Job Description
37 per week
We are currently recruiting for a Community Housing Team Leader to join our Housing Team. You will be working with colleagues across the business and directorate to ensure strong, effective leadership of the Community Housing Team.
The overall purpose of the Community Housing Team Leader role is to assist the Head of Housing by focusing on the allocation of our homes, dispute resolution, customer engagement, excellent housing management, partnership working, networking and developing initiatives.
As part of the role you will work with the voids team and local authority to ensure the Community Housing Team allocate and let our empty homes in an effective, efficient and cost effective manner and in line with our policies and procedures. You will also take a lead in team meetings, bring forward and implement suggestions for improvement in service provision, assist in training sessions and working groups, and contribute to customer engagement sessions.
We are looking for the successful applicant to have strong leadership skills in coaching and mentoring. They should be able to support the Community Housing Team to seek innovation and to think differently in our approach to housing management and customer engagement. Strong knowledge of housing legislation will allow you to guide and shape the new approaches and respond positively to any changes.
As an equal opportunities employer, Valleys to Coast is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Valleys to Coast.
Valleys to Coast reserves the right to close the job role earlier than the specified closing date if sufficient applications have been received. Therefore, we encourage you to submit your application as soon as reasonably practicable. We look forward to hearing from you.
Application Deadline
We're a not for profit organisation who provide and manage 5,835 homes across Bridgend, South Wales.
We also provide management services to 722 leasehold flats, have a portfolio of 50 shops and other non-residential properties let on commercial terms, and manage 1,129 garages.
Our vision is intended to stretch and provoke our people to think the impossible and have ambitious aspirations for themselves and our customers. It is inherently based on us building strong and fertile partnerships in every area of our business.
Our Values are our fundamental beliefs as an organisation. They are the guiding principles for how all of our people should behave and act. They flow through every part of our organisation and are what makes us special.
Value People
We see the potential in people, those we work with and those we are here to serve.
Think Differently
We try new things to improve peoples’ lives and careers.
Courage to see things through
We want the best for ourselves, our colleagues and the people we serve; so we speak, work and act with conviction, strength and determination.