Business Development Manager

£35,000 - £45,000 yearly
  • FaultFixers
  • London, UK
  • Aug 20, 2018
Full time Business Development Commercial Services Sales

Job Description


Basic Salary: Competitive + Commission (uncapped)
Generous equity options – part ownership, as your success is our success!

ABOUT FaultFixers:

No doubt you yourself have wanted to report a fault or maintenance issue in a building you use regularly (workplace or residential) BUT couldn’t be bothered to report it because it takes a lot of effort on your part + you never find out about what happens even if you did report it – bleugh, old-fashioned reporting, see you later!

FaultFixers is a fresh new SaaS + App startup (recently funded) looking to change the customer experience for every building user by giving them a super simple, hassle-free AND quick (less than 30 secs) way to report and highlight faults + issues directly to facilities/building managers, and be kept up to date with the resolution efforts – i.e. know what’s being done about that out-of-action lift, making you walk 3 flights of stairs!

We make the process for users SO simple that it encourages them to report faults when they occur, not just when they become emergencies. We’re determined to make a socially positive impact to residential building users, helping them to have safer, better housing spaces.

We also help the customers (facilities/building managers) to save costs in multiple ways (service provision – it’s more costly to fix leaks than floods / internal operations – no more spending 8 mins (avg!) asking the reporter where they are and what’s the problem) plus loads more – IT’S PRETTY OBVIOUS, right?

As briefly mentioned, we’ve recently secured industry expert advisors (FTSE CEOs) + funding to grow the business development and engineering capabilities, and we’re really excited about finding an enthusiastic individual to join us on our journey.

Our FaultFixers platform is live and and running for our initial customers (as far as Africa!) - we are looking for more early adoption customers who want the latest channel innovation available to the housing market - but not just Housing, our platform is available as a full end-to-end solution for facilities manager or property managers, for housing customers our consumer-apps can plug and play into all the mainstream Housing Management System providers (Northgate, Orchard, Capita, etc). 


We feel that tenacity and resilience are two of the most important factors for this role, because of the very nature of BD, but also because you’ll be joining a youthful business that is constantly learning and evolving – a startup fan is ideal!

As a key leader within the team, you’ll be responsible for commercially developing and acquiring a portfolio of clients (substantially new business focus initially, later including account development + customer success). You will be working directly with the founders/senior leadership to understand the client, their needs and how our products can benefit them, their clients and their operations.

You will directly help set and drive the business development/sales strategy of FaultFixers – if you want to change the way we currently do it, then we’re open to hearing your suggestions! This includes strategy, processes, and structures for us to be able to achieve targets/goals.

Personality wise: you’ll do best if you are articulate, passionate about our products and their benefits, and also are self-motivated and ambitious in building out the role into hopefully a larger business development team in the near future.

You need to know what it takes to make it happen when it’s a small team in an early business.


  • Helping set, meeting and exceeding a sales target
  • Driving the entire sales cycle: Outbound Prospecting / Opportunity identification / Presenting / Proposing / Objection handling / Winning business / Developing client relationships
  • Grow + develop account penetration and value
  • Become an authoritative voice on Smart Building FM (facilities management)
  • Participate in all commercial initiatives and everyday life at FaultFixers


  • Great and hard-working at cold origination / lead generation
  • Natural hustle (but in a friendly, subtle and effective way. No aggressive sales people please)
  • At least 3+ years in a similar position – ideally, but not essential: within enterprise sales BD (B2B) or a relevant role within FM/Business Services industry
  • Proven sales track record to middle / senior level decision makers
  • Taste for hunting and closing
  • Polished communication skills (written + verbal) with attention to detail – people read things!!
  • Self-motivated, solution orientated and an ability to manage multiple work streams
  • A desire to help the business grow
  • Travel when required
  • References (recent)


  • Generous holiday
  • Flexible working hours/policy
  • VERY generous equity options – we’re looking for someone to lead a business, not just have a BD job
  • Working directly with passionate founders
  • Creative working environment – WeWork Moorgate (free coffee, beer, cider everyday)
  • Opportunity to step up in seniority

APPLY NOW – please send a short hello email, a CV, and/or a detailed Linkedin profile – or do something wacky to impress us! Please forward all applications to

We’re waiting to find the right person – We’ll only get in touch with those who look like a good fit.


Application Deadline

Oct 31, 2018