We have an exciting opportunity for you to become the NCHA ambassador for a designated geographical area. As our Your Community Co-ordinator you will support, deliver and co-ordinate tenancy sustainment through a coaching approach, linking into statutory services and voluntary sector provision. You will deliver estate management activity and involve local residents and partners in this and other customer involvement activities.
Be the face of NCHA on your patch welcoming new customers who have signed up digitally or carrying out sign-ups for those new customers who require this to be completed face to face. Carry out new customer visits and other scheduled tenancy management visits using a risk based approach to identify those customers who will need further support to maintain their tenancy and home. You will carry out a program of support visits to build trust and maintain those relationships as an ambassador for NCHA.
We are looking for an enthusiastic people person who loves to engage with others. We want someone who is full of ideas on how to enrich their allocated community. You will be an avid listener and keep your ear to the ground. You will ensure tenants in your area are able to engage and integrate into their community.
“The best thing about working in Housing Management is the positive impact we make on people's lives”. – quote from a current colleague.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Interviews will be held in Nottingham on Friday 15th July. All successful candidates will be required to take an online ability assessment test prior to the interview.
All correspondence will be via your registered email address.