Systems Analyst

£34,000 - £36,000 yearly
  • James Andrews Recruitment
  • Bristol, UK
  • Nov 26, 2021
Permanent Information Technology

Job Description

Our client, based in Bristol, is currently recruiting for a Systems Analyst on a Permanent basis. Our client trusts their colleagues to deliver their work in a way that supports their work-life balance. They have around 500 colleagues who all work to improve the lives of the people who live in their homes and benefit from their services.

The position is due to start immediately on a full time basis. The annual salary is £34,000 - £36,000 based on experience for this position.


The ideal candidate will have a both IT Support and SQL experience.


Duties will include (but not limited to):

  • Provide effective 3rd level service user support, through the use of Service Desk software
  • Working closely with other internal teams and external 3rd party suppliers ensuring that service users are updated on resolution progress and that incidents are resolved effectively, within SLA, whilst adhering to ITIL best practice
  • Participation in the technical delivery of ICT projects, ideally utilising Prince2 or Agile project management methodologies where appropriate
  • Review technical solutions to assure they meet the business needs both now and in the future; and identify innovative solutions to business problems or opportunities
  • Develop and maintain management information reports and dashboards, in line with business requirements, utilising Microsoft SQL Server Reporting Services (SSRS) and Microsoft Power BI
  • Produce and maintain Microsoft SQL scripts and stored procedures. Also, monitoring, reviewing and maintaining the security, performance, and availability of in-house Microsoft SQL Servers to ensure maximum system efficiency and availability of business systems
  • Test and deploy system upgrades, patches, and fixes when required. Produce and maintain appropriate technical documentation.
  • Ensure that Service Desk configuration management database is accurate and up to date.


Experience required:

  • Experience working as a team member to deliver projects or project work packages
  • Knowledge and experience of Relational Database Management Systems (RDBMS), especially Microsoft SQL Server, of structured query language (SQL), and working with Microsoft SSIS and SSAS
  • Knowledge and experience working with Microsoft365, such as Power Automate, and Azure technologies
  • Knowledge and experience of supporting, developing and implementing system interfaces, working with web service APIs, and the development applications using programming languages
  • An understanding of ITIL and IT best practices

Skills, knowledge and expertise required:

  • Experience of working in a customer focused Environment
  • Understanding of Prince2 and Agile project management methodologies

Working hours:

  • 37 hours per week
  • Monday - Friday 9am-5pm


Please note that you require recent experience to apply for this role.


For further information on the position, please contact Gareth Davies or Nat Higton on 01923-631 012 or please email enquiries to  


James Andrews is acting as an employment agency and business in relation to this role.


At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.


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