15 jobs found

Purpose To deliver the Welcome and Moving service for all our customers to ensure a smooth moving experience, working collaboratively with the District teams and Customer Resolution Centre in areas of expertise while maintaining strong relationships with key partners internally and externally in line with CHP’s corporate objectives. Key relationships Reports to Welcome Manager District teams Performance Reporting Customer Resolution Centre Governance County Council Local Authority Voluntary groups Police Floating Support agencies Primary health care Customer group Internal   (eg) External (eg) Choice based lettings Accountabilities Advise and recommend reviews and updates to develop policy and procedure in area of specialism. Support operational teams regarding specialist policy and procedures and monitor implementation. Maximise the turnaround and usage of all properties in line with CHP’s corporate objectives, working...

Purpose Undertake effective planning work, coordination of teams, administrative duties and financial and statistical functions in support of all Operations teams providing excellent planned maintenance, responsive repairs, empty homes, compliance and grounds services. Liaise with colleagues to achieve excellent customer service, meet business objectives and provide an effective support service to all Operations team. Key relationships Reports to the Planner Supervisor Budget responsibility / expenditure authorisation Authorised expenditure limits in accordance with CHP’s standing orders and financial regulations. Accountabilities Co-ordinate resources across all trades teams, including contractors, to ensure that the right number of people with the right skills are in place to achieve business objectives. Effectively schedule all works, projects and inspections and organise materials, logistics, equipment and waste clearance to maximise the...

Key relationships Reports to the Head of Governance and Assurance and will work closely with all CHP teams. Accountabilities To support the Data Protection Officer with the coordination of the response to Subject Access Requests and any Data Breach investigations and ensure we have appropriate agreements in place with other organisations such as Data Sharing Agreements. Your line manager is the Head of Governance and Assurance/ Company Secretary. To also support the Governance & Assurance team on any tasks when and if required. Assist the Data Protection Officer with Subject Access Request requests and Data Breach/Data Protection administration. Assist the Data Protection Officer with the co-ordination and record keeping of Data Sharing Agreements with third parties, Data Privacy Impact Assessment and the updating of the Privacy Notice as required. Support the Data Protection Officer with the organising and management of the GDPR/Data Protection Project...

Purpose To support the Building Safety Team in the delivery of the building safety strategy by coordinating the team activities across all aspects of building safety, specifically the key landlord compliance areas fire, gas, electrical, lifts, asbestos and water hygiene safety. Champion the team connection with the customer, ensuring effective and efficient communication channels whereby customers find it easy and straight forward to raise building safety issues or questions, supporting the team in delivering a culture of immediate ownership and timely resolution. Key relationships Reporting to Building Safety Manager Budget responsibility / expenditure authorisation Authorise expenditure limits in accordance with CHP’s standing orders and financial regulations; Accountabilities Develop work procedures that support the Building Safety Manager in leading and effective and efficient team Support the team members in their delivery of an efficient...

Purpose To support the Marketing Communications function and team by recommending and implementing effective and efficient systems, standards, processes and practices to manage and measure high quality, timely and value for money digital communications content and channels that meet the needs of the business. Key relationships Reports to the Marketing Communications Manager. Accountabilities Contribute to the success of the Marketing Communications team and wider Communications department by embodying a culture of excellence and continuous improvement to ensure the business has the digital communications support it needs to achieve its corporate strategy and objectives Implement processes and practices so that the business’s digital communications opportunities and needs are identified, assessed, and actioned within agreed SLAs Ensure all digital communications are measured in a timely, meaningful, and cost-effective way; collecting, storing, sharing and...

Paying between £25k - £34k, this property management company is recruiting for a Service Charge Accountant on a permanent basis. The role offers both a hybrid and flexible working pattern, 24 days holiday, a benefits programme and a generous pension scheme. This company has a fantastic culture which is proven in the fact that the majority of their employees have committed to the company on a long-term basis. The Role The job's main purpose is to be responsible for reconciling a portfolio of Service Charge Year Ends in line with the RICS Service Charge Code of Practice and to enter the Annual Service Charge budget and ensure tenants are billed correctly in line with the terms of their lease. Key accountabilities: Provide Service Charge reports to the Property Managers in line with the Service Charge timetable and ahead of the annual budget being prepared Update the Database with the Service Charge Budget and ensure the charges are applied correctly to the tenant...

Do you have experience of working or volunteering in a customer focused environment? Do you want the opportunity to develop your career, whilst working for an award-winning, values-driven organisation?   We’re looking to recruit two people – one full time (35 hours per week) and one part time (20 hours per week) to join our busy team as a Work Planner. Our Property Services department is an integral part of the organisation, organising the design, installation, maintenance, servicing and repair work for our housing stock. Based in Bulwell currently, we are looking to recruit someone who has excellent customer service experience and work planning to join our busy team. You will provide a comprehensive service to internal and external customers. Whilst there is a comprehensive training programme, demonstrable experience of work planning for multiple operatives is essential for this position. You must also have basic ICT skills including Microsoft packages.   This is a...

Salary:  £21,168 - £24,500 per annum Location:  Bulwell Hours:  35 per week, full time and fixed term until 1 June 2023 Closing Date:  25th May 2022 The Vacancy Are you an exceptional organiser? Are you familiar with building terminology?   We might not be sending you up a ladder to paint houses or asking you to build a wall, but as our next Administrative Assistant for our Property Services team, having knowledge of the building trade will help you to provide an effective administration service.     We have two excellent fixed term opportunities to join our busy Property Services department.   Property Services is an integral part of the organisation, organising the design, installation, maintenance, servicing and repair work for our housing stock. Based in Bulwell, we’re looking for two Administrative Assistants who can hit the ground running, providing a comprehensive, efficient administration service to our...

Client Success Manager Office Location: Exeter Hybrid working environment Full Time, 39 hours per week over 5 days - Flexible working considered Salary up to £35,000.00 per annum depending on experience Benefits 25 days holiday + Bank Holidays Extra Day off on your birthday because growing older is something to celebrate! Opportunity to buy an additional 5 days holiday per annum Flexible working promoted and championed Private Healthcare and subsidised healthcare for family members  Death in service life assurance Employee Assistance Programme via Health Assured Contributory pension scheme Cycle to work scheme Free access to the onsite gym, pool table and tennis table Fresh fruit delivered daily to the office An energetic positive team and Company About the Role As Client Success Manager you have a passion for great customer service and your quest for continuous improvement will deliver excellent...

Paying between £25k - £30k, this property management company is recruiting for a Service Charge/Property Assistant Accountant on a permanent basis. The role offers both a hybrid and flexible working pattern, 24 days holiday, a benefits programme and a generous pension scheme. This company has a fantastic culture which is proven in the fact that the majority of their employees have committed to the company on a long-term basis. The Role The job's main purpose is to be responsible for reconciling a portfolio of Service Charge Year Ends in line with the RICS Service Charge Code of Practice and to enter the Annual Service Charge budget and ensure tenants are billed correctly in line with the terms of their lease. Key accountabilities: Provide Service Charge reports to the Property Managers in line with the Service Charge timetable and ahead of the annual budget being prepared Update the Database with the Service Charge Budget and ensure the charges are applied correctly...

Salary:  £21,627 - £25,400 per annum Location:  Nottinghamshire Hours:  35 per week, full time Closing Date:  Tuesday 17 May 2022 The Vacancy Do you have knowledge of current social housing issues and a Level 2 Chartered Institute Housing qualification or equivalent? Join NCHA as a Your Home Tenancy Changes Assistant!   Our team: ‘Your Home team’ is part of NCHA’s Homes and Wellbeing directorate and is responsible for the allocation of general needs, independent living for older persons and market rent properties. We provide support to our colleagues in Care and Support with sign ups, termination of tenancies and other general administration as required. Mutual exchanges, tenancy successions and changes to tenancy also come under the Your Home Team remit.   “It is a really exciting time to become involved with our Allocations function as we implement our new processes and develop the service to provide a service...

Paying between £25k - £30k, this property management company is recruiting for a Client Accountant on a permanent basis. The role offers both a hybrid and flexible working pattern, 24 days holiday, a benefits programme and a generous pension scheme. This company has a fantastic culture which is proven in the fact that the majority of their employees have committed to the company on a long-term basis. The Role The job's main purpose is to be responsible for ensuring the delivery of excellent client service to several different clients within a portfolio. Key accountabilities: Review and approval of the Assistant Client Accountant and Administrator work Training of Assistants and Administrators Completion of Profit and Loss reports and Balance Sheets Calculation and posting of accruals and prepayments Review and approval of Service Charge balance sheets Turnover Calculations Preparation and review of completion statements Preparation of provision for doubtful...

37 hours per week We are currently looking to recruit a Multi-Skilled Plasterer to effectively and efficiently undertake plastering maintenance within Valleys to Coast housing stock and other properties in a variety of disciplines working independently or as part of a team.  You will be responsible for ensuring that all activities you carry out to the highest standards of integrity and professionalism in accordance with existing legislation and the company’s policies and procedures.  The right candidate will have a NVQ level 2 in Plastering or substantial proven previous experience in plastering and desirably knowledge and understanding of the work undertaken by a Social Housing repairs services. This role will require you to be available and respond promptly to emergency call outs on a rota’d basis as and when required. You will also need a full driving licence, preferably with minimal or no endorsements. We are looking for someone who genuinely wants to make...

Paying up to £25K pro rate for a 6-month contract, this large Social Housing provider based in Greater Manchester are looking for an experienced Finance Officer to join their Treasury Team. Working in a hybrid pattern, with the offices based in East Manchester. This is a fixed-term contract so requires the applicant to be able to start on short notice. The Job Working with the Head of Treasury ensuring all requirements of the organisation's loan agreements are met. Assisting in the charging of security on assets and calculation of VAT returns. Main duties: Ensuring the cash flow information is kept up to date Assist in the preparation of the Group VAT returns on a monthly & quarterly basis Reconcile credit card statements Assist the team in collating the information required for  things such as : Security valuation and charging assets to loans Group asset & liability register Preparation of drawdown requests and loan rollovers, when directed to...