Business Consultant – Housing Repairs Software – Home based with UK Travel

  • Civica
  • Home Based
  • Apr 05, 2018
Full time Consultant Information Technology

Job Description

Working within our Social Housing team we are looking for a Business Consultant to work with customers and colleagues to support the successful implementation as well as upgrades of the software.

You will:

  • Implement and configure software and agree Project Plans in order to meet Customers’ requirements
  • Advise Customers on best use of software in line with their business requirements
  • Provide onsite consultancy, services and support for customers during implementation phases (post-live, testing, training etc.)
  • Assist with Customer UAT plans
  • Produce and maintain implementation documentation
  • Attend and deliver presentations / demonstrations to customers
  • Contribute to product development, enhancements etc. including User Requirements Analysis
  • Travel throughout the UK to customer site. (The role is home based with travel to customer site as required.)

Key Skills:

  • Extensive knowledge of current Housing Management Software (specifically Mobile / Repairs)
  • Knowledge of up to date policies for Social Housing
  • Commercial awareness of the Social Housing sector
  • Strong communication and presentation skills
  • Good working knowledge of MS Products (Word, Excel, PowerPoint, Project etc.)
  • Knowledge of SQL / MS SQL Server 2008 and 2012
  • Prince 2 or similar PM methodology desirable
  • Willingness to travel to customer site, (including overnight stays where required).

 

Application Deadline

Apr 30, 2018