Training Consultant Capita OPEN Housing
Training Consultant - Capita OPEN Housing.
Capita OPEN Housing - Trainer
Contract Length: 9 month contract - £500/ Day (Outside IR35)
Just been approved the implementation of Capita OPEN and has already successfully implemented this system in some key areas, however there are a significant number of modules yet to be implemented - these modules are due to go live in May 2019.
The task in hand:
- Carry out end user testing and training in readiness for go-live.
- Experience of delivering training in Capita OPEN Housing (ideally in v15)
- Experience of designing content, training manuals and facilitating workshops and training staff on Capita OPEN
- Experience of working in a social housing environment, particularly in relation to the day to day delivery of housing management services, including:
- Tenancy management, including ASB and sustainment
- Income collection, rents and service charging
- Home ownership, including RTB process
- Voids and lettings
- Advanced Microsoft Office skills; Work, Excel, PowerPoint and able to produce high quality training materials.
- Desirable - experience of other leading industry tools and technologies, i.e. Northgate, Civica, Orchard or another core business system
Drop me an email and lets have a chat - billy.jameselliott@sentinelIT.com