IT jobs in housing

About the Role The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud‑based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together. As part of this transformation, we are continuing to enhance how our systems interact, expanding our use of Microsoft Fabric and a lakehouse architecture to bring data from across the organisation into a single, trusted source for insight, reporting and advanced analytics. Our platforms sit on resilient Azure cloud foundations, supported by enterprise‑grade security, monitoring and a managed SOC. Within this environment, the Applications Manager plays a pivotal role. The postholder will lead the evolution and optimisation of strategic, business‑critical...

About the Role Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no “keep the lights on” estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation. Role Summary The Digital Project Manager is responsible for leading the end-to-end delivery of a portfolio of digital systems and platform projects across Cobalt’s modern, SaaS first, cloud native technology estate. The role focuses on the...

37 hours a week. We are currently recruiting for a Customer Service Partner - Housing and Accounts. As part of The Hub in the Customer Service and Income Teams department you will provide front line service for customers contacting Valleys to Coast with questions, queries or issues. These services can be face to face, by telephone, email, web chat and via social media platforms. The queries are wide and varied and can be in relation to rents, community projects, general tenancy management issues, improvements works or support services. You will provide answers and resolve challenges first time delivering great customer service to our current and future customers. As part of the role you will be required to work with colleagues and the team to achieve customer focused solutions, deliver high quality customer service working with and not against our customers and use your knowledge of customers to help improve and change our services to meet their needs and wants....

Contract Type:   Permanent Working Hours:   37 hours per week (Full Time) Location:   Civic Offices and Homeworking Interview date to be confirmed, interviews will take place via Microsoft Teams Why work with us? Join Colchester City Council and be part of a forward‑thinking organisation that’s genuinely invested in its people. We’re proud to create an environment where innovation thrives, development is championed and wellbeing comes first. When you join us, you’ll enjoy: What you’ll enjoy Flexible working that supports your wellbeing and lifestyle Generous annual leave, plus two extra paid days at Christmas An excellent pension scheme Discounts on gyms, travel and major retailers High‑quality training and career development A friendly, forward‑thinking culture where your ideas help shape real change About the role Colchester City Council is committed to delivering high‑quality, accessible services to residents, visitors and...