Do you have a love for technology and working with people?
Do you enjoy working in a role that helps people improve the way that they work?
If you answered yes, and have recent experience in a similar role, we would love to hear from you!
The best thing about NCHA are the people you are working with, they are all really friendly and passionate about supporting people in our communities. It is great to see the work you do being put to use to help people live better lives.
We have an exciting new opportunity to join our busy Technology Services team! We provide support to our colleagues with their use of technology at NCHA, we support the applications used to deliver services and we implement and maintain the systems that comprise the IT infrastructure. A key part of the service is to support our colleagues from across the business, with their projects to implement and change the technology they need to drive the business forwards.
About the role
Our Service Desk is the first line of support providing telephone, email and in person support to colleagues across the organisation in their use of NCHA Technology.
A key part of the service is to support our colleagues from across the business with their projects to implement and change the technology they need to drive the business forwards. As a Service Desk Analyst, you would provide:
Working a 35 hour week covering the hours of 8:30am - 5pm, Monday to Friday. Some working from home may be possible but it is necessary for us to provide an onsite service for appointments.
If you have these qualities and are looking for a new challenge, please apply today! You will need to attach a CV to your application.
To review the full Role Profile, please click on the document tab below
Closing Date: 24th March 2023
Interview Date: 30th March 2023 (Via Teams)
We may close this vacancy early if we have sufficient interest.
Please note that we are not currently offering visa sponsorship.
Why work with us?
NCHA offer many benefits that will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
£250 referral bonus
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes