Business Change Analyst

£46,000 yearly
  • James Andrews Recruitment
  • Remote (London, UK)
  • Dec 13, 2021
Contract - Fixed-Term Salary Data Analysis/ Management Information Technology

Job Description

Our client, based in London, is currently recruiting for a Business Change Analyst on a Fixed Term Contract for 12 months. Our client is a large housing association who champion their staff.


The position is due to start immediately on a full time basis. The annual salary is £46,000 based on experience for this position.


The ideal candidate must have experience in techniques associated with requirement gathering, process mapping, facilitation and managing business change.


Duties will include (but not limited to):

  • To gather and analyse information in order to understand business needs during change
  • To process map the ‘as is’ and ‘to be’ status of services, perform gap analysis, impact assessment and develop roadmaps for delivering change
  • To facilitate training sessions and workshops for staff to help them meet strategic or business objectives and embed continuous improvement
  • To co-ordinate and manage stakeholders to enable them in making evidence-based decisions about the future of their services
  • To take a lead and enable the business to redesign their services in order to make a smooth transition in reaching a transformed state
  • To implement and support the business in the use of change tools and techniques
  • To work closely with colleagues in IT and other key roles to support and deliver change well or the business

Experience required:

  • Experience with a varied scale of organisational change effort, both strategic and
  • Clear knowledge of effective performance and resource management, and
    understanding principles for how to get the best out of people
  • Proven track record of building and managing effective stakeholder relationships at
    all levels, to promote collaborative working cross-functionally with diverse groups
  • Proven track record of building and managing effective stakeholder relationships at
    all levels, to promote collaborative working cross-functionally with diverse groups

Skills, knowledge and expertise required:

  • Strong facilitation, communication and analytical skills
  • Experience and knowledge of service redesign and change management principles,
    methodologies and tools and when/how to best apply them
  • Experience of statistics, data handling or data reporting techniques

Rewards and Benefits:

  • Flexible benefits scheme which allows you to pick and choose your reward package in a way that best suits your lifestyle:
    • A cycle-to-work scheme; eye test vouchers; dental insurance; healthcare cash plan; health assessments (family included too!) and discounted gym membership
    • Critical illness insurance; debt consolidation; life assurance; pension; season ticket loans; travel insurance; and childcare vouchers. Also, many retail vouchers
    • Take two working days to volunteer in the community
  • Wellbeing benefits:
    • Employees receive an annual allowance to spend on health benefits such as gym memberships, healthcare cash plans, health assessments, dental insurance, critical illness cover, technology, and the cycle-to-work scheme
    • A free and confidential employee assistance programme and helpline available for 24/7 phone counselling, legal advice, and referral for face-to-face therapy
    • Run regular in-house resilience courses which are open to everyone. Also offer specific support to line managers through their Leadership learning programme
    • A team of employee supporters - volunteers who are a listening ear for colleagues and have an outside perspective. They also help colleagues access information, support and guidance
    • Employees are able to connect with colleagues through our employee-led diversity networks championing BAME, LGBT+, Gender and Family (parents and carers) events throughout the year
    • Offer free flu vaccinations every year
  • Learning and development
    • Extensive induction programme
    • In-house mentoring scheme
    • E-learning options and over 70 classroom-based courses
    • Career coaching
    • Leadership masterclasses
    • Talent recognition
    • Support for applications for external qualification funding
    • Apprenticeships, which are also open to those in established careers
    • Corporate membership to a range of organisations
  • Flexible and remote working

Working hours:

  • 5 hours per week

Please note that you require recent experience to apply for this role.


For further information on the position, please contact Gareth Davies or Adam Green on 01923-631 012 or please email enquiries to   


James Andrews is acting as an employment agency and business in relation to this role.


At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.


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