and vulnerable adults and we expect all our employees to share this commitment.


Castle Point Borough Council is an Equal Opportunities Employer

Application Deadline

Nov 26, 2021