IT jobs in housing

40  hours per week We are currently recruiting for a Complaints Officer.   The overall purpose of the Complaints Officer role is to provide case management support for our repairs service with a focus on complaint resolution and other customer-facing activities.  You will use first class communication, negotiation and organisational skills to ensure your cases are resolved effectively, balancing the needs of the business with achieving the desired outcome for our customers.  As Complaints Officer you will be the first point of contact for our customers on repair-related complaints to ensure satisfactory resolution and learning outcomes to reduce future instances. This may include working in customers’ homes. We are looking for someone who will support business improvement across the directorate and wider business.  You will have experience of using GSuite applications or experience in confident use of document, spreadsheet, and presentation software, combined...

37 hours We are currently recruiting for a Legal Administrator to join our team at Valleys to Coast Housing Association. The overall purpose of the legal administrator role is to provide a comprehensive administrative support service to the Legal Team. We are looking for someone who can develop and maintain effective electronic and paper filing systems, schedule Court hearings/key dates and coordinate internal and external meetings and attend meetings to ensure accurate recording of minutes. As part of the role you will support the legal team by assisting with the preparation of legal and contractual documents for signing in accordance with procedures and standing orders and filing documents with the court ahead of deadlines.   As an equal opportunities employer, Valleys to Coast is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation,...

37 hours Salary Circa £62,000 per annum. We are currently recruiting for a Head of Projects and Commercial role. The overall purpose of the Head of Commercial and Projects role is to deliver high-quality, high-impact projects that align with Valleys to Coast’s Corporate Plan, vision, and values. Working closely with the Asset & Regeneration Director, you will lead the delivery of core Asset operational functions, ensuring value for money and exceptional service delivery. We are looking for someone who is a dynamic leader with a proven track record of managing and continuously improving in a project management or commercial setting. The ideal candidate will bring extensive knowledge of investment and disinvestment programmes, strong financial acumen, and the ability to develop innovative approaches to asset management. You will be a guardian of our values, driving cultural change and inspiring your team to excel. As part of the role you will be...

37 hours Salary - circa £60,000 per annum We Are Currently Recruiting for a Head of Housing The overall purpose of the Head of Housing role is to develop and lead a large, integrated community housing and older persons' living function. This will involve delivering operational excellence and efficiency, while driving the customer strategy through progressive and customer-centred approaches to housing services. The role will also focus on mitigating risks to the organisation’s rental income of over £32 million through effective allocations, lettings, and exemplary housing management practices, including the resolution of anti-social behaviour (ASB). We are looking for someone who is an inspirational leader, capable of fostering a high-support, high-challenge environment where colleagues feel empowered to excel. The ideal candidate will have a deep understanding of housing law and best practices, along with strong interpersonal and strategic skills. They should...