2 jobs found

We are currently recruiting for three new colleagues to join our Customer Service Hub as Customer Service Partners on a two year fixed term basis. These are new roles due to the expansion of our busy team. As a Customer Service Partner you will be providing a front line service for customers contacting Valleys to Coast with questions, queries or issues.  These services can be face to face in our reception area, by telephone, email, web chat and via social media platforms. The queries are wide and varied and can be in relation to rents, maintenance, community projects, general tenancy management issues, improvements works or support services. The right candidate will have a positive and can-do attitude to resolve challenges the first time, whilst delivering exceptional customer service to our current and future customers. Previous experience in a fast paced customer focused role is advantageous, however not essential. If you have the values and qualities needed to...

Company Description ***PLEASE NOTE THIS ROLE IS HOME BASED*** NEC Software Solutions is headquartered in the UK and operates around the world. We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes. We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary companies did too (APD Communications, i2N, EMIS Care and Charter Systems) but our service design agency still trades as  Snook . We’ve been part of global tech company  NEC Corporation  since January 2018. Find out more about our business on the  Corporate Responsibility  and  Performance  pages. Job Description ROLE OVERVIEW: NEC Software Solutions (NEC) is one of the fastest growing public service businesses in the UK, and has significant overseas interests in Australia, New Zealand, and Canada. We use strategy, innovation, information, and technology to...