Account Manager

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role can be based in the London, Sleaford or Newcastle office.  

POSITION OVERVIEW:

MRI Social Housing Division’s aim in the UK is to offer the broadest solution set in the industry. With unprecedented domain knowledge, MRI’s aim is to give social housing providers the tools they need to transform the way they work and improve the everyday experience for their tenants. MRI is helping to power digital transformation in the sector and to deliver modern, client-centric solutions for users that are tenant focused. We have over 40 years’ experience in the social housing industry and this brings with it close client relationships and the ability to deliver solutions that meet industry requirements and enable customers.

We are looking to hire an Account Manager, ideally with experience from within the Social Housing sector. This individual will have the opportunity to cross-sell a broad range of real estate solutions, aimed primarily at the Social Housing sector and lease solutions for the most complex portfolios / requirements, solving a variety of problems for our customers. This target-driven role is primarily office-based, however there would be some travel throughout the UK required, attending customer sites and specific events.

RESPONSIBILITIES:

•                 Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development.

•                 Achieve your personal Quarterly and Annual Sales target.

•                 Build monthly pipeline to achieve sales targets set.

•                 Recommending appropriate solutions and negotiating acceptable terms with the client

•                 Identifying white space opportunities for cross-selling other MRI products.

•                 Maintaining regular contact with your customers with Account management visits and by telephone.

•                 Determining clients on-going requirements to meet changing business needs

•                 Working closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development and the Implementation teams

•                 Ensuring Salesforce is up-to-date to reflect all sales activity

•                 Maintaining timely and accurate sales forecasts within Salesforce

•                 Managing your pipeline of opportunities from enquiry through to closure through Salesforce

REQUIREMENTS: 

•                 Track record of sales achievement, operating in a target driven environment

•                 Software Solutions sales experience

•                 Knowledge of the Social Housing Market is an advantage although not essential

•                 Team player

•                 High level of initiative with ability to work unsupervised

•                 Tenacious and driven

•                 Very organised with good time management skills

•                 Confident and motivated with high energy

•                 Hungry for success, always looking for ways to improve and learn

•                 Sound knowledge of Microsoft Office

•                 Experience of using Salesforce.com

•                 Excellent verbal and written communication skills

•                 The ability to communicate effectively and to identify sales opportunities

•                 Ability to work under pressure and meet agreed targets and deadlines

•                 Good attention to detail and a desire to see a task through to completion

•                 Be honest, trustworthy and act with tact, diplomacy, integrity and professionalism

We’re obsessed with making this the best job you’ve ever had!  

•                  We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

•                 Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.  

•                 Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.  

•                 Invest in our competitive Personal Pension plan and help set you up for your future.  

•                 Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).   

•                 Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and finish early 6 times a year with our ‘Flexi’ scheme.  

•                 Income Protection Plans give you the peace of mind you deserve.   

•                 Further your professional development and growth with our generous Tuition Reimbursement Schemes.  

•                 Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.   

Amazing growth takes amazing employees. Are you up to the challenge?  

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!  

 
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.  

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.