Pre Sales Consultant - Housing

  • Northgate Public Services
  • Remote (United Kingdom)
  • Feb 26, 2020
Full time Consultant Customer Service Information Technology Professional Services Sales

Job Description


Please note this role is home based and will require travel UK wide

We are seeking a candidate with strong knowledge of current Local Government / Housing and public sector issues as they relate to customer’s service provision, business and organisational needs.

Additionally this person should have a sound background of experience with an integrated Housing solution.


The candidate will be responsible for the provision of Housing pre-sales support ,with the following key responsibilities:

  • Assist the sales and pre-sales team with the production of bid responses working with the product, development and portfolio teams as required to ensure that bid responses are accurate and professional.
  • Be capable of configuring, building and demonstrating NPS Housing
  • The ability to interpret demonstration scenarios received from customers in order to design product configurations for demonstration purposes
  • Ability to demonstrate overview and detailed functionality of NPS Housing in support of new business and account management presentations
  • Serve as a subject matter expert for product questions and queries that may arise internally or externally related to the products the role is responsible for during the sales process.
  • Good all round understanding of associated Housing product offerings such as document management, asset management, mobile.



  • Hands on presales experience or proven capabilities for presentation techniques gained in the private sector with public sector customers or within public sector organisations.
  • Good working knowledge of the Housing business arena
  • Hands on experience of an integrated Housing solution.


  • Good knowledge and experience of the Local Authority budgeting process.
  • Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Local Government / Housing marketplace would be advantageous.
  • A full understanding of the Local Government/ Housing environment and its drivers
  • Sound understanding of current market competition
  • Ability to effectively interact with and gather information from high-level managers and senior officers
  • Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim.
  • Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines
  • Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in following up with prospects on post-demonstration
  • Act as an ambassador for NPS capabilities both internally and externally


  • Self reliant but with strong team player capabilities
  • Excellent presentation and communication skills, working with minimal direction but promoting an open flow of information so that all concerned are well informed;
  • Excellent written skills particularly in the area of bid responses
  • Effective relationship builder, developing working relationships with individuals within the business
  • Organising time effectively, determining the right resources needed to effectively perform job assignments;
  • Willingness to travel
  • Full and valid UK/EC driving licence as there will be a need for travel in the role

Additional information

Employees of Northgate Public Services are entitled to the following Company funded benefits:

  • Single Private Medical Cover (with the option to select family cover at an additional cost)
  • 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days during enrolment period only.
  • 4 x basic salary life assurance cover
  • A Group Pension Plan with fantastic employer contributions
  • A selection of tax efficient flexible benefits to suit your individual needs
  • This role offers a competitive salary.


Candidates must be able to demonstrate a pre-existing right to work in the UK, documentary evidence will be required and must be presented during interview.

All offers are subject to satisfactory vetting and reference checks. All roles as standard undertake a Disclosure Barring Service (DBS) check, some roles may require additional vetting such as NPPV/MOD.

Northgate Public Services is an equal opportunities employer, welcoming applications from all communities

Application Deadline

Apr 24, 2020