JRF JRHT York, UK
Feb 26, 2020Full time
This is an exciting opportunity to join the Tech and Change team as we expand the application support function with an additional Applications Support Analyst. You will be joining the team at an exciting time when we are making a significant investment in improving and modernising the technologies used across the organisation. The main purpose of this role will be the maintenance, update and continuous improvement of the organisation’s key IT business applications. Working with the existing Application Support Analyst you will make sure that the businesses requirements are being met by our current applications and that the vendors roadmap is aligned to the organisation’s future plans. You will also manage the testing of new or upgraded software making sure that suitable processes are in place and that they are followed by the rest of the team. Ideally you will have experience of working with at least some of the following housing management systems, finance and HR systems, 0365, SQL, Dynamics, Sharepoint, PowerBi. Reporting to the Service Delivery Manager and will work closely with the Service Desk Team Leader, Infrastructure Analyst and Technology Business Partners to help the team fulfil its purpose – “To enable people to fulfil their potential and realise the organisation’s outcomes through the secure and innovative use of technology” About you: You will have significant experience of supporting large business applications both on and off premise. You will be a team player who is adept at managing multiple deadlines and multiple stakeholders. You will have an understanding of release and change management and be able to deliver a new application from project requirements to fully tested release to the business. Your communication skills will be exemplary as will your ability to translate often complex concepts to a non-technical audience. If you are interested in working for an organisation that is trying to make a difference to those in poverty then we would love to hear from you.