IT jobs and workplace wellbeing in housing

We’re looking for a passionate and forward-thinking new member of our IT team. As our Housing Systems Product Owner, you’ll be responsible for the operational lifecycle of our Capita business systems and related add-on systems which sit at the core of our business. You’ll ensure our internal support and maintenance is the best it can be, delivering a hands-on customer and business focused service. Liaising with our internal stakeholders and external suppliers, you will own those relationships to ensure efficient service, reliable systems and performance management measures are in place and delivered.   To be successful in this role you’ll be experienced in leading business systems, have a track record of delivering challenging projects ideally with a Project Management qualification. You’ll be passionate about using technology to improve processes and services with a strong analytical flair and eye for recognising business opportunities to apply improvement strategies.   If...

The Coastal Tech Team Our team is comprised of three distinct functions:  Infrastructure, Service Desk and Business Systems. Together, we collaborate with the entire organisation in order to deliver great digital experiences to our colleagues. What does great look like? As an Infrastructure Analyst at Coastal Housing, you will join the Infrastructure Team in ensuring all elements of the technology estate remain fit for purpose, from our connectivity and our servers, our security and our storage, our identity management and our, well, if you know about infrastructure, you’ll know that the list goes on. You will also contribute to the implementation of exciting new services, working closely with colleagues in the Coastal Tech Team and also the wider business. You will be curious and creative, proactive and patient, adaptable and, most important of all, an ambassador for the Coastal Way! Who are Coastal? You know what we do, but how does it actually...

We are recruiting for an Application Support Analyst to join our Application Support Team within the ICT Service Delivery Department at Yorkshire Housing . Technology is a cornerstone for Yorkshire Housing’s ambitions to become the most innovative housing organisation in the country. Our Application Support team helps to deliver on this vision by providing systems administration and support services to colleagues focused on our key business systems including Microsoft Dynamics 365, Orchard Housing, Open Accounts. What will you be doing?   As an Application Support Analyst you will provide support by maintaining our applications and dealing with reactive work in form of user requests and incidents, typically following escalation from the ICT Service Desk You will implement upgrades, fixes, and product enhancements, including testing and assessing risk in accordance with Change Management procedures. Communicating with third-party...

Technology is a cornerstone for Yorkshire Housing’s ambitions to become the most innovative housing organisation in the country. We are recruiting for an ICT Trainer and Test Analyst.  The ICT Trainer and Test Analyst is a new role in our established ICT team, which will help to shape how we work by ensuring any new systems or services perform as specified and any risks in deployment are understood, communicated but also developed. We’re proud to be the largest housing association operating across the whole of Yorkshire. We own and manage more than 18,000 homes and we’re developing thousands more.  We’re ambitious and serious about making Yorkshire Housing first choice for our customers, helping everyone to live in a quality home they can afford. We are also serious about being first choice for employees and so we’re investing significantly in our systems, ways of working and our culture . Our success is dependent on our people who are curious and able to think differently...

Technology is a cornerstone for Yorkshire Housing’s ambitions to become the most innovative housing organisation in the country. We now need a Data Steward to lead the improvement and maintenance of Yorkshire Housing’s data quality and data management. We own and manage more than 18,000 homes and we’re developing thousands more. We’re ambitious and serious about making Yorkshire Housing first choice for our customers, helping everyone to live in a quality home they can afford. We also serious about being first choice for employees and so we’re investing significantly in our systems, ways of working and our culture.  You will be joining Yorkshire Housing at an exciting time, going through a major transformation programme improving the way we interact with our customers with lots of changes to the technology we use and how we work.   What will I be doing?   In this collaborative role, you will build and maintain strong relationships with both technical and non-technical...

Contract :          FTC upto 9 months Hours of work:   37 per week Salary band:     £27,505 - £30,485 Start Date:        Immediate Location:      Prescot, Merseyside ( Work from Home ) Essential Experience:  2nd line support experience supporting Orchard Housing Management Solution We are looking for an  Application Support Analyst for our client on a fixed term basis. It is essential that the successful candidate has 2 nd  line support experience supporting Orchard Housing Management Solution. The post holder will specialise in the support of Orchard Housing Management System, becoming the IT team “expert” on this system in conjunction with their respective Business Partners.  Main Duties To provide end users with day-to-day support and training in the use of the Groups Housing Management System, Orchard workflow system and any interfaces into other systems Administer the systems and their interfaces to the most recent released version of the...

Overview We are searching for an exceptional individual who can join our Account Management Team  Reporting to the Head of Account Management. You will be responsible for developing and managing a professional and effective business relationship between Aareon UK Ltd and a number of Key Customer Accounts with high value potential at board level. Meet and exceed allocated sales targets Ensure overall customer satisfaction and customer retention Recommend appropriate business solutions to support the customer’s’ business and transformation strategies Able to ‘Hit the Ground Running’, you will be experienced, with a proven track record, driven, flexible and focused on ensuring that relationships are built and maintained within our customer base whilst at the same time identifying, managing and closing business to meet our ambitious growth plans. Contract:  Permanent Reports to:  Head of Account Management Salary:  £50K-60k basic   + £70k OTE Uncapped...