Systems and Insight Officer
- North West Leicestershire District Council
- Hybrid (Whitwick Business Centre, Stenson Road, Coalville, UK)
- Feb 11, 2025
Job Description
Systems and Insight Officer
North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive. We’re looking for a Systems and Insight Officer to join our Housing Strategy and Systems Team.
About the role
This role will involve supporting the Housing Service in using its different ICT systems to the fullest and ensuring high quality information can be obtained from them using advanced reporting software.
Our ideal candidate
We are looking for someone experienced in providing first line support to end users of ICT systems, with strong analytical skills to identify and resolve issues, improve processes, and train end users. You will be a logical problem solver with a keen interest in IT systems and service development and will have experience in providing performance information to management using advanced reporting tools. You must be able to work as part of a busy team and work effectively under pressure to meet strict deadlines.
• 36.25 hrs per week with an annual salary of £31,586 - £35,235
• Agile working scheme with a combination of home and office working
• 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)
• Attractive Local Government Pension Scheme with at least 25% employer’s contribution
• Employee benefits programme’ including payback on medical, dental and optical expenses
• Continued training and development opportunities
Interested...? Take a look at the job pack online or please feel free to get in touch with Charlie Thorpe (Principal Performance & Improvement Officer) at charlie.thorpe@nwleicestershire.gov.uk or 01530 454796, who will be happy to discuss this important and exciting role.
You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers
Applications must be made using the on-line application process.
Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.
We welcome applications from all sections of the community.
Closing Date: Tuesday 25 February 2025
Application Deadline
North West Leicestershire District Council is both the Council’s name and geographical location and is situated between Leicester, Burton upon Trent, Derby, and Nottingham. The area of the district is 108 square kilometres.
With a population of almost 93,500, North West Leicestershire is mainly a rural district, sitting at the heart of the National Forest, bringing in tourism from around the country. It is home to East Midlands Airport, which has replaced the mines as one of the region’s major employers. It is a key location for many large businesses, with the likes of Pall-Ex, United Biscuits and TNT having bases here, and large developments like Marks and Spencer distribution centre making North West Leicestershire their home.
Like many other shire districts, authority over North West Leicestershire is shared between the district council and the county council. Areas of responsibility of the district council include local planning, building control, council housing, refuse collection, recycling and some leisure services and parks.
At NWLDC we work according to five values:
- Trust: We are honest, fair and transparent and we value trust
- Growth: We will work together to grow and continually improve
- Excellence: We will always work to be the best that we can be
- Respect: We respect each other and our customers in a diverse, professional and supportive environment
- Pride: We are proud of the role we play in making North West Leicestershire a happy, healthy & vibrant place to live and work
We want to attract employees who believe in our values and behaviours and our application process is designed to help you demonstrate how your skills, behaviours, knowledge and style fit our values.