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Check out our articles page where you can find valuable advice, personal stories and best practices on wellbeing and careers. Our aim is to provide the UK housing sector with real insights into how we can improve our working lives.

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£61,000 yearly
Code Red Associates London, UK
Apr 16, 2021
Contract - Fixed-Term Salary
Senior Salesforce Developer London - 12 month FTC £61,000 per annum We're working with a London based client who're looking for an experienced Senior Salesforce Administrator/Developer to join their team on a 12 month fixed term contract. You will be responsible for administering, designing, developing, testing, implementing, and maintaining solutions on the Salesforce platform. You'll be assisting and advising the wider teams, whilst providing operational support for the the data pipeline and analytics infrastructure. Essential Skills: Responsible for core system Configuration/Customization. Gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Provide Salesforce expertise and knowledge to the CRM project. Developing workflow customizations and supporting the Service transformation teams. Work closely with business stakeholders and the Technology teams, to prepare and run workshops to understand...
£57,425 yearly
Midland Heart Birmingham, Bath Row, B15 1LZ
Apr 16, 2021
Full time
The Role What to expect? As our Housing Contact Centre Manager, you’ll be at the forefront of delivering the first-class landlord service that our customers want and deserve; leading our frontline contact centre teams to deliver exceptional performance, through consistent sector-leading customer service. Our contact centre is made up of Repairs, Housing, Dialler and Second Response teams, each of which handles a high volume of complex, often challenging calls from our diverse customer base on a daily basis. Our frontline Customer Service Officers and Housing Advisors are key to our success. You’ll therefore nurture and enhance their engagement – embedding a ‘Service First’ mentality into your teams. You’ll empower them to take ownership of issues and collaborate with colleagues across our organisation, to ensure that our customers only tell their story once and receive a right-time resolution which minimises future avoidable-contact. You’ll role model our behaviours...
£35,000 yearly
CCHA Croydon, UK
Apr 16, 2021
Homeowner and Leasehold Officer (vacancy ref: 393-HLO) Annual salary £35,000 + benefits Closing Date: 12noon, Tuesday 27 April 2021 (this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)                    Who are we? ccha are a small local housing association based in central Croydon. We have around 45 employees so the organisation prides itself on having a small, family feel. Despite this we are constantly responding to change and things can be fast paced which makes it a vibrant and enjoyable environment. We have a hard working group of staff and require a bright and motivated Homeowner and Leasehold Officer to join us. Who are we looking for? We are looking for someone who is knowledgeable and experienced in dealing with homeowner and leasehold properties to help ccha establish and grow in this area. At present our homeowner and leasehold...
£50,000 - £61,500 yearly
Abri Remote
Apr 09, 2021
Full time
About us We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford. We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked. They’re issues that affect so many, young and old alike. And we don’t think that’s right. We want to give people the chance to dream big and be who they want to be. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives a reality for everyone. About you We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team. Our colleagues embrace these every day.  Be the difference  to our customers and colleagues,  always curious  and...
£36,672 yearly
Midland Heart Bath Row Medical Practice, Bath Row, Birmingham, UK
Apr 08, 2021
Full time
We’re seeking an experienced and proactive Infrastructure Analyst to join us on a 12-month fixed-term contract, to ensure that all ICT services are kept in good working order, protected from corruption and data loss, and perform well for the end user. Reporting to the Infrastructure Manager, responsibilities will include, but aren’t limited to: Resolving technical escalations from Service Desk or TSA staff, often speaking directly with the customer (end user) and IT engineers to ensure they’re resolved within agreed SLAs.   Ensuring the correct security permissions are allocated around all of our servers and computers. Creating and reviewing processes pertaining to the maintenance of the Infrastructure. Proactively checking for issues and analysing trends to predict failures. Maintaining the security of IT services, including system patching, maintenance of security measures such as firewall, email/web filters and antivirus solutions.  Our ideal candidate?   As...
£49,742 yearly
Midland Heart Bath Row, Birmingham, UK
Apr 08, 2021
Are you an experienced Business Intelligence Developer with the drive to provide high quality data solutions in an industry leading organisation? We’ve got a great opportunity to join our Technology & Transformation team, where you’ll be involved in designing, implementing and supporting effective BI and ETL solutions. Within this role you’ll be developing the plans for the delivery of projects, managing the reporting and analytics to ensure success in scheduled jobs. You’ll ensure plans are aligned with business requirements, working with internal stakeholders to ensure the services meet the organisational needs and using your expertise to identify best how to deploy services. You’ll have an active role in managing data feeds and ensuring optimisation.   Our Ideal Candidate?   You’ll have proven BI experience within a similar role and with demonstrable knowledge with SQL to an advance level. You’ll have an understanding and experience of data warehousing or data...

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Latest From the Blog

April is Stress Awareness Month and we've listed some highly effective stress-busting activities that you can incorporate into your daily routine. Staff absence can often be caused by stress, so identifying the causes is vital for team managers and leaders. Sometimes we don't even realise we are stressed until we take some time off and, in many cases, get ill. Extreme stress at work can lead to you feeling exhausted, disengaged and...
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About the survey We launched  Housing Technology Wellbeing  last year to give our community the opportunity to share their experiences and learn how other organisations are approaching the creation of healthier work cultures. A recent report found that job quality has deteriorated over the last few years and the pandemic has had an even worse impact on people’s mental and physical health. It’s clear now more...
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