An exciting opportunity has arisen for an ICT Operations Technician to join the ICT Operations team in our Scarborough office. The role will require you to work as part of a team to deliver ICT services to the business and to support the ICT Operations Officers and Service Desk Officers.
Reporting to the ICT Operations Manager, you will have experience and a proven track record of delivering 1st and 2ndline ICT Operations support to around 700 system users across all service areas and sites. You will understand all aspects of company-wide systems, and the use of ICT to deliver value for money and customer-focused services.
The successful candidate will have qualifications in ICT and experience of working in 1st and 2nd line ICT support including Server Applications, Desktop Software and Hardware support, ICT Service Desk support, MS Exchange, MS SQL, Citrix (XenDesktop and XenApp), Veeam Backup technologies, assisting in ICT Project delivery and the ITIL Framework. They will also possess excellent verbal and written communication skills, be a calm, confident, positive and supportive team member and have the ability to prioritise and organise workloads to meet deadlines.
Please contact Ben Fletcher on 01642 836065 for an informal discussion about the role.
Interviews will be held on the 03 September 2019