Due to a recent promotion, we’ve a great opportunity for a Performance Information Officer to join us, who understands the importance of robust business performance data reporting in informing decision making, supporting us in achieving our ambitious corporate plans.
You’ll be producing accurate and reliable daily, weekly and monthly operational business reports which provide insight on outputs and trends relating to the quality and reliability of our service delivery to colleagues across our organisation. Using your keen eye for detail you’ll collate, analyse, interpret and benchmark all feedback about our organisation’s service; using this information to provide evidence of our contractual, regulatory and KPI compliance.
Importantly, as we work to continuously improve our services, you’ll work with operational colleagues to agree, develop and track service improvement activities in response to performance information – ensuring that the data and information you provide is contributing to us “Making what Matters Brilliant”.
Here is what our current Performance Information Officer has to say about the role and the skills they’ve developed which have set them up for successful ready for the next role they are about to embark on with us – “Working for Midland Heart is a great. Everyone I have come across within the business has been as helpful as possible when I have asked for information. Having the opportunity and freedom to improve upon existing reports in the Performance Information Officer role has helped enhance my reporting skillset.”
Our Ideal Candidate?
As a Smart Working organisation, we offer a healthy balance of working in the office and from home – typically 2 days per week in the office. We’re also happy to discuss individual needs, such as childcare or other caring responsibilities, to understand how we can support you in the role.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which together show us that you have what it takes to make a success of this role.
Applications close at midnight on Tuesday 06th December 2022. We reserve the right to appoint prior to the advertised closing date.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.