Housing Implementation Consultant - Housing Management Software

  • Civica
  • Remote (Home Based)
  • Aug 13, 2019
Full time Information Technology

Job Description

Housing Implementation Consultant - Home based + UK travel

Summary

***Housing Management Software knowledge - essential***

Working as part of a high performing and collaborative software delivery team within Civica Housing the Implementation Consultants work closely with customers effectively demonstrating the Civica HMS solution and supporting each customer with defining, building and configuring the solution to meet each customers business needs. This is achieved via onsite consultancy, workshops and remote support. 

Also:

  • Take ownership of each implementation during implementation, post live and on an ad hoc basis
  • Provide onsite and remote consultancy to customers
  • Produce and maintain documentation

About Civica

Civica delivers a wide range of specialist software solutions to Local Government Customers across the UK.  We have grown year on year for the last 16 years.  Our Housing Solution is a market leader and continues to grow its market share.

Make your future part of ours

Our exceptional team and culture sets us apart. We take great pride in our people – supporting and celebrating the talents, qualities and vital contributions of everyone in the global team.  1 in every 4 vacancies are filled via internal promotion.

Gold (standard) ‘Investors in People’

Top 25 - Glassdoor 2019 Employees' Choice Best Place to Work

About You

As a member of the Service Delivery Team you will be an excellent communicator and enjoy solving software implementation challenges. Your commitment to producing high-quality work and attention to detail means that you flourish working both individually and as part of a team.

Essential Skills:

  • 3+ years HMS (Housing Management Systems) experience coupled with strong Social Housing knowledge
  • Strong knowledge of Repairs module beneficial
  • Demonstrable customer facing skills
  • Able to lead requirements gathering and build workshops
  • Basic knowledge of SQL and databases
  • Full UK driving license

At Civica we recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status. We are committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers.