8 jobs found

Lioness Recruitment are specialists in helping you find a role that will make you happy too. A highly respected public sector organisation are looking for an experienced Business Analyst to assist with the implementation of a new housing management system. This is a 12 month fixed term salaried role with the possibility of a further extension of 6 months. You will take ownership of the organisation’s digital products and will play a crucial role in their development as well as providing service enhancements. Other responsibilities will include the analysis of business processes to create efficiencies, requirements gathering, process mapping and stakeholder management. Essential Skills: A successful commercial track record in a Business Analysis capacity - including the translation of user requirements into technical documentation & defining and mapping business processes (As-Is & To-Be), including process re-engineering and data flows. Demonstrable business analysis experience in a social housing organisation Housing Management systems such as Aareon QL, Capita OPENHousing, Castleton Housing, Civica Cx Housing, MIS ActiveH, NPS/Northgate Housing, Omniledger, Orchard Housing etc Implementation of a housing management system Prince2 or similar project management certification Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Lioness Recruitment are specialists in helping you find a role that will make you happy too. A highly respected public sector organisation are looking for an experienced Digital Business Analyst to assist with strategic planning and development of digital products. This is a two year fixed term salaried role. You will take ownership of the organisation’s digital products and will play a crucial role in their development as well as providing service enhancements. Other responsibilities will include the analysis of business processes to create efficiencies, requirements gathering, process mapping and stakeholder management. Essential Skills: A successful commercial track record in a Business Analysis capacity - including the translation of user requirements into technical documentation & defining and mapping business processes (As-Is & To-Be), including process re-engineering and data flows. Digital transformation experience MS Visio Relationship and change management - building and maintaining successful and engaging relationships with stakeholders in the business and IT functions and to understand challenges and priorities. Team management Prince2 or similar project management certification Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Lioness Recruitment – Careers Handled with Care. A respected public sector organisation are looking for an experienced systems specialist to provide project management expertise for their social housing systems. This is a 12 months Fixed Term Salaried role.   You will manage the delivery of all implementations and upgrades of the organisation’s social housing and associated systems. You will also be responsible for budgets and change management.   Essential: Proven track record of IT project management in a social housing environment Experience of working with social housing systems such as Aareon QL, Capita OPENHousing, Civica Cx, NPS Housing, Northgate OHMS, Omniledger, Orchard Housing, MIS ActiveH, Castleton Housing etc. Implementing Housing Management Systems 3rd party supplier and stakeholder management Experience of managing project budgets in excess of £1m Project management certification such as Prince2, MSP etc Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help.   Lioness Recruitment acts as an employment agency and an employment business.   We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Job Summary Reporting to the Director of Customer Services you will play a key role in providing a training and consultancy service to new and existing SDM Customers. You will work with customers to provide advice and guidance on getting best use from their SDM Housing System and help them achieve and meet their business requirements using the software product suite. The role of Housing Training Consultant is a varied one, challenging yet rewarding. You will work as part of the Training & Customer Services Team on all areas of new business and existing customer support providing: End User Training on the SDM product suite in various styles Business Consultancy, Training and Support System Configuration Advice Problem Solving Support End User Documentation Update and Support   Role Responsibilities Provide a first class training and consultancy service to new and existing customers Delivery End User Training both on site and remotely Continuous Design and updating of SDM Product Documentation Provide support and advice to customers on all areas of the SDM product suite on system use and configuration Maintain high standards of service with customers and build strong relationships Demonstrate SDM Software to new and existing SDM Customers Provide problem solving capability when dealing with complex issues Contribute to the SDM Roadmap and software development process Key Skills & Experience Essential Self Motivated and demonstrate Excellent Written, Verbal Communication and interpersonal Skills Demonstrate a willingness to work as part of a team and also alone with minimal supervision Be prepared to work from home and be willing to work away from home Working knowledge of Microsoft Office Product Suite and SQL Excellent knowledge of the housing sector  Deliver memorable training sessions and demonstrations of SDM software solutions Work under pressure and deliver on training projects within timescales set Desirable Knowledge of Housing Software products Previous experience in a training and consultancy role Knowledge of Housing Software Financial Products and processes Qualifications Full Clean UK Driving License Salary & Benefits Salary Commensurate with Skills and previous experience  To apply please submit your CV and covering letter to: Scott Drever – Director of Customer Services scott@sdmhousing.co.uk

About Blaze Information Systems and Manifest Software Solutions Blaze Information Systems are the leading independent systems integration specialists in Housing. We provide our integration products and services to our Housing customers via our sister company Manifest Software Solutions. We are experts at finding the best ways to integrate systems. We use the latest tools including Microsoft Azure integration tools and our own Universal Adapter scripted integration toolkit. This combination of tools and skills allows us to seamlessly integrate Cloud based and on-premise applications. Our technology and experience allow us to integrate solutions from all the big Housing software suppliers, asset systems, finance applications, mobile platforms, scheduling solutions, contractor systems, document management software, self-service portals and much more. The recent inclusion of IoT connectors to the Universal Adapter means we can provide enterprise wide integration that can even monitor the condition of all our customer’s properties.    Job Summary You will join a small team of technical implementers that work closely with our customers to understand their integration needs. You will then use integration tools to design and implement robust, fully documented solutions. It doesn’t stop there; we continue to work closely with our customers helping support the integration and ensure the smooth running of the solutions. You will be part of a close-knit supportive team headed up by the Implementation Team Leader. You will also have direct access to the Technical Director who is responsible for all software development and Azure products. This ensures you always have access to the resources and support you need. You will be given the opportunity to learn new technologies used in the world of integration; exploring web services and other technologies that will help you deliver powerful, robust solutions. Our implementers collaborate throughout the day on projects and regular team calls ensure that, whilst having the convenience of working from home, you will feel the support of working as part of an office-based team.   Main Duties and Responsibilities To investigate and document the customer’s integration requirements To carry out technical investigations to allow you to design a robust integration solution Install and implement the Universal Adapter (and other Blaze products) Develop Universal Adapter scripts that meet the customer’s requirements Project manage the implementation process To keep customers, managers and directors regularly informed of progress To work closely with other members of Blaze To help with providing customer support To suggest improvements to Blaze products and services Take all reasonable precautions when working on customer systems; taking backups, virus scans, protecting data To develop your own skills and knowledge through research and learning To carry out any other duties that may be required from time to time appropriate to the post and grade    Key Skills and Experience You will have a friendly personality and enjoy helping people. This will be coupled with good technical skills and a good understanding of some of the IT systems used in Housing. You will be self-motivated enjoying the satisfaction of seeing solutions you helped design and implement successfully. You will most likely have worked in an IT support or implementation role in Housing. Your experience will include one or more of the following: Writing SQL queries Writing basic scripts in something like Python or similar Programming or customising systems Installing software Implementing Housing software solutions Business/systems analysis Project management IT support of Housing systems We also encourage enthusiastic people who want to learn new skills.

***PLEASE NOTE THIS ROLE IS HOME BASED*** ROLE OVERVIEW: Northgate Public Services (NPS) is one of the fastest growing public service businesses in the UK, and has significant overseas interests in Australia, New Zealand and Canada. We use strategy, innovation, information and technology to promote high-performing public services, management and governance in the UK. We are looking to recruit enthusiastic people to join our team, based in the UK. We would like to recruit high quality Consultants keen to learn and develop new skills and knowledge around the provision of Housing IT systems to the not for profit, social housing sector. We work together with our clients in trusted partnerships to deliver systems and services that seek to improve the skills and capabilities of employees, fully engage our clients and thereby add to public value MAIN RESPONSIBILITIES: Provide consultancy on NPS Housing system Implementations, specifically focusing on system configuration and build. Provide consultancy for existing NPS customers using our Social Housing Management Software Ensure all consultancy and training is delivered effectively and achieve positive customer feedback. Ensure customer satisfaction with the product and feedback any issues into the consultancy group and other internal groups. Maximise billable utilisation. Assist with product development, including attending user groups and creation of user guides. Develop customer and internal training courses and maintain solution design manuals. Progress and update knowledge in all aspects of Social Housing Management. A willingness to travel long distances & be available outside standard working hours including overnight stays in the UK. Please be aware that this role may require significant travel.  Qualifications ESSENTIAL SKILLS: Allocations, Rents and Repairs business expertise - ideally using our NPS Housing system Previous experience in a Consultancy environment. Experience creating, configuring and implementing NPS Housing system modules. Excellent communication skills, both written and verbal Working knowledge of project methodologies, from a consultancy viewpoint Experience of working with customers and/or external agencies Experience of delivering training and/or seminars Ability to problem solve in demanding circumstances Ability to work on own or part of a team Ability to work on multiple projects in parallel DESIRABLE SKILLS: Previous exposure to NPS Housing products or to Housing environments from working for or with Local Authority Housing, ALMO’s or Housing Associations. Working knowledge of Unix and/or SQL Additional information Employees of Northgate Public Services are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at an additional cost) 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days (during enrolment window). 4 x basic salary life assurance cover A Group Pension Plan with fantastic employer contributions A selection of tax efficient flexible benefits to suit your individual needs The role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.  Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

ROLE OVERVIEW: Please note this role is home based and will require travel UK wide We are seeking a candidate with strong knowledge of current Local Government / Housing and public sector issues as they relate to customer’s service provision, business and organisational needs. Additionally this person should have a sound background of experience with an integrated Housing solution. MAIN RESPONSIBILITIES: The candidate will be responsible for the provision of Housing pre-sales support ,with the following key responsibilities: Assist the sales and pre-sales team with the production of bid responses working with the product, development and portfolio teams as required to ensure that bid responses are accurate and professional. Be capable of configuring, building and demonstrating NPS Housing The ability to interpret demonstration scenarios received from customers in order to design product configurations for demonstration purposes Ability to demonstrate overview and detailed functionality of NPS Housing in support of new business and account management presentations Serve as a subject matter expert for product questions and queries that may arise internally or externally related to the products the role is responsible for during the sales process. Good all round understanding of associated Housing product offerings such as document management, asset management, mobile. Qualifications ESSENTIAL SKILLS: Hands on presales experience or proven capabilities for presentation techniques gained in the private sector with public sector customers or within public sector organisations. Good working knowledge of the Housing business arena Hands on experience of an integrated Housing solution. DESIRABLE SKILLS: Good knowledge and experience of the Local Authority budgeting process. Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Local Government / Housing marketplace would be advantageous. A full understanding of the Local Government/ Housing environment and its drivers Sound understanding of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in following up with prospects on post-demonstration Act as an ambassador for NPS capabilities both internally and externally PERSONAL SKILLS Self reliant but with strong team player capabilities Excellent presentation and communication skills, working with minimal direction but promoting an open flow of information so that all concerned are well informed; Excellent written skills particularly in the area of bid responses Effective relationship builder, developing working relationships with individuals within the business Organising time effectively, determining the right resources needed to effectively perform job assignments; Willingness to travel Full and valid UK/EC driving licence as there will be a need for travel in the role Additional information Employees of Northgate Public Services are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at an additional cost) 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days during enrolment period only. 4 x basic salary life assurance cover A Group Pension Plan with fantastic employer contributions A selection of tax efficient flexible benefits to suit your individual needs This role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work in the UK, documentary evidence will be required and must be presented during interview. All offers are subject to satisfactory vetting and reference checks. All roles as standard undertake a Disclosure Barring Service (DBS) check, some roles may require additional vetting such as NPPV/MOD. Northgate Public Services is an equal opportunities employer, welcoming applications from all communities

We offer a fast growing and exciting environment to work with leading field force scheduling technology that makes a real impact on service and productivity. Most of our customers are due to recommendation by partners or existing customers. Partners are consultants and suppliers of ERP/ CRM/ EAM/ SMS/ Housing Management/ Mobillity software solutions. These systems often include scheduling but FLS VISITOUR will be recommended when they have a larger or more complex requirement that would benefit from our dynamic appointment scheduling and route optimisation technology. These vendors, which include Microsoft, trust in FLS to be their expert and easy to work with partner that will enable a high quality solution that reflects well on their own reputation. It helps that our latest customer survey rating (by all live customers) is a huge 9.5 out of 10. So far, FLS have achieved this successfully through our leadership team but now we are hiring a dedicated Partner Manager who will pick up the mantle of nurturing these existing partnerships and developing more. Have you got what it takes to be FAST LEAN SMART?