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£51,000 yearly
James Andrews Recruitment Solutions West Midlands
Oct 11, 2019
Full time
Our client, based in the West Midlands, is currently recruiting for an Applications Manager. Our client is a large public sector organisation in the area undergoing a number of exciting projects. The position is due to start immediately on a full-time basis. The role is a permanent role with a salary of £51,000. The ideal candidate will have experience in a similar role having extensive knowledge of the full lifecycle of applications. Duties will include (but not limited to): * Leading a team of Applications Analysts, DBAs and Senior Analysts * Hold responsibility for the Application Support knowledge base * Control all aspects of business applications from an IT perspective, aligning applications and ensuring consistency throughout the company * Work with IT Operations, Solutions Delivery and Infrastructure on projects to introduce new applications and functionality to the estate * Hold responsibility for the Business Intelligence landscape and architecture moving forward   Experience required: * Extensive experience of IT applications support and development * Experience of developing or managing the development of applications and macros in the areas of Microsoft applications, VBA, and PowerShell * Experience of managing the resolution of reporting and application incidents or problems within agreed OLAs For further information on the position, please contact Dom Barker or Alex Mitchell on 0121-274 0087 or please email enquiries to
£32,130 - £35,700 yearly
Alliance Homes Group Martingale Way, Portishead, Bristol BS20 7AW, UK
Oct 02, 2019
Full time
37 hours per week Permanent     About the role:   We have an exciting opportunity to join our IT Team as our next Infrastructure Engineer!   With a technical expertise on hardware, software, networks and communications systems, you will ensure a secure, robust and agile ICT infrastructure is delivered for the business.   Your actions will result in delivery of an effective ICT Infrastructure, which provides a great customer experience for our colleagues and our customers. Naturally, you’ll also be an excellent ambassador, developing strong relationships with colleagues and peers.     About you:   As you will be taking responsibility for the delivery of ICT projects, you will need to have demonstrable knowledge and experience of virtual server and virtual desktop environments (such as Citrix and VMWare)   You will also have experience of implementing and supporting Microsoft systems and created documents to guide colleagues in using these systems (using Microsoft Visio)   You will also have strong practical IT skills, in particular with IT hardware and software, including mobile devices.   You will also be working closely with colleagues across the business so you will have experience of working in a customer focused environment, and be able to demonstrate excellent communication skills.     About us:   Alliance Homes Group is a community based social housing provider operating in the West of England. We currently own and manage around 6,500 homes and employ 500+ colleagues, have an annual turnover of £42 million and work in partnership with local, regional and national agencies to deliver our services.   Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants and several supermarkets. The offices are newly refurbished offering a modern ‘agile’ and collaborative working environment.   On top of the standard benefits including 25 days holiday and a generous Pension, we also offer a Healthcare Cash Plan, a Rewards portal with access 100’s of different discounts and Your Alliance Day, an extra day off to say thanks for being part of the team. And this isn’t even all of it!   If you are interested and ready to bring your AGAME, apply today!   We believe in equality of opportunity and understand the value of a diverse mix of talented people that is representative of our community.   We will be reviewing and interviewing suitable candidates when applications are received, therefore we would advise completing an application as soon as possible.   No Agencies Please
Code Red Associates London, UK
Sep 20, 2019
Full time
IT Service Desk Engineer (3rd Line Support) London Up to £45,000 per annum   We are currently looking for an IT Service Desk Engineer (3rd Line Support) for a client based in London. In order to be considered for this post, you must have the following: Experience with Desktop Operating Systems and software’s, including Windows 10 and VM Ware Ideally application support experience with a Housing Management system. This is a key role in the delivery of 3rd Line IT support, ensuring the delivery of an excellent service to our clients users in relation to IT Support.
Code Red Associates London, UK
Sep 20, 2019
Full time
Principle/ Senior Consultant Digital Transformation (EPM) London Permanent   We are currently looking to recruit a Principle/Senior Consultant Digital Transformation (EPM) for a client of ours based in London   For this role, you will need to be able to understand, define and implement an effective management reporting frameworks, drawing upon experience of good practice KPI/reporting frameworks from supporting other organisations   Support practice and business development activities including development of go to market tools and assets In order to considered for this post, you will require the following: Essential Min 2 years hands on experience delivering EPM solutions for clients Solid understanding of finance processes; this is to include R2R, FP&A, budgeting, planning, forecasting, KPIs, reporting and financial consolidation At least 2 years relevant experience in consulting or an in-house finance role Passion for delivering real business value through technology transformation projects Strong verbal and written communication skills Excellent attention to detail and well-developed interpersonal skills Be responsible and accountable for the delivery and good communication / risk management skills.   Desirably An accounting qualification, for example - CIMA/ACA/ACCA Experience of working in finance, particularly from a role in FP&A, Management Accounts and Commercial Finance Architecting the end to end planning cycles from strategic planning, through budget and forecast cycles Advising clients on good practice planning principles


Holly Rafique, Head of Digital at #techmums, discusses the importance of encouraging mums to embrace digital skills and get involved in digital inclusion programmes. There are countless organisations and initiatives aimed at achieving this, ranging from addressing the gender imbalance when selecting further education, through to making it easier for women to return to work after a career break. These are all commendable activities, and yet the figures don’t seem to be changing. In a recent report by PwC, only 27 per cent of young women said that they would consider a career in technology and only three per cent said that technology was their first choice of career. The reality is that women fill only 17 per cent of all the jobs in technology. Some of that is just a matter of time, so we should have patience to see the results of better inclusivity and awareness in school children, but in part it seems that society is treating the symptoms rather than addressing the underlying problem; women and girls do not see where they fit into the technology sector. There remains the perception of a white male playing computer games; even when we know the stereotype isn’t the truth, it is still hard to dispel it. At #techmums, we want to change this; we want to rewrite the narrative to ask “how can we bring technology into more women’s lives?” By reframing the problem this way, we can immediately widen our audience to include all women and all households. We are not insisting that women abandon other industries and passions but, instead, we are encouraging them to think about how they can use new technologies creatively to enhance what they are already passionate about. Embracing digital literacy For many of us, the internet is an integral and pervasive part of our lives in modern society. We rely on it to support and enhance our lives in an increasing number of subtle ways. It allows us to work remotely and flexibly, promoting a better work-life balance and making a career a more feasible possibility. We stay in touch with family, friends and colleagues who might be abroad or outside our immediate locale. For those of us with communication difficulties, it gives us an alternative to the dreaded phone call. We can monitor our expenditure and are not restricted to the products and prices in our local neighbourhoods. Digital literacy is now as important a skill for this generation of children as the ability to read and write. They don’t even recognise these devices as computers any more; internet connectivity is as natural to their generation as free-flowing water and electricity is to ours. When we turn on the tap, we expect there to be water, when we turn on a light switch we expect there to be light, when our children turn on a device they expect it to connect to the internet. The internet has opened up our worlds and, with the amount of time we spend using technology, you would expect everyone’s trust and confidence in it to be pretty high, not to mention it leading to equal opportunities for everyone. Except it’s not. It is a sad truth that far too many households are still struggling to engage with technology. Recent data privacy scandals, hoaxes and media hype have lead to fear rather than enthusiasm. Furthermore, most people see their role in technology as being consumers, not creators, subsequently feeling at the mercy of technology. At #techmums, we believe there is one person in the household who can change all this but who is too-often overlooked: mum. Our mission at #techmums is to empower women, their families and communities through technology. The average mum usually puts her children first and is only engaged by technology initiatives in terms of getting her children engaged. We work to change that and show every mum that technology is also for her and that she can benefit so much from having an understanding of technology. The confidence conundrum Many mums suffer from a loss of confidence after having children; no matter how many books you have read or classes you have attended, there is nothing that can quite destroy your confidence like your own tiny little baby who will not stop crying no matter what you do. Then as they grow and you hit new parental challenges, you increasingly feel that you have no idea what you’re doing; you are constantly bombarded with conflicting advice on the ‘right’ parenting approach so it’s not surprising that a large proportion of mums feel powerless. For those mums who were working before having children, they are likely to have missed the introduction of all-pervasive technology in the workplace and now feel that they can’t catch up. These days children pick up digital skills very quickly, with a large number of mums already feeling that their children know far more about technology than they do. Parents want to protect their family from online dangers but they lack the skills to do so and they know it; they become so terrified that a knee-jerk reaction of restricting access to technology seems to be the only option. Challenging the patronising rhetoric Patronised by a world that uses phrases such as ‘mumpreneur’, ‘mom jeans’ and “it’s so easy even your mum could do it”, the whole image of a mum is not dynamic, exciting or intelligent. Hard-working and frazzled certainly, but mums are rarely portrayed as capable and connected. We’ve seen at first hand how a woman’s whole attitude and posture changes when she discovers that she is far more knowledgeable and capable than she originally thought. When you take all these issues together, it’s easy to see why many women have a negative attitude to technology and don’t embrace digital solutions in their home. Digital parenting The beauty of upskilling mothers is that you touch at least two people’s lives – the mum and the child. Children increasingly need access to technology for their homework; they can quickly be left behind if their home is negative towards the use of technology. In addition, parents hold a lot of weight around children’s aspirations and attitudes. Children need their parents to act as their digital guides; someone whom they can trust to teach them to navigate the online world. A child needs to know that their concerns will be met with an understanding attitude and an informed response. Despite family dynamics moving towards a better balance, in many families the mother is still the parent that children interact with the most. Mums tend to organise extra-curricular activities, playdates and camps, and if they don’t understand the benefits of technology then it’s far less likely that they will arrange technology-based activities for their children. Future jobs will almost all require an element of digital awareness, so when parents engage with technology they are furthering their children’s social mobility and career aspirations. Spreading the knowledge Empowering women in technology clearly has a positive impact on the community through increased diversity in the workforce. Not only are diverse teams generally more successful but they are necessary to tackle any unconscious bias in solutions (particularly in artificial intelligence) and to ensure products meet the needs of all members of society. Many products are designed by all-male teams so that the different needs of women are unconsciously missed. Beyond the obvious benefits to communities, educating mothers will also lead to a more sensible community response to potential threats. A lack of understanding leads to fear and hysteria, particularly when the sensationalised news headlines are the main source of information. Incidents such as the recent ‘Momo hoax’, supposedly challenging children to self-harm, and fears over computer game addiction can be far better handled when the women in the community have confidence in their own understanding of technology and its associated risks. #techmums are connecting with mums through a number of digital outreach programmes. In 2018 we launched #techmumsTV in partnership with Home-Start UK and Facebook as a live-streamed chat show to demystify and normalise discussion of technology. The key concept of #techmumsTV was to celebrate young mothers, how they are using technology in their everyday lives, how they are running businesses from their phones and to positively tell their stories, with the other aspect of #techmumsTV being to upskill viewers about online safety, financial technology and increasing knowledge around the technology sector. By using social media and Home-Start centres, we were able to reach demographics of mums who are particularly hard to engage with through other methods. Our new initiative for 2019 is the #techmumsclub, an informal gathering of 20 mums where they are introduced to a wide range of topics from blogging and web design to app design and coding. We currently have five clubs running at various host partner’s across the country and have two more launching after Easter. We work with the 20 mums across a 10-week period, with sessions lasting two hours, usually within the school day. We support partners with facilitator training and provide all course materials and online support throughout the programme. #techmums is also working with the University of Leeds, FutureLearn and Black Tech UK to produce a series of online courses to bring 21st-century workplace digital skills to those who don’t usually engage in online working. By giving mums the foundation digital skills that they are missing, we can help them to pursue their passions and become the positive role models that their children will need as they venture into their digital future. We are confident that these three programmes will bring technology to more women and in turn get more women into technology. Holly Rafique is Head of Digital at #techmums. If you'd like to share your housing sector experience, all you need to do is get in touch at
Sarah Johnstone has been a neighbourhood coordinator at Thirteen Group for over eight years. Here she gives a snapshot of her day and describes how the lone working device she uses helps her to feel safe when working on her own in Middlesbrough. To try and describe a typical day is difficult because one of the things I like about my job is that no two days are the same. One day I’ll be out inspecting properties, another I’ll be interviewing families who’ve applied for a new home and another day I could be responding to ASB complaints. Although my job is very rewarding, there’s no denying that it can sometimes be tough, and on occasions I find myself faced with challenging behaviour where I need to be reactive and think quickly on my feet. Thankfully, these instances are rare, but it’s on days like those I’m reassured that I go out on every visit with a range of specialised security products. We use a key fob-style device with built-in GPS from Orbis Protect. This is attached to our staff lanyards and slots into a moulded ID badge. We activate the ‘amber’ function on this device every time we visit a customer and this information can be used to identify our location. In the rare event we need to activate the SOS function, the call is monitored and recorded, and this information will be passed to the emergency services if necessary. Thankfully, I don’t need to use it often, but it does give me peace of mind. Early morning A typical day will start at 8am. I arrive in the office, grab a coffee and catch up on emails and paperwork. I’ll then head out to visit customers in some of the 350 properties I look after in Middlesbrough. Before I leave, I’ll familiarise myself with whom I’m visiting, check their details on the system and see if there are any reasons why they shouldn’t be visited alone, in which case I’ll ask a colleague to come along with me. Even if we go out in pairs, we both make sure we use our devices. While I’m visiting customers it’s also a good opportunity for me keep an eye open for any neighbourhood issues such as fly-tipping, minor damage to properties and graffiti. Mid-morning We get 100s of applications for our properties. I get so much satisfaction from helping people who really need a home, find one. I enjoy showing prospective customers around our properties, but for my own safety I always have my device with me and switched on. I’ll normally go back to the office at noon for a spot of lunch which also gives me the chance to catch up with some of my colleagues. Early afternoon One part of the job we thankfully don’t have to do often is carry out evictions; we will only seek legal action as a last resort. We provide a wide range of tailored tenancy support services for customers and only if all attempts to help have been exhausted will we take this action. If it is necessary, I work alongside a fantastic team of professionals including the local police, partners and other colleagues to help make sure this goes as smoothly as possible. Once again, my device is essential, and I will have already alerted Orbis before I arrive, activating the SOS function so I can speak to the call handler and inform them of what I am doing and ask them to keep the line open. They will monitor the call, and if anything escalates where my safety is compromised, they are ready to help and, again, will contact the emergency services and provide them with all the required information. Late afternoon and the end of the day Towards the end of the day, I might have an interview with a customer to discuss a tenancy issue, in one of our office meeting rooms. Where I am, all our rooms have CCTV and panic alarms, plus I can use my device during interviews too. It’s also useful for walking to and from my car and I like the fact I can activate it if I feel vulnerable, speak to someone and tell them when I am safely inside my vehicle. Peace of mind Over my eight-year career as a neighbourhood co-ordinator, I do think that being a lone worker has become safer than ever. Orbis’s discrete alarms really offer peace of mind and the alarm-receiving centre is so valuable. Knowing there’s someone at the end of the device to listen, able to locate me using GPS and can get the emergency services to me if needed, feels very comforting as a lone worker. I’m passionate about safety, and I regularly attend training sessions for colleagues, sharing my experience and showing them how to use these safety products.  Being a lone worker has the potential to be challenging, but it’s encouraging to know that Thirteen ensures there are support systems in place for my safety and wellbeing. Sarah Johnstone is a neighbourhood coordinator at Thirteen Group. If you'd like to share your housing sector experience, all you need to do is get in touch at
Welcome to the Insights blog from Housing Technology Recruitment. From time to time we will be sharing our insights into the latest job trends and skills based on our experience in the recruiting process. To kick things off we’ve listed the top five increasingly popular job roles in technology. The tech industry is one of the fastest moving and most dynamic sectors in the UK. The emergence of newer technologies including artificial intelligence (AI) and self-service business intelligence (BI) means that tech specialists are in high demand and this is especially true in the housing sector. It's safe to say that there has never been a better time to get a job in tech but what are the most sought-after specialisms in the tech sector? At Housing Technology Recruitment we see first-hand what tech experience recruiters are increasingly looking for and we have narrowed them down to these five: 1. Artificial intelligence (AI) and machine learning Housing providers are increasingly looking at artificial intelligence to streamline processes and reduce costs, a prime example being chat-bots. The need for professionals to design and develop these applications is growing as housing providers are already transforming their systems to meet the demands of the digital future. 2. Cyber security Almost all organisations have a presence on the internet, including housing providers, which means they are all at constant risk of cyber attacks and data breaches. Ransomware has rapidly emerged as one of the most serious threats facing housing providers making cyber security specialists a top priority when recruiting. 3. Project management Housing providers are increasingly embracing digital transformation which is increasing the number of projects being worked on in IT departments and therefore project managers are crucial to manage these rapid changes. 4. Business intelligence (BI) and data management Technology departments are also in need of business intelligence teams which are key for analysing data and using the results to improve services. Again, this is vital when an organisation is delivering a digital transformation programme. 5. Cloud computing Cloud-computing adoption has been increasing rapidly with many industries opting for cloud migration in order to reduce any issues with their technology platforms. A huge number of housing providers are adopting cloud-based systems and cloud skills are currently in high demand. What other job specialisms do you think are in high demand? Feel free to share this post and let us know @housingtechjobs .
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