3 jobs found

About Esuasive Esuasive works with housing associations and local authorities, delivering housing management solutions based on Microsoft Dynamics 365 and leading with our own IP, Dynamics 365 for Housing , an integrated Housing Management / CRM solution which puts the customer at the centre. We are independent, and growing, with multiple projects running through to the end of this year and a pipeline taking us well into 2020. Our approach combines traditional project governance with agile delivery and a ‘can do’ attitude, and we place high value on our consultants’ ability to engage with customers and respond intelligently to their needs. The role Reporting to one of our project managers, you will play a significant role in ensuring the successful delivery of solutions to our customers. You will be involved all the way through the project life cycle, and typically will be the main point of contact with the customer. What you’ll be responsible for Pre-project activities – working with customers to help define scope and phasing and agree achievable timelines Facilitating requirements workshops, documenting outputs and gaining stakeholder buy-in to the functional design Encouraging best practice housing management processes Documenting system interfaces; working with our partners and other third-party software providers to ensure seamless integration Supporting build-stage activities – system configuration, data cleansing and data migration, user testing, etc. Developing training videos and running user training sessions Managing post go live support; helping customers transition smoothly to BAU. What we’re looking for Broad knowledge of housing management processes and systems An engaging personality, with very strong oral and written communication skills Good organisation skills and an ability to multi-task A patient, facilitative approach to working with customers’ in-house teams Flexibility, with the confidence to self-prioritise to meet competing customer demands Any experience of working with Microsoft Dynamics / CRM will be an advantage but is not essential. This is not a routine, office-based, 9-5 role. You will mostly be working on customer site, out of a co-working centre, or from home. That means catching up with colleagues on Teams will sometimes need to be an early morning or early evening activity. And because we have customers located all over the UK, travel (on expenses) is part of the job, so you must hold a full UK driving licence. What we offer A competitive salary commensurate with your skills and experience, performance-related bonus, pension, flexible healthcare benefits Flex-holiday – trade holidays days up or down Team learning days and social events Varied and challenging assignments A flat structure in which progression and pay is linked to personal contribution. To apply, please forward your cv with a covering email to hr@esuasive.co.uk

FLS, FAST LEAN SMART, is a technology leader in the development and ­implementation of real-time appointment scheduling, route optimisation and mobile workforce management solutions for medium and large field service organisations. Social housing is a key target market and we offer the choice of  licensed solution or software as a service provided by FLS. Customers are typically live within weeks and achieve dramatic results which makes this an exciting technology to work with, for example SKY in Europe are now completing twice as many jobs per engineer per day, HomeServe is attending appointments 25% quicker.  FLS UK has proven successful winning and deploying customer solutions with a small team backed by further resources from Germany and is now at an exciting growth stage and hiring a Senior Solutions Consultant who will work with customers to deliver new solutions and ensure they achieve maximum benefit and satisfaction with their choice of FLS.  This is a varied role which requires technical ability, understanding of field service processes and flexibility. It also offers a high degree of autonomy and job satisfaction from working with leading edge technology in an entrepreneurial environment where you can make your mark. This role offers excellent earning potential and career progression.  ROLE DESCRIPTION A key objective for the successful candidate will be to ensure customers achieve maximum possible benefit from FLS solutions and are highly satisfied with the system reliability and consulting services received. This requires business analysis and customer liaison skills. With training in FLS technology, including flagship products FLS VISITOUR and FLS MOBILE, the Solution Consultant activities include: Utilise your deep product understanding and apply this to how best to address ­customer needs. System configuration, testing and go-live for new customer deployments. Testing customer configurations of new releases prior to installation. Preparation of system demonstrations and tests with customer data. Assist the support team when required. The successful candidate will work from home with occasional travel to customer sites. There is a high degree of interaction with colleagues with regular two day meet up session / workshops. Product training will be provided in the UK and in Germany.  EXPERIENCE, EXPERTISE AND PERSONAL ATTRIBUTES REQUIRED Minimum 2 years’ experience of field service management, schedule optimisation or mobile applications IT software solution deployment, either with a solutions provider or working for a field service organisation. Strong problem solving ability, analytical skills and good time management are ­required. Excellent written and verbal English, able to articulate concisely with enthusiasm and clarity. Quickly establishes credibility, trust and rapport with customers and colleagues at all levels. Takes personal responsibility, with a flexible “can do, will do, whatever it takes” attitude. Must be an existing resident in the UK Hold a full valid driving licence and passport TECHNICAL SKILLS REQUIRED Knowledge of SQL and relational databases Proficient with MS Office, especially Excel, Word and Outlook Understanding of SOAP / XML Web services

A role for an experienced business analyst has become available at a software and services organisation targeting local government, housing and health organisations across the UK. The core of the role is to undertake a variety of business analyst work relating to our core set of products as outlined on the website www.lookinglocal.gov.uk We are a small, agile digital business that is on a clear growth curve, and the opportunity is here to play a substantial role in that growth. We would provide excellent training, guidance and mentoring and help you develop into a key member of the team. Ideally, the candidate will have a relevant degree, with demonstrably strong technology skills - this role involves using digital tools a great deal. The ability to manage data and extract information from it is essential. Experience of working with or in the public sector would also be valuable although not essential. The role is based in Hampshire. As a team we co-locate two days a week (Monday and Thursday) in Bishops Waltham (SO32) with the remainder of the week working from home or with clients. Extensive use of Google Suite, Slack, JIRA, Skype and other tooling is essential to our business as is the ability to work remotely 3 days a week. This role is full time with an expected salary of between 25-35k based on experience. Enrolment in the business’ profit share scheme is included following a successful first year working with the business - we want all members of the team to have a vested interest in its growth. Target candidate profile Project Management Qualification (PRINCE2, Agile or similar) Business Analyst qualifications or 2 years relevant work experience Competent in a range of digital tools (Skype, Gsuite etc) Science, Maths, or Computer Science related degrees Desirable skills Knowledge of public sector, ideally local government Ability to read/write code Evaluation and Interview Process Initial Telephone Interview Written and Analytical Tests Face to Face Interview Job Type: Full-time