Systems Manager

  • Muir Group Housing Association
  • Muir Group Housing Association Ltd, Lightfoot Street, Chester, UK
  • Sep 10, 2019
Full time Information Technology

Job Description

We are a value-orientated Housing Association working together to create communities where people want to live.  We manage circa 5,500 homes over a wide geographical area and our residents include families, older people and those in need of special care and support. 


Systems Manager

Hours: 35 hours per week (Monday to Friday), Permanent

Salary: £46,513 plus £3,800 per annum car allowance

Additional Benefits Include: DC Pension Scheme with employer’s contributions up to 10%; 25 days annual leave which increases to 28 days after 4 years’ service; additional annual leave for significant life events (moving home / getting married) and paid time off for volunteering; flexi time and flexible / agile working options; payments of professional subscription fees and free onsite parking.

Location: Chester – occasional travel to other offices and locations required


We are seeking a highly motivated Systems Manager for a position which plays a key role in ensuring the Association’s ICT assets and resources deliver the expected efficiencies and benefits from Muir Group’s investment in ICT.  The successful candidate will be part of a passionate and dynamic Business Transformation and Technology Team, responsible for delivering transformational business change and on-going support of all ICT business systems to the Association.


You need to be a customer-focused individual, able to work with minimal supervision to deliver clear, consistent and innovative leadership to staff within the Systems Team.  The main responsibilities will include:

  • Working in partnership with the Business Transformation Manager and Technical Manager in the delivery of business systems to meet Muir Group strategic objectives and corporate business plan
  • Project management of business systems projects from inception to completion, including responsibility for managing the system testing of all business system upgrades
  • Managing Muir Group’s provision of ICT business systems support to staff and customers to meet performance targets as expressed in the ICT Service Level Agreement
  • Working with staff and teams across the Association to ensure the benefits from new technologies, systems and business processes are fully realised
  • Providing high-quality advice and guidance to Muir Group customers, contractors and stakeholders to ensure maximum benefit is gained from the investment in business systems

Muir have recently invested in a Business Transformation programme, centred around core business systems. This includes a new Housing Management System (Civica Cx), a new Asset Management System (Civica Keystone) and a corporate Document Management System (Docuware). The successful candidate will play a leading role in the continued development of these systems within Muir and the realisation of their key benefits to the business.

If you want to make a positive difference, you can apply online by visiting Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005) or email


In support of your application please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of our short-listing process.


Closing date:           9.00am Monday 16th September 2019

Interviews:              Tuesday 8th October and Wednesday 9th October 2019


Making diversity part of our culture

Application Deadline

Sep 16, 2019