Application Support Analyst (12 month contract)

£46,236 yearly
  • ccha
  • Croydon, UK
  • Jul 13, 2021
Full time Information Technology

Job Description

Application Support Analyst

(12 month contract)

ref: 394-ASA

Annual salary: £46,236 + benefits

Closing Date: 12pm, 9 August 2021

(this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)                 

Who are we?

ccha are a small local housing association based in central Croydon. We have around 45 employees so the organisation prides itself on having a small, family feel. Despite this we are constantly responding to change and things can be fast paced which makes it a vibrant and enjoyable environment. We have a hard working group of staff and require a bright and motivated Applications Support Analyst to join us on a 12 month fixed term contract, to join our newly created ICT team.

Who are we looking for?

We need someone who is innovative and forward-thinking, and will help inspire and support the business during a period of transformational change.

You will be responsible for the configuration, development, and implementation of the organisations information systems and business applications as well as providing 2nd/3rd line applications support as required.

You will work closely with the Business and Performance Analyst in the interpretation of business requirements for the development of ccha’s strategic systems e.g. Civica Cx

The successful candidate will need to have:

  • knowledge of Windows systems, web technologies and basic networking principles
  • Microsoft SQL Scripting for data interrogation
  • the ability to plan, organise and manage your own workload
  • experience of Housing Management Systems
  • experience of identifying and delivering technical training to others


What can we offer?

We have recently invested significantly in our infrastructure and applications and moved over to the public cloud. We want to continue this momentum and transform how we engage with our customers digitally. This is a new role in a newly formed ICT team and a chance to influence how the role develops. There will be many ambitious projects and you will be heavily involved in all stages.


Please review the documents attached to this advert for full guidance on the application process.


ccha’s Vision and Mission Statement:

Delivering on our promises”.

We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community”.


Our competitive benefits package includes:

  • 25 days holiday rising to 30 days
  • Matching pension contributions, up to 10%
  • Private Health Scheme
  • Simply Health cash plan
  • Flexible/agile home working
  • Option to buy and sell holiday


Interviews: week beginning 16 August 2021


To apply visit:

To visit our website:

Application Deadline

Aug 09, 2021