Feb 22, 2019
Full time
Newcastle Office or Home Based
Competitive Salary and Benefits Background
At a time of buoyant activity and growth for the business, we’re looking for a talented, energetic and commercial Head of Legal to lead our in house Legal Team through the next phase of growth. Orchard’s Legal team consists also of an In-House Solicitor and a Contracts Administrator. In this role you will provide leadership and counsel at all levels of the business and help to protect and drive Orchard forward in an increasingly complex and technical marketplace.
Job Summary
Reporting to the Services Delivery Manager, you will play a significant role in delivering implementation and business consultancy services, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner.
The role of the Service Delivery Consultant is wide ranging, challenging and rewarding. You will be working within the Service Delivery Team on all stages of new business and existing customer projects and support, providing:
Business analysis, requirements gathering, process mapping and solution design
Systems implementation and migration
Consultancy services, training and support
Bespoke system configuration using Orchard’s BPM Toolkit
Key Skills and Experience
Essential
Extensive knowledge of querying datasets with demonstrable experience (ideally using SQL)
Extensive knowledge of reporting solutions with demonstrable experience (Business Objects, Crystal Reports, SSRS, Power BI)
Experience of migrating data between different sources of data
Ability to consult on business intelligence strategies and solutions
Positive, proactive and self-motivated with excellent interpersonal, communication and organisational skills
Capable of working as part of a team or alone with minimal supervision
Flexible attitude with excellent time management skills, willing to work away from home and outside of core hours
A quick learner who proactively looks to develop own knowledge
Capable of delivering messages clearly and concisely, in line with the audiences expectations and knowledge
Capable of delivering effective meetings and workshops, documenting them appropriately
Capable of demonstrating software solutions, effectively presenting themselves, the company and the product
Excellent computer skills with a good working knowledge of office based products
Capable of building and maintaining good collaborative working relationships with key stakeholders
Capable of working under pressure to achieve deadlines, manage expectations and change control
Desirable
Excellent knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations
Knowledge and demonstrable experience of Orchard’s software solutions, including Orchard’s BPM Toolkit
Knowledge and demonstrable experience of configuring database driven web based solutions
Knowledge of HTML, XML, Web Services
Awareness of Data Protection legislation
Previous experience in a consultancy role with strong commercial awareness
Good working knowledge of PRINCE2 or similar Project Management Methodology
Good working knowledge of the ITIL Service Management Framework
Qualifications
Essential
Full UK Driving License
Desirable
Business Analysis, Requirements Gathering, Modelling Business Processes or similar certifications
Querying Data with Transact-SQL or similar certification
PRINCE2 Foundation or Practitioner
ITIL Foundation, Intermediate or Practitioner
Salary and Other Benefits
Package commensurate with skills and experience
Company pension scheme
Permanent health insurance and life assurance
Westfield Health Cash Plan Scheme
25 days holiday and an additional Birthday holiday
To apply for this role, please email with a CV and covering letter.
The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business