3rd line Support Analyst

£33,000 - £36,000 yearly
  • Lioness Recruitment
  • Kent, UK
  • Oct 17, 2019
Full time Information Technology

Job Description

Lioness Recruitment – Careers handled with care. A respected public sector organisation are looking for an experienced second line analyst to assist with generally BAU IT infrastructure support. They’re looking for somebody with a solid technological background to provide maintenance and support of servers and their associated technologies.

Your daily responsibilities will include assisting with the operation and maintenance of infrastructure systems and software, including backup processes and procedures. Occasionally you will also work on the implementation and installation of upgrades and new systems.

Essential experience:

  • Demonstrable second & third line support experience
  • Support & configuration of SQL Servers
  • Supporting HP Rack/Blade Servers
  • VMware
  • Citrix
  • MS Windows Servers
  • MS Exchange
  • MS Terminal Services
  • Security management including Firewall, Anti-virus, anti-Spam etc
  • Cisco Switches, Routers & Firewalls and OS Network/Firewall (General Architecture)
  • Enterprise SAN & Backup
  • MS Cloud Services such as Azure or Office 365
  • Working in ITIL environments

Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help.

Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.