Technical Support Officer

£24,313 - £26,999 yearly
  • Berneslai Homes
  • Barnsley, UK
  • Aug 06, 2019
Full time Information Technology Training

Job Description

Berneslai Homes is a very successful (not to mention award winning) housing provider, managing homes on behalf of Barnsley Metropolitan Borough Council. Our vision is “A fresh approach to people, homes and communities”. Providing quality housing for our tenants is important for the health and well-being of our local community, as well as increasing the economic growth in our area.


The Role

Right now, we’re looking for a Technical Support Officer to provide a customer focused support service to internal and, occasionally, external customers across Berneslai Homes. You will be expected to produce and deliver end user training and support staff in the use of all aspects of mobile technology working within a busy environment. It’s an exciting time to join the team as we will be making significant changes to the technology we use and you’ll be able to help shape and deliver the project.

About You

We are looking for an enthusiastic and highly self-motivated person who has previous experience working within an ICT environment. The ability to communicate effectively with staff at all levels is essential, as is a good level of computer literacy. You must have 4 GCSE’s (A-C) and NVQ Level 3 or other relevant qualification. You must also demonstrate a positive attitude and the ability to identify solutions and opportunities in an ever progressing technical environment. You must also have a flexible approach to team working.


In return, we are committed to being a good employer, offering a wide range of employee benefits including flexible working packages, an excellent pension scheme, discounted gym membership, walking groups, healthcare cash plans, health and wellbeing checks to name but a few.

Application Deadline

Aug 23, 2019