Application Support Supervisor

£34,788 - £37,849 yearly
  • Berneslai Homes
  • Barnsley, UK
  • Aug 06, 2019
Full time Information Technology Training

Job Description

Berneslai Homes is a very successful (not to mention award winning) housing provider, managing homes on behalf of Barnsley Metropolitan Borough Council. Our vision is “A fresh approach to people, homes and communities”. Providing quality housing for our tenants is important for the health and well-being of our local community, as well as increasing the economic growth in our area.

The Role

A new and exciting opportunity has been created to help us deliver customer focused IT services for the organisation. You’ll be responsible for the day-to-day supervision of staff that support software applications for Berneslai Homes. You’ll support, coach and develop the team so we can provide a robust and resilient service to our, predominately, internal customers.


There is more to do than just the supervisory side of the role – as you’ll also be expected to help administer our current IT systems too. Knowledge of specific systems isn’t vital as we are recruiting for attitude but experience of providing support in an IT environment is important. The organisation is changing and you’ll be involved in plenty of project work.


This is a great opportunity to assist the Performance and Information Manager in the development and delivery of a customer focused IT service to internal customers and service users.

About You

We are looking for an enthusiastic and highly motivated person who has previous experience administrating and supporting IT Systems. You should have a degree or equivalent level qualification or have an equivalent level of knowledge gained through work experience.


We are recruiting for attitude so it’s important that you are an inspirational leader that leads by example to create a positive working environment that instils confidence and earns respect of staff and colleagues alike. You’ll have high professional standards, be organised and able to work on your own initiative, managing a heavy and challenging workload.


We are also looking for someone who can evidence their ability to contribute to the continual improvement of IT systems and processes.


In return, we are committed to being a good employer, offering a wide range of employee benefits including flexible working packages, an excellent pension scheme, discounted gym membership, walking groups, healthcare cash plans, health and wellbeing checks to name but a few.

Application Deadline

Aug 23, 2019