ICT Operations Officer

£25,946 - £27,685 yearly
  • Beyond Housing
  • Redcar, UK
  • Aug 05, 2019
Full time Information Technology Infrastructure Telecommunications

Job Description

An exciting opportunity has arisen for an ICT Operations Officer to join the ICT Operations team in our Redcar office. The role will require you to work as part of a team to deliver ICT services to the business and to support the ICT Operations Technicians and Service Desk Officers.

Reporting to the ICT Operations Manager, you will have experience and a proven track record of deliver 1st, 2nd and 3rd line ICT Operations support to around 700 system users across all service areas and sites. You will understand all aspects of company-wide systems, and the use of ICT to deliver value for money and customer-focused services.

The successful candidate will have qualifications in ICT and experience including Server Hardware, Server Operating systems and Applications, VMware, VMware Horizon View, Network Storage, MS Exchange, MS SQL, Citrix (XenDesktop and XenApp), Veeam Backup technologies and the ITIL Framework. They will also possess excellent verbal and written communication skills, be a calm, confident, positive and supportive team member and have the ability to prioritise and organise workloads to meet deadlines.

There will also be an opportunity for the successful candidate to benefit from generous on-call payments.

Please contact Ben Fletcher, Lead ICT Operations Officer on 01642 836016 for an informal discussion about the role.

Interviews will be held on the 28 August 2019.

Application Deadline

Aug 19, 2019