2 jobs found

About the role The role  of Application Support Analyst/Programmer is to ensure that the PCH suite of integrated applications is maintained, operated, and administered to an appropriate standard, and to assist with the software development, testing and implementation of system enhancements and application interfaces, as well as providing 2nd / 3rd line applications support as required.  Based in our spacious and modern Plymouth Offices, this existing role sits in a sizeable and well-respected IT team, itself part of an energised, enthusiastic and flexible staff who are making a significant impact on our city. Our ideal candidate for this role is someone who has: Demonstrable experience of working in a professional IT environment in roles involving application support for multiple applications, software development and scripting. An ability to demonstrate initiative and effectively resolve incidents when operating without supervision; carry out systems...

Housing and Communities are moving through notable change and improvement with the aim of delivering transformational and effective services for our customers, which are ‘fit for the future.’ You will be an integral part of a dynamic Business Development and Change Team focused on supporting the achievement of service and Council priorities for improved or new services, policies, and digital products. This is a key role because you will be the service area expert in ICT systems, processes, data collection, analysis, and interpretation. You will use this expertise to support your colleagues in driving the service forward. You will proactively collect, analyse, monitor, and regularly report on data to inform the service area of its position, and identify areas for customer service improvement and transformation. It is essential that you have experience of extracting information from databases, analysing and reporting on that data. It is expected you will have 2-3 years’...