Customer Advisor Weston Super Mare (Weston Gateway) £20,230.81 Temporary 12 months contract 37.5 hours per week Knightstone Housing is a leading housing association in Somerset and the West of England, building vibrant, stable and safe communities where people can make their homes. We provide services to over 23,000 people in 11,000 homes. We’re the team our customers get in touch with. We are available online, through social media, by phone and by email. We speak to around 400 customers every day, which can go up to 700 in the colder months. Some enquires can be sorted in minutes, others take longer as we need to investigate to make sure we get the best result for our customers. Here's some of the regular enquiries we get: Reporting repairs and maintenance, or enquiries about improvements to homes Rent queries, including setting up direct debits Tenancy questions, like moving out or changes to a tenancy Anti-social behaviour reports, so we can take action Estates queries about cleaning and gardening Advice on buying or renting a home Compliments and complaints Jobs we have available Sales and recruitment calls We're really proud to be the voice of Knightstone and deliver excellent customer service. If this describes the type of environment you’d thrive in, and you think you can make a difference by joining Knightstone, please apply. Closing date: 31st October, 2017 DBS Check: Yes Interview Dates: 9th November 2017 Reference: NTXVY242992

Development Manager 2 year fixed term salaried contract, £60,000 per annum, plus excellent benefits West London   Code Red Associates (CRA) is a leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & growing organisations throughout the UK. We are currently resourcing for an exciting opportunity for a Development Manager for a well-respected organisation embarking on an exciting period of transformation and growth. This is a 2 year fixed term salaried contract.   The purpose of the role will be to ensure the successful delivery of internal software development projects whilst making sure that the organisation maintains a scalable and robust application platform.  Your day-to-day activities will include the management of the development team; coordinating accurate scheduling, recording & reporting; the evaluation of development requests; mitigating risk to the organisation; contributing to system design, and development, testing & deployment.   Essential A successful commercial track record in managing developers on multiple projects A complete understanding of the development life-cycle Broad hands-on development capabilities Solid experience of the Microsoft technology stack including Dynamics AX & Dynamics CRM SharePoint Azure Visual Studio Team Services (VSTS) SQL   Desirable MS SharePoint MS Azure Cloud Services   As an individual, you will be an enthusiastic self-starter, deadline orientated with well-developed interpersonal and communication abilities.  You will be a team player that can work towards common goals with excellent attention to detail and good time management abilities.    On offer is an amazing prospect with an impressive organisation where you will be able to take ownership of the organisations software development during an exciting period of transition. An attractive salary package and other fantastic benefits are on offer for the ideal candidate. If this role sounds like an exciting move in your career, then don't delay in applying for this excellent opportunity.

Application Support & Data Officer – Housing Software Minimum 3 – 6 months contract, Negotiable daily rate South East Are you experienced in providing application support and data analysis services?  Do you have experience of supporting social housing business applications?  If this describes you then Code Red Associates are recruiting for just such an opportunity.  We are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors and are currently looking for an Applications Support& Data Officer with Social Housing software experience for an evolving organisation undergoing an exciting technologically led change programme. The purpose of the role will be to provide support, development and maintenance, including help desk support, handling telephone queries & deskside support for a variety of business applications ensuring their continued reliability.  Your responsibilities will include supporting the organisation's business systems, training users, co-ordinating critical change requests, co-ordinating outstanding transition and knowledge-sharing activities, data analysis, monitoring the support provision provided and ensuring gaps are promptly addressed and taking the lead in co-ordination and control of releases of major changes into production. Essential •    Commercial track record in supporting applications •    You will be able to work under pressure in an environment with a constant changes and operational demands. •    Team player with exceptional customer service skills •    They will also have demonstrable experience of supporting a Housing management system (Such as Civica Cx/Universal Housing, Northgate Housing/OHMS, Orchard Housing, Castleton/Kypera Housing, Capita Academy/OPENHousing, Aareon QL, MIS ActiveH, etc.) •    Data Analysis and cost reporting experience with a grounding in SQL Scripting & good Excel abilities. Desirable •    Project Support experience •    Experience of supporting one or more other applications used within a Social Housing environment such as Financial Accounting, Document Management, Repairs & Maintenance, CRM, HR & Payroll, Surveys, Property Appraisals, Invoice Processing, Mobile Working, Asset Management, etc. •    Business or Systems Analysis experience •    SQL Server On offer is an excellent opportunity for a skilled and customer focussed professional with a highly commended and well respected organisation looking to assist their staff to realise their potential and make a real difference. Please apply immediately for swift consideration, interview slots are available for what could be your next consultancy assignment.

Pre-Sales Consultant – Software Permanent - £45,000 to £55,000 per annum plus benefits Home Based, with travel to client sites Do you have commercial experience working with CRM applications?  Have you worked in a pre-sales capacity previously?  Code Red Associates (CRA) is a leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & expanding organisations throughout the UK.  We are currently recruiting for an experienced Pre-Sales Consultant with experience of working with CRM software for a consultancy experiencing rapid growth that is committed to employee development. The purpose of the role is to take responsibility for configuring and demonstrating software solutions to new business prospects & existing customers whilst ensuring that the software solutions are shown in the most positive light and supporting the sales cycle by impressing upon clients the benefits of using the software.  Your responsibilities will include constructing written responses to tenders, pre-qualification questionnaires and requests for information; the delivery of pre sales demonstrations of the organisations product suite and associated bespoke development; working with third party suppliers and partners; attendance at relevant exhibitions/conferences to represent the organisation; and to assist in marketing by providing input to promotional materials. Essential •    Previous commercial track record of working with at Pre-Sales level - ideally working with software products •    Willing to travel as needed Desirable •    Experience of working in or with the public sector •    Experience working for working for an IT Solutions provider, Software House, IT Outsourcer, IT Consultancy or other such commercial solutions provider As an individual you will be consultative with excellent communication, negotiation and presentation skills.  You will be comfortable acting in a customer facing capacity, be analytical to the degree that you could understand and interpret customer requirements and business processes, and have the attention to detail necessary to write compelling tender documentation.   This is a home based with role that involves travel to customer sites in the UK on as ‘as needed’ basis.  As a result you will need to have personal transport and a full UK driving license, in return your cost of travel will be covered alongside a performance based commission scheme and competitive basic salary.  If you can configure & delivery compelling demonstrations, write effective tender proposals and want to work for a rapidly expanding and impressive organisation making waves in their marketplace, then please apply without delay.