3 jobs found

Can you help us make a difference  We currently have an exciting new opportunity for a Benefits Analyst to join our Enterprise Project Management Office (PMO) function on a two-year fixed term basis .  This is an new role within the team where you will be supporting the Director of PMO and a variety of departments across the group, in the identification, documentation and realisation tracking of benefits associated with projects and programmes.   This is an exciting time to join the team as we embark on a series of projects and initiatives. You will be working with stakeholders on each initiative to understand the nature of the business case and the financial and non-financial benefits to be delivered and providing analytical support as needed to define and track benefits.  You will also be gathering, analysing, and presenting back you findings to the Senior Leadership and Executive team and will influence processes to achieve best value for the Group and our...

Valleys to Coast is a not-for-profit housing association providing over 6000 homes across Bridgend, South Wales. We want to make better use of insights from our data to drive efficiency, target our services more effectively and provide the right services to the people that really need them. This is our first data analyst role and you'll play a crucial part in helping us understand how we can use our data in smart ways, how we can manage our data quality better and how staff and managers can get the insights from their data they need to improve services across the organisation. You'll work within a small Digital, Data and Technology team as the only Data Analyst (though we will be recruiting for more data roles soon). You will need to understand the needs of staff and managers so that you can deliver insights to them that will make a meaningful impact on their work. This is an opportunity to make a real impact and show how data analysis can deliver real changes for customers....

2nd Line Service Desk Analyst Nottingham £32,000 To provide end-user 2nd  line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st line engineers. With the Service Desk Manager and the ICT Infrastructure Team, ensure the delivery of day-to-day ICT support to the organisation’s users, covering servers, network, applications, desktops, laptops, telephony and mobile devices. Experience needed: Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users. Front-end support includes thin clients, PCs, laptops, smart phones and tablets; VOIP telephony, MFDs; Video Conferencing/Skype meetings and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure...