A housing association based in Surrey, is recruiting for a Business Analyst to join their thriving team. They are on an exciting journey to deliver transformational change in the way that they do things. This role will play a fundamental part in making this happen by having a disruptive influence to challenge what they do and utilise their customer segmentation programme to identify opportunities and improve performance.
As a Business Analyst you will work with the team to:
identify areas of potential improvement
find solutions to business problems using research and analysis techniques
analyse trends and behaviours
put forward thought provoking ideas to challenge the leadership team to improve services
document identified changes
act as a contact between IT and specific business areas
Key duties
identify key performance indicators that can be used to monitor business performance and
gather data to verify that results are in line with forecasts...