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Orchard Information Systems Newcastle upon Tyne, UK
May 24, 2019
Full time
Newcastle Based  Competitive Salary and Benefits Job Summary Reporting to the Development Manager, the Development Team Leader acting as Scrum Master has responsibility for facilitating the scheduling and activity of the individuals, the technical design, development and third line support for a suite of solutions and their surrounding technologies. The primary objective is to ensure that the modular team develops systems and processes whose quality is demonstrated by customer acceptance, conformance to specifications and ease of maintenance; this objective must be met within challenging deadlines in an efficient manner. Principal Responsibilities Management There are direct management responsibilities associated with this post as follows: To carry out performance agreements, reviews and 1-2-1 meetings in accordance with the company’s appraisal process with appropriate support and guidance. To create appropriate training and development plans for team members. To be familiar with all company policies and to ensure team members adhere to them. To ensure team members adhere to the company’s disciplinary policy and where necessary carry out appropriate disciplinary action. Operational The Team Leader will act as the Scrum Master for the Team Fully participate in Scrum meetings and adhere to Orchard’s Development methodologies including: meetings, reviews, processes and standards. Technical analysis and design of software solutions Technical Lead of software development and maintenance Ensure software testing, including writing and executing manual and automated tests are carried out Ensure writing / updating of documentation Liaise with Orchard staff and customers as required to successfully complete assigned development tasks    Demonstrate code enhancements and fixes to Orchard staff and customers Provide the Development Manager with timely and accurate information on: assigned tasks; issues arising and resolved; and metrics on actual progress versus planned work      Proactively inform the Development Manager of any potential project risks, slippages or budget overruns   Monitor team and individual performance and implement measures to improve product quality and team productivity. Being the lead contact for technical queries arising in relation to the relevant modular area. Allocation of resource to provide 3rd line application support. Being the contact point where issues assigned to the team require escalation. Work closely with the architects group on designing solutions and using best practices etc… Strategic Continual improvements to processes, procedures and standards used by Development Team Continual improvements to Orchard’s software products and solutions   Consideration of changes to processes and systems related to product development to improve quality and productivity. Having technical design responsibility for the relevant modular area. Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme To apply for this role, please email hr@orchard-systems.co.uk with a CV and covering letter which includes a portfolio of some of your more recent work. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business
Orchard Information Systems UK
May 17, 2019
Full time
Newcastle/Home-based Permanent/Full-time   Job Role Working in a fast paced, successful software company, your role will be challenging, interesting and extremely rewarding. This role will report to the Head of Product Management, and will be responsible for creating and communicating the exciting future of our products both internally and to our customers. The Commercial Product Manager will have a strong focus on strategic and commercial leadership to help drive the direction and success of one of our key products.   Principal Responsibilities   Strategic Creating and owning a commercially-driven and innovative roadmap for their product area to gain and retain satisfied customers Innovation and thought-leadership, internally and externally Identifying business opportunities and producing business cases Ensuring their product area is successful internally and externally Contributing to the overall product strategy and ensuring developments are aligned to this strategy Evangelising the vision for their product area, both internally and at public events Operational Keeping abreast of business, customer and competitor knowledge and gaining insights from it Launching new products, driving sales and marketing to sell and operational teams to deliver Ensuring that our ability to demo and sell our products is top class Contributing to setting annual sales targets for each product area Educating sales and marketing and enabling them to achieve the commercial targets Recommending pricing strategies Prioritising development and reporting progress against the roadmaps Helping triage and review new ideas and customer requests Recommending and helping implement process and framework improvements   Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme   To apply for this role, please email   with a CV and covering letter. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business.
£40,000 yearly
Aspire Housing Newcastle-under-Lyme, UK
May 14, 2019
Full time
Project Manager System Re-Implementation Full Time - 37 hours per week Fixed Term - 2 years Salary: circa £40k Based in Newcastle-under-Lyme Our three businesses under the we are aspire brand; Aspire Housing, PM Training and the Realise charity, blend commercial expertise with social purpose to revitalise communities by providing homes, training, employment and support. We currently have an opportunity for a Project Manager to join us during an exciting period of transformation across the Aspire Housing Group as we re-implement our Housing Management system. If you are a Project Manager with strong systems implementation experience and a track record of leading an organisation through change then we would love to hear from you!   For an informal discussion about this exciting position please contact Grant Sharman, Group Head of IT on 01782 854850. To apply or for more information visit www.weareaspire.org   Email:  recruitment@aspiregroup.org.uk The closing date – 21st May 2019 Working for Aspire you will share our values in achieving our goals. Our values… we are ambitious, we are creative, we are collaborative We are an equal opportunities employer.
£40,000 yearly
Aspire Housing Newcastle-under-Lyme, UK
May 14, 2019
Full time
IT Project Manager Full Time - 37 hours per week Fixed Term 18-Months Salary: circa £40k Based in Newcastle-under-Lyme Our three businesses under the we are aspire brand; Aspire Housing, PM Training and the Realise charity, blend commercial expertise with social purpose to revitalise communities by providing homes, training, employment and support. We are recruiting for a IT Project Manager to lead the organisation through the delivery of a large infrastructure upgrade on an 18-month fixed term contract. This opportunity is suited to Project Managers with previous Infrastructure implementation experience; where you’ll have the opportunity to lead the organisation through an exciting period of change. This role will span across several projects including WAN, LAN, Cloud Migration, Office 365, Telephony and end user device deployment. We are looking for a Project Manager to join us during an exciting period of transformation across the Aspire Housing Group as we undertake a large infrastructure upgrade. If you are a Project Manager with have strong infrastructure implementation experience and a track record of leading an organisation through change then we would love to hear from you!   For an informal discussion about this exciting position please contact Grant Sharman, Group Head of IT on 01782 854850. To apply or for more information visit www.weareaspire.org   Email:  recruitment@aspiregroup.org.uk The closing date – 21st May 2019 Working for Aspire you will share our values in achieving our goals. Our values… we are ambitious, we are creative, we are collaborative We are an equal opportunities employer.      

Insights

It may come as no surprise that women are still significantly underrepresented in the technology workforce. According to a recent study by PwC, only 15% of people working in STEM (Science, Technology, Engineering and Mathematics) roles in the UK are female and only 5% of leadership positions in the technology industry are held by women. Why is there still such a gender imbalance and what can we do to address it? During last month’s Housing Technology 2019 conference, we sat down for a discussion about women in tech chaired by Holly Rafique (Head of Digital at #techmums) with Kathryn Downs (Director of Technology & Transformation at Midland Heart) and Joanna Sedley-Burke (Managing Director at Sovereign Business Integration Group) in the first in our new series of Housing Technology in Focus videos. We posed important questions including: How is the sector is doing in terms of numbers of women within IT teams? What initiatives do you think employers could implement to get more women into tech teams? Encouragement is really important for women to get into technology, but is there a right and a wrong way to encourage more women? Do you have any tips or advice for women who want to get into tech? You can watch the full video below. Please like, share and subscribe for more videos in the Housing Technology in Focus series.
David Walker, Head of Property at Hyperoptic, takes us through a typical day at work. I wake up in ‘the project,’ which is the pet name for my flat in Notting Hill, currently being subjected to extension and refurbishment. The first priority is a strong black coffee and I am quickly on my regular walking commute to my company headquarters, which are close to Hammersmith station. Hyperoptic is the UK’s largest gigabit broadband provider and delivers the country’s fastest broadband speeds, of up to 1Gbps (1,000 megabits per second), which is at least 20 times faster than the UK average. We work with property owners, developers and professionals, designing and installing our dedicated fibre infrastructure to new buildings and existing developments. We work with 150+ developers and are a trusted partner of many housing providers, including A2Dominion, Hyde Group, Catalyst, Genesis Housing and Notting Hill Housing Trust. We’re also working with 50 councils across the UK to supply connectivity to their social housing stock. During my 25-minute walk, I always keep an eye out for new hoardings and cranes along the way. It’s always good to get in early so spotting a new development can become a good opportunity for my sales colleagues. I am in the office by 9am and I head straight to the coffee counter at the local WeWork office, which is next to my company headquarters. The sales and marketing team have recently relocated here as we’ve outgrown the office space next door. Once I have had my second caffeine fix, I plug in my laptop at one of the hot-desks and quickly scan my emails, being sure to highlight any urgent enquiries or client/team support that needs addressing. My first meeting is with our new chief technology and information officer, Pascal Koster. He is part of a new executive team, which our CEO appointed to ensure that we are all well supported as the company grows. The meeting went well – Pascal was particularly impressed with the smart home projects we’re working on and the future-proofing that we can enable for clients in the 5G arena for new builds and regeneration areas. I then head out for a light lunch with a key developer client of mine. We’ve been working together for over three years and have built an excellent relationship. He offers some insights into both the UK and Spanish markets where he is active. The conversation is on a wide range of topics from Led Zeppelin and schooling through to an Openreach deployment of new ducting infrastructure and the opportunities arising from Brexit. He is genuinely excited by the dampening of market sentiment and the prospect of securing more sites to feed his business. The penny has finally dropped for developers; they simply can’t build units without day-one connectivity and still maintain customer satisfaction. Developers want to protect their five-star ratings for customer satisfaction, and if a customer has broadband straight away they’re less likely to go around looking at any scuff marks on ceilings or squeaky hinges. We’re the only broadband provider in the country that measures itself on day-one connectivity; we have achieved over 96 per cent success over the last three years. After my meeting with Pascal, I head to a new client meeting in the City. It looks good – there are three new projects which, although relatively small, can offer Hyperoptic an opportunity to work with a new AV consultant and a world-class architect, in particular because we thrive on expanding our knowledge of the day-two systems (i.e. what gets connected onto our infrastructure). The ‘proptech’ market has changed hugely since we started in 2011 – most people now understand the language of ‘smart buildings’ and ‘smart homes’. The pace of technology continues unabated and at the heart is our new infrastructure, which will serve it in its many future guises. I am seeing developers, owners and managers to find some new and cutting-edge integrated systems and apps that have the power to revolutionise lives, such as remote monitoring for dementia patients. I head back to the office for the regular weekly sales and marketing meeting. There is exciting news for the planning of the next financial year with more team members, more marketing and the hybrid vigour that three new board members are already bringing to the Hyperoptic brand. 2018 was a very busy year and we grew massively. We now power over half a million homes and businesses across the UK with our full-fibre service, and we are on track to pass two million homes by 2021. Over 160,000 social housing properties have access, or are about to be connected, to our full-fibre network. David Walker is Head of Property at Hyperoptic. https://www.hyperoptic.com/ If you'd like to share your housing sector experience, all you need to do is get in touch at recruitment@housing-technology.com. 
Phil Moss, Chief Technology Officer, takes us through a typical day at Procurement for Housing. I’m more of an early morning person, so my day starts around 6am when I make a quick coffee and leave my home in Lancashire. Depending on my schedule, I’ll either turn left and drive to our office in Manchester where our software development team is based – they are the ‘techies’ working on the software behind our procurement frameworks. But if I’m meeting the people who use our technology – PfH’s sales team and account managers – then I turn right and head to our main office in Warrington. Where ever I am, everything stops at 10.30am. The technology team (that’s six of us) takes part in a daily ‘scrum’ call where everyone across all of our sites answers three questions: we want to know what they did yesterday; what their plans are for today; and what blockers they’re facing. Today’s scrum focused on automating categorisation and how we can ensure that lowest-level transactional data is routinely classified to detect if a member is spending too much on a certain product. As the largest spend aggregator in the UK social housing sector, PfH collects a lot of this transactional data. We manage over a million invoices a year – that’s £250 million of spending. Our aim is to use this unique position to provide housing-specific insights to landlords. Technology, in particular machine learning, is a key part of achieving this. Machine learning is a type of artificial intelligence. AI uses computer programmes to think and learn like humans and machine learning is one of those programmes. It’s all about identifying patterns in historical data – algorithms learn those patterns and then forecast future trends. Historically, the housing sector hasn’t been great at managing data or categorising products – and this has led to a delay in the adoption of AI and smart analytics. There is very little granular detail in the sector, so it’s been hard to introduce machine learning for predictive analysis, or to compare spending data with public data sets to see if a housing provider is paying too much for, for example, kitchen refurbishments. The scrum meeting today focused on tackling this problem. Since I began at PfH around a year ago, I’ve used technology to put data at the heart of everything we do. Every single line of pricing, transactional and CRM information goes into our data warehouse where it is used for analysis and reporting. On a monthly basis, this data warehouse examines 300,000 lines of spending data from more than 900 housing providers. For the last six months, our team has been refining the quality of this data and developing technologies, bespoke to the social housing sector, which we can use to categorise information and provide members with intuition around their procurement spending. This data analysis was taken to a new level when PfH bought Valueworks. The system was specially designed for the social housing sector and it provides a collaborative, real-time view across all spending data so that housing providers can more effectively track prices, control costs and improve quality. The software enables us to group our members’ transactional data into specific programmes of work and then identify whether they are spending too much on certain products compared with their peers, whether they are purchasing several types of one product unnecessarily or whether there are better value alternatives available. After today’s scrum meeting, I meet with PfH’s six-strong account management team who liaise directly with our members on a day-to-day basis. One of the digital initiatives we’ve introduced recently is VFM reporting. This analytics service gives members insight into their spending over a particular period, highlighting saving opportunities. Reports are created using data dissected by our Microsoft PowerBI software and account managers present the reports to members. I’m meeting the team to take them through the latest capabilities of the system. Today, we talk about how the reports can tackle ‘product drift’, when an organisation spends less on the core products that PfH has negotiated reduced rates for, leading to larger bills. I also explained that VfM reports can pinpoint patterns such as a member that is spending more on a particular product compared with its expenditure last year. After lunch at my desk, I rush across the M62 to a meeting at Liverpool University’s School of Electrical Engineering, Electronics and Computer Science. PfH runs a knowledge transfer partnership (KTP) with the university to explore how machine learning can help housing providers’ procurement activities and I’m meeting our KTP associate, Dr David Hamilton. KTPs help businesses like PfH to innovate by linking them with research organisations like Liverpool University. They enable companies to bring in the latest skills (David has a PhD in distributed algorithms and machine learning is his specialist area) to deliver a specific, strategic innovation project. For us, that innovation project is showing housing providers the potential of their data and helping them to manage and use it in the right way. Our KTP is coming to an end and today I’m speaking to David about the next steps, particularly around using predictive analysis to learn from asset management invoice data and how we can link this data to price indices to show housing providers the best time to buy certain products. Back in Warrington, I meet Steve Malone, PfH’s managing director. We are discussing the latest smart procurement technologies to use with our members. Data from technologies such as IoT thermostats, window sensors or smart boiler parts is already recognising ‘failure in advance’ and this could help housing providers switch from reactive repairs to planned maintenance. Machine learning could be used to recommend comparison products, such as a boiler that is cheaper, has a longer warranty and a smaller carbon footprint. Housing providers could also use ‘emotional AI’ to analyse social media mentions about suppliers and combine this with data on contract performance, legal disputes or redundancies to build risk profiles. My day finishes around 5.30pm when I head home. If there is enough daylight remaining, I might jump on the bike and enjoy the Lancashire countryside before an early night. In reality, I probably spend much of the evening negotiating with my two children to convince them it’s bedtime! Phil Moss is the chief technology officer for Procurement for Housing. http://procurementforhousing.co.uk/ If you'd like to share your housing sector experience, all you need to do is get in touch at recruitment@housing-technology.com.
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