14 jobs found

This is an exciting opportunity to join the Tech and Change team as we expand the application support function with an additional Applications Support Analyst. You will be joining the team at an exciting time when we are making a significant investment in improving and modernising the technologies used across the organisation. The main purpose of this role will be the maintenance, update and continuous improvement of the organisation’s key IT business applications. Working with the existing Application Support Analyst you will make sure that the businesses requirements are being met by our current applications and that the vendors roadmap is aligned to the organisation’s future plans. You will also manage the testing of new or upgraded software making sure that suitable processes are in place and that they are followed by the rest of the team. Ideally you will have experience of working with at least some of the following housing management systems, finance and HR systems, 0365, SQL, Dynamics, Sharepoint, PowerBi. Reporting to the Service Delivery Manager and will work closely with the Service Desk Team Leader, Infrastructure Analyst and Technology Business Partners to help the team fulfil its purpose – “To enable people to fulfil their potential and realise the organisation’s outcomes through the secure and innovative use of technology” About you: You will have significant experience of supporting large business applications both on and off premise. You will be a team player who is adept at managing multiple deadlines and multiple stakeholders. You will have an understanding of release and change management and be able to deliver a new application from project requirements to fully tested release to the business. Your communication skills will be exemplary as will your ability to translate often complex concepts to a non-technical audience. If you are interested in working for an organisation that is trying to make a difference to those in poverty then we would love to hear from you.

This is an exciting opportunity to join the Tech and Change team in a newly created role of Service Desk Team Leader. You will be joining the team at an exciting time when we are making a significant investment in improving and modernising the technologies used across the organisation. The main purpose of this role is to manage the team of Service Desk Analysts. This involves all aspects of allocating work, monitoring performance and ensuring the correct processes are followed. Whilst this role involves line management of two members of staff it is still a technical, hands on role and will act as 2nd Line\Problem support and first escalation point for the Service Desk. The JRF/JRHT uses a wide range of technology and applications including O365, Azure, Windows OS, Citrix, Meraki, SharePoint, PowerBi, OpenHousing and Freshservice. Reporting to the Service Delivery Manager you will work closely with the Application Support Analysts and Infrastructure Analyst to help the team fulfil its purpose – “To enable people to fulfil their potential and realise the organisation’s outcomes through the secure and innovative use of technology” About you: You will be able to set clear direction and targets for your team and motivate them to achieve agreed objectives and timescales. You will have the ability to communicate technical issues with a diverse range of stakeholders with differing technical abilities. You will be able to demonstrate significant technical knowledge with experience of working in a Service Desk environment. You will have good problem-solving skills and a methodical approach to investigating problems using skills like root cause analysis. Want to contribute to solving UK poverty? Then we would love to hear from you.

ROLE OVERVIEW: Please note this role is home based and will require travel UK wide We are seeking a candidate with strong knowledge of current Local Government / Housing and public sector issues as they relate to customer’s service provision, business and organisational needs. Additionally this person should have a sound background of experience with an integrated Housing solution. MAIN RESPONSIBILITIES: The candidate will be responsible for the provision of Housing pre-sales support ,with the following key responsibilities: Assist the sales and pre-sales team with the production of bid responses working with the product, development and portfolio teams as required to ensure that bid responses are accurate and professional. Be capable of configuring, building and demonstrating NPS Housing The ability to interpret demonstration scenarios received from customers in order to design product configurations for demonstration purposes Ability to demonstrate overview and detailed functionality of NPS Housing in support of new business and account management presentations Serve as a subject matter expert for product questions and queries that may arise internally or externally related to the products the role is responsible for during the sales process. Good all round understanding of associated Housing product offerings such as document management, asset management, mobile. Qualifications ESSENTIAL SKILLS: Hands on presales experience or proven capabilities for presentation techniques gained in the private sector with public sector customers or within public sector organisations. Good working knowledge of the Housing business arena Hands on experience of an integrated Housing solution. DESIRABLE SKILLS: Good knowledge and experience of the Local Authority budgeting process. Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Local Government / Housing marketplace would be advantageous. A full understanding of the Local Government/ Housing environment and its drivers Sound understanding of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in following up with prospects on post-demonstration Act as an ambassador for NPS capabilities both internally and externally PERSONAL SKILLS Self reliant but with strong team player capabilities Excellent presentation and communication skills, working with minimal direction but promoting an open flow of information so that all concerned are well informed; Excellent written skills particularly in the area of bid responses Effective relationship builder, developing working relationships with individuals within the business Organising time effectively, determining the right resources needed to effectively perform job assignments; Willingness to travel Full and valid UK/EC driving licence as there will be a need for travel in the role Additional information Employees of Northgate Public Services are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at an additional cost) 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days during enrolment period only. 4 x basic salary life assurance cover A Group Pension Plan with fantastic employer contributions A selection of tax efficient flexible benefits to suit your individual needs This role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work in the UK, documentary evidence will be required and must be presented during interview. All offers are subject to satisfactory vetting and reference checks. All roles as standard undertake a Disclosure Barring Service (DBS) check, some roles may require additional vetting such as NPPV/MOD. Northgate Public Services is an equal opportunities employer, welcoming applications from all communities

https://www.coastalhousingcareers.co.uk/jobs/

https://www.coastalhousingcareers.co.uk/jobs/

We offer a fast growing and exciting environment to work with leading field force scheduling technology that makes a real impact on service and productivity. Most of our customers are due to recommendation by partners or existing customers. Partners are consultants and suppliers of ERP/ CRM/ EAM/ SMS/ Housing Management/ Mobillity software solutions. These systems often include scheduling but FLS VISITOUR will be recommended when they have a larger or more complex requirement that would benefit from our dynamic appointment scheduling and route optimisation technology. These vendors, which include Microsoft, trust in FLS to be their expert and easy to work with partner that will enable a high quality solution that reflects well on their own reputation. It helps that our latest customer survey rating (by all live customers) is a huge 9.5 out of 10. So far, FLS have achieved this successfully through our leadership team but now we are hiring a dedicated Partner Manager who will pick up the mantle of nurturing these existing partnerships and developing more. Have you got what it takes to be FAST LEAN SMART? 

Newcastle/Home-based Permanent/Full-time  Job Summary Reporting to the Services Delivery Manager, you will play a significant role in delivering implementation and business consultancy services, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner. The role of the Service Delivery Consultant is wide ranging, challenging and rewarding. You will be working within the Service Delivery Team on all stages of new business and existing customer projects and support, providing: Business analysis, requirements gathering, process mapping and solution design Systems implementation and migration Consultancy services, training, and support on responsive and cyclical repairs, contractor interfaces and Direct Labour Organisations. Bespoke system configuration  Principal Responsibilities Provide expert implementation and business consultancy services and training for Orchard’s Repairs solutions, both on and off-site, in accordance with project documentation, implementation guidelines and quality standards Provide support and advice to customers on the use and configuration of Orchard’s Repairs solutions on an ad-hoc basis, providing clear and effective resolutions Take ownership of tasks assigned, striving to deliver the best possible service Demonstrate Orchard’s Repairs solutions to prospective and existing customers, proposing recommendations to meet their business requirements Produce and maintain internal and customer-facing documentation to a high standard, including solution designs, project documentation, user and configuration guides and technical specifications Follow project plans as agreed with customers, project managers and the Project Management Office (PMO), escalating any issues affecting project delivery Provide feedback to Product Management and Development regarding issues that arise during service delivery Contribute to the product development roadmap and strategy, helping to identify product gaps, suggesting enhancements and new solutions in line with sector and legislation changes Communicate effectively with customers in a timely manner, providing documentation, updates and timescales for service delivery Work with the Services Delivery Manager to identify new and innovative ways to deliver existing and new services Keep abreast of your industry knowledge, supporting and training colleagues where required Travel (incl. overnight stays) to customer sites, user groups and internal meetings as required in line with the company’s policies and guidelines Any other related duties and responsibilities as requested by the company Key Skills and Experience Essential Knowledge of Repairs & Maintenance Systems  Knowledge/Experience of working with 3rd Party Repair & Maintenance Contractors, Repair Scheduling, Monitoring of Materials and the lifecycle of a Repair. Knowledge of Repairs & Maintenance  reporting solutions with demonstrable experience Excellent knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations Desirable Knowledge and demonstrable experience of Orchard’s Repairs software solutions Knowledge and demonstrable experience of configuring database driven web based solutions Experience of financial systems and service charges  Knowledge of HTML, XML, Web Services Awareness of Data Protection legislation Previous experience in a consultancy role with strong commercial awareness Good working knowledge of PRINCE2 or similar Project Management Methodology Good working knowledge of the ITIL Service Management Framework Qualifications Essential Full UK Driving License Desirable Business Analysis, Requirements Gathering, Modelling Business Processes or similar certifications Querying Data with Transact-SQL or similar certification PRINCE2 Foundation or Practitioner What we give back to you Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme

Newcastle/Home-based Permanent/Full-time  Job Summary Reporting to the Services Delivery Manager, you will play a significant role in delivering implementation and business consultancy services, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner. The role of the Service Delivery Consultant is wide ranging, challenging and rewarding. You will be working within the Service Delivery Team on all stages of new business and existing customer projects and support, providing: Business analysis, requirements gathering, process mapping and solution design Systems implementation and migration Consultancy services, training and support on stock condition, compliance, energy efficiency and sustainability  Bespoke system configuration Principal Responsibilities Provide expert implementation and business consultancy services and training for Orchard’s Asset solutions, both on and off-site, in accordance with project documentation, implementation guidelines and quality standards Provide support and advice to customers on the use and configuration of Orchard’s Asset solutions on an ad-hoc basis, providing clear and effective resolutions Take ownership of tasks assigned, striving to deliver the best possible service Demonstrate Orchard’s Asset solutions to prospective and existing customers, proposing recommendations to meet their business requirements Produce and maintain internal and customer-facing documentation to a high standard, including solution designs, project documentation, user and configuration guides and technical specifications Follow project plans as agreed with customers, project managers and the Project Management Office (PMO), escalating any issues affecting project delivery Provide feedback to Product Management and Development regarding issues that arise during service delivery Contribute to the product development roadmap and strategy, helping to identify product gaps, suggesting enhancements and new solutions in line with sector and legislation changes Communicate effectively with customers in a timely manner, providing documentation, updates and timescales for service delivery Work with the Services Delivery Manager to identify new and innovative ways to deliver existing and new services Keep abreast of your industry knowledge, supporting and training colleagues where required Travel (incl. overnight stays) to customer sites, user groups and internal meetings as required in line with the company’s policies and guidelines Any other related duties and responsibilities as requested by the company Key Skills and Experience Essential Knowledge of Asset Management Databases Knowledge of areas of compliance within the housing sector and current legislation (asbestos, gas servicing, decent homes and stock condition.) Knowledge of reporting solutions with demonstrable experience  Excellent knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations Experience of migrating data between different sources of data using tools such as Mircosoft Excel  Ability to consult on business intelligence strategies and solutions Positive, proactive and self-motivated with excellent interpersonal, communication and organisational skills Capable of working as part of a team or alone with minimal supervision A flexible attitude with excellent time management skills, willing to work away from home and outside of core hours A quick learner who proactively looks to develop own knowledge Capable of delivering messages clearly and concisely, in line with the audience’s expectations and knowledge Capable of delivering effective meetings and workshops, documenting them appropriately Capable of demonstrating software solutions, effectively presenting themselves, the company and the product Excellent computer skills with a good working knowledge of office-based products Capable of building and maintaining good collaborative working relationships with key stakeholders Capable of working under pressure to achieve deadlines, manage expectations and change control Desirable Knowledge and demonstrable experience of Orchard’s Asset software solutions  Knowledge and demonstrable experience of configuring database-driven web-based solutions Awareness of Data Protection legislation Previous experience in a consultancy role with strong commercial awareness Good working knowledge of PRINCE2 or similar Project Management Methodology Good working knowledge of the ITIL Service Management Framework Extensive knowledge of querying datasets with demonstrable experience (ideally using SQL) Qualifications Essential Full UK Driving License Desirable Business Analysis, Requirements Gathering, Modelling Business Processes or similar certifications Querying Data with Transact-SQL or similar certification PRINCE2 Foundation or Practitioner What we give back to you Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme

Newcastle Permanent / Full-time Job Role A fantastic opportunity has arisen at Orchard to join the Customer Support Team.  Reporting to the Customer Support and Technical Services Manager, you will be responsible for providing a full range of support and consultancy services to our customers who use our products for the delivery and management of their services. The role of the Application Support Consultant is wide-ranging, challenging and rewarding. You will be working within the Orchard Customer Support Team, taking a proactive approach which will involve taking full ownership of support incidents, managing resolutions with the resources made available to you and where necessary, establishing remote connections to customer systems to identify pertinent information and where appropriate, making configuration changes to achieve a resolution for the customer. You will also be required to deliver implementation and business consultancy services where required, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner. Principal Responsibilities Take full ownership of support incidents, identifying cause and resolution, offering clear explanations to the customer within timeframes as detailed in our service level agreements  Update key stakeholders on a regular basis throughout the life of the support incident Record all actions relating to support incidents in a clear and concise manner Work with teams and individuals across the company to identify resolutions which maybe outside of your knowledge Continuously strive to improve the level of support services provided to our customers Provide expert implementation and business consultancy services and training for Orchard’s solutions, both on and off-site, in accordance with project documentation, implementation guidelines and quality standards Take ownership of tasks assigned, striving to deliver the best possible service Produce and maintain internal and customer-facing documentation to a high standard, including solution designs, user and configuration guides Follow project plans as required, escalating any issues affecting project delivery Provide feedback to Product Management and Development regarding issues that arise during service delivery Communicate effectively with customers in a timely manner, providing documentation, updates and timescales for service delivery Work with the Customer Support Manager to identify new and innovative ways to deliver existing and new services Travel (incl. overnight stays) to customer sites, user groups and internal meetings as required in line with the company’s policies and guidelines Any other related duties and responsibilities as requested by the company Key Skills and Experience Essential Knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations Positive, proactive and self-motivated with excellent interpersonal, communication and organisational skills Capable of working as part of a team or alone with minimal supervision Flexible attitude with excellent time management skills, willing to work away from home and outside of core hours where required A quick learner who proactively looks to develop own knowledge Capable of delivering messages clearly and concisely, in line with the audience’s expectations and knowledge Excellent computer skills with a good working knowledge of office-based products Capable of building and maintaining good collaborative working relationships with key stakeholders Capable of working under pressure to achieve deadlines, manage expectations and change control Desirable Knowledge and demonstrable experience of Orchard’s software solutions, including Orchard’s BPM Toolkit Knowledge and demonstrable experience of configuring database-driven web-based solutions Knowledge of HTML, XML, Web Services and SQL Previous experience in a support or consultancy role with a commercial awareness Good working knowledge of the ITIL Service Management Framework Qualifications Desirable Business Analysis, Requirements Gathering, Modelling Business Processes or similar certifications Querying Data with Transact-SQL or similar certification ITIL Foundation, Intermediate or Practitioner Full Driving Licence Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme

FLS - FAST LEAN SMART, is a technology leader in the development and ­implementation of real-time scheduling, route optimisation and mobile workforce management solutions for medium and large field service organisations, including housing maintenance. Customers can choose between on-premise or hosted software-as-a-service provided by FLS. The Solutions Support Analyst has a varied role which requires technical ability, understanding of field service processes and flexibility. It also offers a high degree of autonomy and job satisfaction from working with leading edge technology in an entrepreneurial environment where you can make your mark. This role offers excellent earning potential and career progression. A key objective for the successful candidate will be to ensure customers achieve maximum possible benefit from FLS solutions and are highly satisfied with the system reliability and service received. This requires exceptional problem analysis and customer liaison skills. With training in FLS technology, including flagship products FLS VISITOUR and FLS MOBILE, the Solutions Support Analyst activities include: First customer contact for 2nd/3rd line support calls to analyse, diagnose and resolve issues, with the broader support team and developers. Testing new software releases and customer configurations prior to installation. Assisting in the system configuration, testing and go-live for new customer deployments. Configure system demonstrations and provide support to FLS project team, including scheduling tests with customer data. The successful candidate will work from home but hold weekly meet ups with the solutions support team at our Daresbury offices in the North-West. There is a requirement to be on-call on a rota basis for emergency cover. Product training will be provided in the UK and in Germany and there is a high degree of interaction with colleagues including quarterly ‘All Hands’ two day meet up sessions/workshops. EXPERIENCE, EXPERTISE AND PERSONAL ATTRIBUTES REQUIRED Minimum 2 year’s working in a software support position for business applications in an external customer environment. Eagerness to work in a dynamically changing environment and take on new challenges. Experience of CRM, field service management, schedule optimisation or mobile applications advantageous but not a requirement as training will be given. Must have experience working from home and maintain a suitable home working environment. Excellent customer service skills and attention to detail. Personal qualities to quickly establish credibility, rapport and positive relationships, working independently or in a team. Strong problem solving, analytical skills and ability to work on/learn bespoke integration. Takes personal responsibility, with a flexible “can do, will do, whatever it takes” attitude - sometimes it may be necessary to work beyond standard hours to achieve this. Must be an existing resident in the UK. Hold a full valid driving licence and passport. TECHNICAL SKILLS REQUIRED Proficient with SQL and relational databases. Proficient with MS Office, especially Excel. Exposure to SOAP / XML Web services.

Housing Insight are looking to recruit a junior or senior Account Manager to manage their growing customer base in South Wales and covering the surrounding areas. The candidate must be able to manage their own diary, have an outstanding attitude to delivery and be able to work alone and as part of a team. They will be based from Home and travel on a regular basis. We are looking for the right person to build relationships with our long standing and new customers and be the first point of contact. Sector or system experience is not necessary. Key attributes must include: Good Communication Ability to see the bigger picture and get stuck in Willingness to learn about our products and the sector and how to deliver this knowledge to the customer Respectful of both company and customer. Junior and Senior Account Managers are welcome to apply. This is a long term opportunity and we are looking to find the right candidate for our customers. This role will be for our current accounts only with an expectation to upsell into this base. Salary and Car allowance included along with Laptop and Phone Salary is negotiable and dependant on experience

Systems Developer   Technology is a cornerstone for Yorkshire Housing’s ambitions to become the most innovative housing organisation in the country. We are looking for a versatile and talented Systems Developer to join a small team of developers working with a range of applications and technologies to deliver high-quality software components that improve our performance and contribute to the achievement of our ambitious targets.   We’re looking for an all-rounder with experience delivering through the full software development life-cycle. You’ll be willing and able to learn technologies that you don’t currently know well. That said, you’ll have experience with at least one of the following technologies – Microsoft Dynamics, Microsoft SharePoint, HTML/CSS, JavaScript, jQuery, PHP, .Net, C#.   You will be comfortable working in an agile environment, and since this is relatively new to us, you’ll have the opportunity to help us to improve our processes.   A passion for technology is essential!   Who we are: We are proud to be a housing association that owns and manages more than 18,000 homes across Yorkshire and we’re developing thousands more. Our ambition is that everyone has the opportunity to live in a quality home they can afford and our team play a vital role in making this happen.   What the role involves: As a Systems Developer, you will work with key stakeholders inside and outside of the business to: Plan, design, create, amend, verify, test and document new and amended software components to deliver agreed business benefits within time, budget and quality targets. Identify, create and apply agreed software development and security standards and processes. Select appropriate development lifecycle model approaches based on the context of the work, such as predictive/plan-driven or adaptive/agile.   What can you expect: In return we offer £42,776 for a 35-hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays. We believe in supporting and trusting our people to deliver, so you’ll be able to work flexibly in terms of time and location to suit your needs and also the needs of your team, your colleagues and the business. We also provide a reward package to suit everyone – from a variety of retail discounts to a contributory pension scheme where we will match your contributions up to 9%! As well as our great benefits and a fantastic work environment, we’re also a company that cares about its employees and its customers.   Our values: What’s more - we’re big on hiring based on our values and are looking for people who are committed to our company values, Respect, Reliability and Enthusiasm.   Why join now: Yorkshire Housing is going through a major transformation programme - The programme will radically improve the way we interact with our customers, eliminate inefficiencies, and empower our staff to focus on the things that matter most to our customers. We want to make sure that our business is sustainable and that we're able to keep building homes for new customers, making repairs in the properties we own, and supporting customers to live in their home independently for longer. Transformation is across the entire organisation - it includes changing our processes, jobs, and how we work together, as well as introducing new technology.   So if you want to be part of a team that makes a real, positive difference every day and work for an organisation that prioritises its people and its customers then we want to hear from you!     This is a permanent, full time (35 hours per week) role based at Dysons Chambers, Leeds.  

About MIS Active Management Systems MIS Active Management Systems Ltd have been providing integrated housing management solutions for over 35 years. MIS Active Management Systems have grown steadily and consistently since the business started and now employ over 60 staff. The company is financially strong, but, as an independent business, MIS is not accountable to the stock market, venture capitalists or UK or overseas investors. This means that MIS’s focus is solely on satisfying its customers. All development is completed in-house in the UK and MIS is proud of its high staff and customer retention rates, and excellent customer satisfaction ratings. In a recent survey of customers at our User Conference, 100% of MIS-AMS’s customers said that they would be happy to recommend the company.  Our customers range in size from under 100 assets to over 67,000 assets and we are recognised for our excellence in software development and customer services. Having supplied private and public landlords, housing associations and local councils across the United Kingdom and the Republic of Ireland, our extensive knowledge of the housing sector is unsurpassed. Job Summary Reporting to the Implementation Manager, you will play a significant role in delivering implementation and business consultancy services, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner. The role of the Systems Implementer is wide ranging, challenging and rewarding. You will be working within the Implementation Team on all stages of new business and existing customer projects and support, providing: Business analysis, requirements gathering, process mapping and solution design Systems implementation and data migration Consultancy services, training and support Bespoke system configuration Role Responsibilities Provide expert implementation and business consultancy services and training for MIS’s solutions, both on and off site, in accordance with project documentation, implementation guidelines and quality standards Provide support and advice to customers on the use and configuration of MIS’s solutions on an ad-hoc basis, providing clear and effective resolutions Take ownership of tasks assigned, striving to deliver the best possible service Demonstrate MIS’s solutions to prospective and existing customers, proposing recommendations to meet their business requirements Produce and maintain internal and customer-facing documentation to a high standard, including solution designs, project documentation, user and configuration guides and technical specifications Follow project plans as agreed with customers, project managers and escalating any issues affecting project delivery Contribute to the product development roadmap and strategy, helping to identify product gaps, suggesting enhancements and new solutions in line with sector and legislation changes Communicate effectively with customers in a timely manner, providing documentation, updates and timescales for service delivery Key Skills and Experience Essential Knowledge of HTML, XML, Web Services and SQL Excellent knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations Positive, proactive and self-motivated with excellent interpersonal, communication and organisational skills with great attention to detail Capable of working as part of a team or alone with minimal supervision Flexible attitude with excellent time management skills, willing to work away from home and outside of core hours A quick learner who proactively looks to develop own knowledge Capable of delivering messages clearly and concisely, in line with the audience's expectations and knowledge Capable of delivering effective meetings and workshops, documenting them appropriately Capable of demonstrating software solutions, effectively presenting themselves, the company and the product Excellent computer skills with a good working knowledge of office based products Capable of building and maintaining good collaborative working relationships with key stakeholders Capable of working under pressure to achieve deadlines, manage expectations and change control Desirable Knowledge and demonstrable experience of MIS’s software solutions Previous experience in a consultancy role with strong commercial awareness Previous experience with Windows Workflow Foundation or Microsoft Flow Good working knowledge of PRINCE2 or similar Project Management Methodology Qualifications Essential Full UK Driving License Salary and Benefits Salary commensurate with skills and experience Company pension scheme To apply please submit your CV and covering letter to  careers@mis-ams.com

Our client, based in Birmingham , is currently recruiting for a Product Owner on permanent contract. They are looking for dedicated Product Consultant or Project Manager who has skills in Agile Project methodology, full project lifecycle knowledge as well a business analysis skills. The position is due to start immediately on a full time basis. The salary is £41,000 per annum for an entirely home based role only required to come in for key meetings.   Duties will include (but not limited to): * Manage project delivery, acting as key coordinator between the Business Change team, business users and software * Work with the Business Change team to develop user stories and to define acceptance criteria and lead the solution development team: providing vision and direction, organising, prioritising and assessing the work * Develop and maintain subject matter expertise on the functional capabilities of the business systems and products in use once implemented * Identify user needs, assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value * Manage the ongoing, prioritized backlog of requirements through the delivery lifecycle, ensuring that the team always has an adequate amount of prior prepared tasks to work on * Produce product release plans and set expectation for delivery of new functionalities, working with cross-functional teams to manage and schedule product releases   Experience required: * Agile Project Methodology experience * End of End Project Lifecycle * Experience of Project Management and Business Analysis Please note that you require recent experience to apply for this role. For further information on the position, please contact Alex Mitchell or Dom Barker on 0121-274 0087 or please email enquiries to amitchell@jarsolutions.co.uk James Andrews is acting as an employment agency and business in relation to this role.   KEYWORDS: Product Owner, Project Manager, IT Software Solutions, Agile, Full Project Lifecycle Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £50 each once they have completed 20 days in a role via James Andrews!* *Terms and conditions apply, contact us for details