£30,158 yearly
Midland Heart
Hybrid (Bath Row, Birmingham, UK)
Due to a recent promotion, we’ve a great opportunity for a Performance Information Officer to join us, who understands the importance of robust business performance data reporting in informing decision making, supporting us in achieving our ambitious corporate plans.
You’ll be producing accurate and reliable daily, weekly and monthly operational business reports which provide insight on outputs and trends relating to the quality and reliability of our service delivery to colleagues across our organisation. Using your keen eye for detail you’ll collate, analyse, interpret and benchmark all feedback about our organisation’s service; using this information to provide evidence of our contractual, regulatory and KPI compliance.
Importantly, as we work to continuously improve our services, you’ll work with operational colleagues to agree, develop and track service improvement activities in response to performance information – ensuring that the data and information you provide is...