Job Description
TechLabs London is a fast-growing technology start-up with offices in the UK (High Wycombe), UAE (Dubai) and a Development Centre in Egypt (Cairo). As a Microsoft global premium partner, we deliver world-class Microsoft Dynamics365, Power Platform and Azure cloud products to the housing industry (amongst others). With iProperty Cloud (iPC), our Housing Platform, we are challenging the norm within the sector, helping housing associations and councils to move away from legacy products to modern, modular, agile, SaaS products that can be tailored to each business and can grow with their needs over time.
We are looking for a Pre-Sales Executive/Specialist to support commercial opportunities and the tender process within TechLabs London.
- iProperty Cloud Subject Matter Expert delivering product demonstrations and presentations for both existing and new clients, with a view of being able to demonstrate the majority of the platform within 3-6 months.
- Work with the Sales team to identify, understand, clarify and document the customer requirements.
- Assist with the Sales team’s solution preparation/proposals, working alongside the Sales Team to ensure the full proposal is produced based on Client requirements
- Understanding of our customer’s operational processes in delivering services to their tenants.
- Identify commercial opportunities and upcoming tenders for TechLabs London
- Articulate problem statements and our value proposition in New Business tenders
- Gathering, developing and compiling information for the specific tenders, including reality checks with the technical team
- Collaborating cross-functionally to ensure the quality and accuracy of information shared with Clients
- Providing regular updates on the tender progress
- Sharing Client feedback with TLL stakeholders to continually improve services
- Actively participating in bidding conferences, dialogue sessions, and presentations as required.
- Responsible for the company library of best practices, tender submissions, case studies, USPs
- Representing TLL and iPC at trade events and exhibitions
- Assist in the administration and management of the Microsoft Partner Centre
- Providing administrative support as required
- Previous pre-sales Housing experience is highly desirable
- Proven working experience within the technology sector
- Ability to understand our business, our technology, products and market approaches is an essential part of this role.
- Excellent Technical and IT skills including the ability to learn new Technologies (e.g., Dynamics 365 and iProperty Cloud) and demo our technology solutions to customers.
- Excellent communication and presentation skills
- Ability to rapidly build relationships with stakeholders with different backgrounds.
- Sense of ownership and proactivity
- Highly reliable (keeping deadlines), with attention to detail
- This is a full-time, permanent job with remote working opportunities provided the candidate can work effectively.
- Some travel may be required (e.g., conferences, client and internal meetings/events)
Application Deadline
TechLabs London is an exponentially growing technology firm, a Premium Microsoft Partner, and the team behind iProperty Cloud, a complete Housing Management Solution (HMS) built on Microsoft Dynamics 365 CE / CRM and the Power Platform.
Led by 6x Microsoft MVP and Director, Mohamed Mostafa, TechLabs London consists of a growing team of Consultants, Business Analysts and Technology Experts with many years of experience in the Housing Sector and/or Microsoft Business Solutions delivery.
As an organisation, we pride ourselves on creating world-class, innovative solutions that can deliver tangible business benefits, efficiencies, and savings, as well as improve the way businesses serve their customers. Our unique product offerings allow us to stand out amongst our competitors to deliver the highest quality of Microsoft Dynamics 365 and Power Platform solutions. In just 3 years, TechLabs London has achieved many Microsoft Awards including Premium and CSP Tier 1 partner status, becoming a Microsoft Certified Gold ISV Partner and a Certified Dynamics 365 Partner. These accolades allow TechLabs London to maintain a very strong relationship with Microsoft, helping clients receive unmatched delivery excellence and technology that only specific Microsoft MVPs and Microsoft FastTrack Architects are familiar with.
iProperty Cloud is our flagship Housing Management solution that provides a complete, all-in-one Property and Housing management platform built on Microsoft Dynamics 365 and Power Platform. It is an innovative, modular solution for all Housing providers including Housing Associations, Local Housing departments, and Property Groups. iProperty Cloud comes with many modules, apps, and a full suite of processes and case management that can be implemented as one, or individually in an agile approach.
Some of iProperty Cloud’s capabilities include Repairs and Voids Management, Rent and Income Management, Compliance (big 6 and more), Service Charges, CRM, Customer and Contractor Portals. iProperty Cloud also includes complete housing management functionality which includes 60+ processes such as ASB, assignment, successions, complaints, tenancy management and many more. In addition, iProperty Cloud comes with many innovative features such as e- signatures, document management via SharePoint, Office 365 and Outlook integration, mobile workforce management including native mobile and tablet apps, photo gallery, speech-to-text recognition, GDPR anonymisation and AI Chat Bots.
Our main objective is to deliver “Impactful Innovation, Rapidly Deployed”. Our programmes help businesses to digitally transform in a way that will directly improve day-to-day efficiency levels and management information. This, combined with our joint-partnership approach and our agile delivery methodology, has enabled many successful go-live(s) with our partners. With our deep knowledge, exposure and focus within the housing sector, our team pays specific attention to listening to the exact needs of our clients making sure they have all the necessary functionality and processes to remove current pain- points and streamline processes.