7 jobs found in wales

We currently have an exciting opportunity for a dynamic, self-driven, Service Desk Technician to join our successful Technology and Innovation team here at Tai Tarian. Delivering a 'Front of House' service, you will manage all service requests to ensure the organisation maximise the value of its technology. To be successful in the role, you will need to be customer focused with a drive for continuous improvement. If this sounds like you, please read on. Within your role as our Service Desk Technician you will: Provide 1st and 2nd line support for incidents, service requests, and requests for change for hardware, peripherals, operating systems and applications with an emphasis on resolving requests at first point of contact. Ensure all requests are recorded and routed appropriately within the service desk system. Actively engage and support customers to establish a strong relationship built on best practice through regular communication, understanding requirements,...

37 hours per week What’s the role? The overall purpose of the Property Services Manager role is to: • Lead on the operational delivery of the property services work streams including repairs services and compliance activity, maximizing efficiency and value for money while maintaining high levels of customer satisfaction. • Support the Director of Property Services with the delivery of the department’s strategic objectives. • Working with the Property Services leadership team on quality assurance, service improvement and process design. Key responsibilities and accountabilities: Service Delivery and Development Identify and implement changes which will enhance services and/or deliver improvements in working practices with a focus on driving IT system and process efficiencies, delivering increased efficiency and value for money. Utilise effective process methodologies to further demonstrate and deliver service efficiencies that maximise resource...

Business Systems Analyst £35,000-£40,000 Wales You will be providing support, advice and training to system users and developing and maintaining systems in line with changing operational and strategic requirements. This will predominantly involve support and development of the organisations Housing Management System and their Scheduler System. You must have the following experience: Housing Management systems  such as Aareon QL, Capita OPENHousing, Castleton Housing, Civica Cx Housing, MIS ActiveH, NPS/Northgate Housing, Omniledger, Orchard Housing Experience of Scheduler System’s Business Objects (reporting) or similar reporting toolset A good understanding of SQL Microsoft products including Office 365 Experience of reviewing / improving business processes   Code Red Associates (CRA) provides quality IT and business professionals to the Social Housing, NPO, Local Government & Technology sector across the UK. We deliver the highest levels of...

We deliver Housing Management and Digital Solutions to social housing providers, helping them to support their tenants and improve customer satisfaction by reducing costs and making business processes more efficient. Our sole focus on UK Social Housing, for over 50 years means we understand the challenges our customers face. Our experience and expertise enables us to work with our customers to create a comprehensive transformation plan and by approaching the project together we are able to deliver the solutions that enable them to meet their organisations objectives. We put our customers tenants at the heart of everything we do.   In the UK, we are over 120-employees with offices in Coventry, Southampton and Swansea and have a well-established and experienced team of professionals. The ERP Support Team are dynamic and pro-active in their approach and put the customer at the front of everything we do. Joining the team will allow you to be part of the journey that the department...

IT Security Engineer  Wales £30,000 - £35,000 per annum + excellent benefits  I am working in partnership with a client who are looking for an accomplished Security Engineer. To be successful in this role you must have experience in Security, Cyber Threats and offer analysis and assistance with automation processes. Elements of the role will include, monitoring and responding to Cyber Risks, vulnerability scanning and remediation and security planning and implementation.   You must also have experience in the following: Research and advise on Cyber Threats Recommendations to mitigate Cyber Threats and Risks Carry out Vulnerability Scans Research upcoming security updates Pinpoint opportunities for automation within processes directly related to security Penetration testing ISO 27001 (or other security standards) Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red...

IT Infrastructure Engineer  Wales £30,000 - £35,000 per annum + excellent benefits   To be successful in this role you must have experience in; Server technologies, Storage systems, Systems software, Application software and Database support and management.   You must also have experience in the following: Provide 2nd and 3rd line support SQL Develop and deliver complex and effective IT solutions VMWare Citrix SAN/Storage Office 365 Active Directory Backup Recovery Repair and maintenance Configuration management Server/Application software installation, support, and management Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the...

IT Systems Analyst £30,000-£35,000 Wales You will be providing support, advice and training to system users and developing and maintaining systems in line with changing operational and strategic requirements. This will predominantly involve support and development of the organisations housing management system.  You must have the following experience: Housing Management systems such as Aareon QL, Capita OPENHousing, Castleton Housing, Civica Cx Housing, MIS ActiveH, NPS/Northgate Housing, Omniledger, Orchard Housing Advanced Software Dynamic Resource Scheduler System or similar Business Objects (reporting) or similar reporting toolset A good understanding of SQL Microsoft products including Office 365 Experience of reviewing / improving business processes Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications...