Office 365 Engineer

£45,000 yearly
  • Code Red Associates
  • London, UK
  • Mar 02, 2021
Full time Information Technology

Job Description

Office 365 Engineer
West London

My client is looking for an Office 365 Engineer who will provide users with a local service through 2nd line support in order to solve business related network, computer and telephony problems and to work together with the Service Desk to carry out support, Incident/Problem/Change handling and to undertake any tasks given.

Essential Skills

  • Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems
  • Excellent troubleshooting skills and delivering high levels of customer service.
  • Strong knowledge of Microsoft Windows 10
  • Strong knowledge of Microsoft Office365
  • Good knowledge of Microsoft Windows server 2008/2012 Active Directory
  • Good knowledge of Citrix Xendesktop
  • Knowledge of Pull printing, (Xerox, Ricoh)
  • Knowledge of Exchange Online/Exchange 365
  • Supporting and administering mobile devices (laptops, smart phones, tablets, Apple IOS, Android).
  • Knowledge and understanding of TCP/IP, DNS, DHCP.
  • Experience of working with VMWare troubleshooting/diagnosing
  • Knowledge of VOIP (Cisco, Mitel)
  • Microsoft MCP or above.

Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.

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