Technical Implementation Consultant

£35,000 - £45,000 yearly
  • Manifest Software Solutions
  • Remote
  • Apr 25, 2021
Full time Consultant Data Analysis/ Management Information Technology

Job Description

About Manifest Software Solutions

Manifest Software Solutions are the leading independent systems integration company specialising in social housing. We work closely with our customers providing integration software, technical implementation consultancy and managed support.

We are experts at finding the best ways to integrate systems. We use the latest tools including Microsoft Azure integration tools and our own Universal Adapter scripted integration toolkit. This combination of tools and skills allows us to seamlessly integrate Cloud based and on-premise applications.

Our technology and experience allow us to integrate solutions from all the major Housing software suppliers, asset systems, finance applications, mobile platforms, scheduling solutions, contractor systems, document management solutions, self-service portals and much more. The recent inclusion of IoT connectors to the Universal Adapter means we can provide enterprise wide integration that can even monitor the condition of our customer’s properties.

Job Summary

You will join a small team of technical implementers that work closely with our customers to understand their integration needs. You will then use integration tools to design and implement robust, fully documented solutions. It doesn’t stop there; we continue to work closely with our customers helping support the integration and ensure the smooth running of these solutions.

You will be part of a close-knit supportive team headed up by the Implementation Team Leader. You will also have direct access to the Technical Director who is responsible for all software development and Azure products. This ensures you always have access to the resources and support you need.

This is an exciting role, ideal for someone who wants to take their knowledge of systems integration to the next level. You will be given the opportunity to learn new technologies used in the world of integration; exploring web services and other technologies that will help you deliver powerful, robust solutions.

Our implementers collaborate throughout the day on projects and regular team calls ensure that, whilst having the convenience of working from home, you will feel the support of working as part of an office-based team.

Main Duties and Responsibilities

  • To investigate and document the customer’s integration requirements
  • To carry out technical investigations to allow you to design a robust integration solution
  • Install and implement the Universal Adapter (and other integration software)
  • Develop Universal Adapter scripts that meet the customer’s requirements
  • Project manage the implementation process
  • To keep customers, managers and directors regularly informed of progress
  • To work closely with other members of the company
  • To help with providing customer support
  • To suggest improvements to products and services
  • Take all reasonable precautions when working on customer systems; taking backups, virus scans, protecting personal data
  • To develop your own skills and knowledge through research and learning
  • To carry out any other duties that may be required from time to time appropriate to the post and grade

Key Skills and Experience

You will have a friendly personality and enjoy helping people. This will be coupled with good technical skills and a good understanding of some of the IT systems used in Housing. You will be self-motivated enjoying the satisfaction of seeing solutions you helped design and implemented successfully.

You will have worked in an IT support or implementation role in Housing. Your experience will include one or more of the following:

  • IT support of a Housing system
  • Writing SQL queries
  • Writing basic scripts in something like Python or similar
  • Customising systems using a workflow designer, programming language or toolkit
  • Installing software
  • Implementing Housing software solutions
  • Business/systems analysis
  • Project management

We also encourage enthusiastic people who want to learn new skills.

For more details or to arrange an informal call with Alan Swift (Technical Director)

email hello@manifest-software.co.uk

Application Deadline

May 14, 2021