16 Information Technology jobs

IT Service Desk Engineer (3rd Line Support) London Up to £45,000 per annum   We are currently looking for an IT Service Desk Engineer (3rd Line Support) for a client based in London. In order to be considered for this post, you must have the following: Experience with Desktop Operating Systems and software’s, including Windows 10 and VM Ware Ideally application support experience with a Housing Management system. This is a key role in the delivery of 3rd Line IT support, ensuring the delivery of an excellent service to our clients users in relation to IT Support.

Principle/ Senior Consultant Digital Transformation (EPM) London Permanent   We are currently looking to recruit a Principle/Senior Consultant Digital Transformation (EPM) for a client of ours based in London   For this role, you will need to be able to understand, define and implement an effective management reporting frameworks, drawing upon experience of good practice KPI/reporting frameworks from supporting other organisations   Support practice and business development activities including development of go to market tools and assets In order to considered for this post, you will require the following: Essential Min 2 years hands on experience delivering EPM solutions for clients Solid understanding of finance processes; this is to include R2R, FP&A, budgeting, planning, forecasting, KPIs, reporting and financial consolidation At least 2 years relevant experience in consulting or an in-house finance role Passion for delivering real business value through technology transformation projects Strong verbal and written communication skills Excellent attention to detail and well-developed interpersonal skills Be responsible and accountable for the delivery and good communication / risk management skills.   Desirably An accounting qualification, for example - CIMA/ACA/ACCA Experience of working in finance, particularly from a role in FP&A, Management Accounts and Commercial Finance Architecting the end to end planning cycles from strategic planning, through budget and forecast cycles Advising clients on good practice planning principles

Head of Technology - Midlands   A Global brand are seeking a new Head of Technology. The role is a critical role in the company, and you will be responsible for the delivery of business objectives as well as Technology strategy and performance and the creation and leadership of strong technical teams.   Key Responsibilities Ensure that teams are internally coherent and focussed on delivery of technical solutions that will result in growth Promote and support best practice through discipline led and other cross domain communities Set goals and objectives for engineering team members and conduct performance appraisals of direct reports team members Accountability for representing the tech pillar and for all technologies delivered within your domain Be an active ambassador for the organisation, especially to maintain and enhance their technical reputation   Key Experience   Passionate about all thing’s technology with an awareness of current IT trends and the ability to see the potential application of new technologies to drive the business value A strong track record of successful delivery of scalable web applications and iOS/Android platforms Strong experience across all aspects of technology including software delivery, Operations, UX and infrastructure and architecture The ability to independently lead, organize and deliver commitments on time and within budget. A track record of working in a fast-paced environment Experience of defining and managing the scope of projects The ability to effectively convey technical concepts, and the implications to non-technical colleagues Strong communication skills, both verbal and written for diverse audiences ranging from junior colleagues to senior stakeholders   If this could be of interest, please send your CV to Arun@coderedassociates.com

Job Summary The Business Analyst will be an integral part of the Finance function. Reporting directly to the Finance Director, you will be expected to play a leading role in all Financial Planning and forecasting activities. The role will also be focussed on providing analysis to support the decision making process through extensive engagement with operational teams throughout the business. This position sits within the Finance team based in the Newcastle Office. Therefore, involvement in the monthly accounting cycle and annual budgeting processes will also form part of the responsibilities of this role. Principal Responsibilities Operational Take ownership of all aspects of financial forecasting and planning  (This will include, but is not limited to, working closely with the Sales team to develop a detailed understanding of the pipeline and the financial implications of movements) Provide business and functions with analytical support, timely and relevant financial analysis related to the on-going business/functional results in order to support the decision-making process Take full responsibility for business analysis within certain business areas where the advice is given and decisions made will have a measurable impact on the profitability or effectiveness of the business’s operations Develop financial reports for forecasting, trending, results and variance analysis. This will involve extracting financial and non-financial data from various sources (accounts software and other systems).  Work with the Finance Director & Management Accountant to develop financial models and reports that enable clear and concise reporting of actual performance vs budget/forecast, with analysis of key variances as appropriate.  Document “As Is” business processes, work with the Finance team and the wider organisation to identify opportunities for improvement – including an assessment of the financial aspects of any recommended changes where appropriate. Support the monthly accounts production, quarterly forecasting and annual budgeting exercises Business partner with Project and Development teams to provide financial support, commercial governance and challenge where appropriate Participate in Financial Reviews of on-going projects with operational teams (Project and Account Management) to ensure timely billing and effective cash flow management in relation to projects Design and produce reporting to departmental and company management to support the decision-making process Exception reporting and investigation Act as a business partner to cost centre managers Provide ad hoc analysis and support to department and company management and support wider best practice initiatives Key Skills and Experience Essential Experience as an analyst or as a financial controller  Qualified accountant You are curious, eager to learn and strive for continuous improvement  You have an affinity for numbers and systems and have strong analytical skills  Experience in building automated reports and models Excellent financial and analytical skills Strong systems and advanced Microsoft Excel experience The ability to analyse, organise, summarise and articulate complex financial information for decision-makers  Able to prioritise workload and work under pressure  What we give back to you Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme To apply please submit your CV and covering letter. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business.

Lioness Recruitment take their specialist experience to find specialist careers. Fancy a new role as a Software Developer with an award-winning industry specialist? They’re looking to take your software engineering experience and team it with their ground-breaking software. As Software Developer you will be playing a pivotal role in ensuring the organisation deliver on their mission, building user centric, SaaS applications. As a highly skilled expert in your field you will also provide mentoring to other less experienced team members. Essential experience: Practical experience developing, testing and supporting web applications At least one programming languages such as Ruby, Python, Java, C#, JavaScript, SQL etc Some PHP development in a commercial environment Knowledge of web technologies including HTML5, CSS etc Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Lioness Recruitment take their specialist experience to find specialist careers. Fancy a new role as a Software Developer with an award-winning industry specialist? They’re looking to take your software engineering experience and team it with their ground-breaking software. As Software Developer you will be playing a pivotal role in ensuring the organisation deliver on their mission, building user centric, SaaS applications. Essential experience: Practical experience developing, testing and supporting web applications At least one programming languages such as Ruby, Python, Java, C#, JavaScript, SQL etc Some PHP development in a commercial environment Knowledge of web technologies including HTML5, CSS etc Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Corporate Programme Delivery Manager Hours: 35 hours per week (Monday to Friday), Permanent Salary: £41,172 + £3,800 per annum car allowance Additional Benefits Include: DC Pension Scheme with employer’s contributions up to 10%; 25 days annual leave which increases to 28 days after 4 years’ service; additional annual leave for significant life events (moving home / getting married) and paid time off for volunteering; flexi time and flexible / agile working options; payments of professional subscription fees and free onsite parking. Location: Chester – occasional travel to other offices and locations required   We are seeking a highly motivated Corporate Programme Delivery Manager for a position which plays a key role in ensuring the delivery of Muir Group’s transformation programme.  The successful candidate will be part of a passionate and dynamic Business Transformation and Technology Team, responsible for delivering transformational business change and on-going support of all ICT systems to the Association. You need to be a customer-focused individual, able to work with minimal supervision to deliver clear, consistent and innovative leadership to staff within the Corporate Programme Delivery Team.  The main responsibilities will include: Day-to-day management of the Portfolio Management Office (PMO) function that delivers effective change governance, decision making, resource management, reporting and assurance to deliver Corporate Plan objectives. Day-to-day management of business transformation programmes and projects. Management of the implementation of Muir Group’s Programme and Project Delivery Framework and Methodology; including governance, commissioning, business case development, benefits realisation plans, controls and assurance. Management of a dedicated team of Business Systems Analysts and Project Managers responsible for delivering the Association’s Transformational Business Objectives. Muir have recently invested in a Business Transformation programme, centred around core business systems. This includes a new Housing Management System (Civica Cx), a new Asset Management System (Civica Keystone) and a corporate Document Management System (Docuware). The successful candidate will play a leading role in the continued development of these systems within Muir and the realisation of their key benefits to the business. If you want to make a positive difference, you can apply online by visiting www.muir.org.uk /current-vacancies. Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005) or email info@muir.org.uk   In support of your application please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of our short-listing process.   Closing date:           9.00am Monday 16th September 2019 Interviews:              Thursday 10th October and Friday 11th October 2019   Making diversity part of our culture

We are a value-orientated Housing Association working together to create communities where people want to live.  We manage circa 5,500 homes over a wide geographical area and our residents include families, older people and those in need of special care and support .     Systems Manager Hours: 35 hours per week (Monday to Friday), Permanent Salary: £46,513 plus £3,800 per annum car allowance Additional Benefits Include: DC Pension Scheme with employer’s contributions up to 10%; 25 days annual leave which increases to 28 days after 4 years’ service; additional annual leave for significant life events (moving home / getting married) and paid time off for volunteering; flexi time and flexible / agile working options; payments of professional subscription fees and free onsite parking. Location: Chester – occasional travel to other offices and locations required   We are seeking a highly motivated Systems Manager for a position which plays a key role in ensuring the Association’s ICT assets and resources deliver the expected efficiencies and benefits from Muir Group’s investment in ICT.  The successful candidate will be part of a passionate and dynamic Business Transformation and Technology Team, responsible for delivering transformational business change and on-going support of all ICT business systems to the Association.   You need to be a customer-focused individual, able to work with minimal supervision to deliver clear, consistent and innovative leadership to staff within the Systems Team.  The main responsibilities will include: Working in partnership with the Business Transformation Manager and Technical Manager in the delivery of business systems to meet Muir Group strategic objectives and corporate business plan Project management of business systems projects from inception to completion, including responsibility for managing the system testing of all business system upgrades Managing Muir Group’s provision of ICT business systems support to staff and customers to meet performance targets as expressed in the ICT Service Level Agreement Working with staff and teams across the Association to ensure the benefits from new technologies, systems and business processes are fully realised Providing high-quality advice and guidance to Muir Group customers, contractors and stakeholders to ensure maximum benefit is gained from the investment in business systems Muir have recently invested in a Business Transformation programme, centred around core business systems. This includes a new Housing Management System (Civica Cx), a new Asset Management System (Civica Keystone) and a corporate Document Management System (Docuware). The successful candidate will play a leading role in the continued development of these systems within Muir and the realisation of their key benefits to the business. If you want to make a positive difference, you can apply online by visiting www.muir.org.uk /current-vacancies. Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005) or email info@muir.org.uk   In support of your application please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of our short-listing process.   Closing date:           9.00am Monday 16th September 2019 Interviews:              Tuesday 8th October and Wednesday 9th October 2019   Making diversity part of our culture

Newcastle/Home-based Permanent/Full-time  Job Summary Reporting to the Services Delivery Manager, you will play a significant role in delivering implementation and business consultancy services, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner. The role of the Service Delivery Consultant is wide ranging, challenging and rewarding. You will be working within the Service Delivery Team on all stages of new business and existing customer projects and support, providing: Business analysis, requirements gathering, process mapping and solution design Systems implementation and migration Consultancy services, training and support Bespoke system configuration using Orchard’s BPM Toolkit Principal Responsibilities Provide expert implementation and business consultancy services and training for Orchard’s solutions, both on and off site, in accordance with project documentation, implementation guidelines and quality standards Provide support and advice to customers on the use and configuration of Orchard’s solutions on an ad-hoc basis, providing clear and effective resolutions Take ownership of tasks assigned, striving to deliver the best possible service Demonstrate Orchard’s solutions to prospective and existing customers, proposing recommendations to meet their business requirements Produce and maintain internal and customer facing documentation to a high standard, including solution designs, project documentation, user and configuration guides and technical specifications Follow project plans as agreed with customers, project managers and the Project Management Office (PMO), escalating any issues affecting project delivery Contribute to the product development roadmap and strategy, helping to identify product gaps, suggesting enhancements and new solutions in line with sector and legislation changes Communicate effectively with customers in a timely manner, providing documentation, updates and timescales for service delivery Work with the Head of Service Delivery to identify new and innovative ways to deliver existing and new services Key Skills and Experience Essential Excellent knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations Positive, proactive and self-motivated with excellent interpersonal, communication and organisational skills Capable of working as part of a team or alone with minimal supervision Flexible attitude with excellent time management skills, willing to work away from home and outside of core hours A quick learner who proactively looks to develop own knowledge Capable of delivering messages clearly and concisely, in line with the audiences expectations and knowledge Capable of delivering effective meetings and workshops, documenting them appropriately Capable of demonstrating software solutions, effectively presenting themselves, the company and the product Excellent computer skills with a good working knowledge of office based products Capable of building and maintaining good collaborative working relationships with key stakeholders Capable of working under pressure to achieve deadlines, manage expectations and change control Desirable Knowledge and demonstrable experience of Orchard’s software solutions, including Orchard’s BPM Toolkit Knowledge and demonstrable experience of configuring database driven web based solutions Knowledge of HTML, XML, Web Services and SQL Previous experience in a consultancy role with strong commercial awareness Good working knowledge of PRINCE2 or similar Project Management Methodology Good working knowledge of the ITIL Service Management Framework Qualifications Essential Full UK Driving License Desirable Business Analysis, Requirements Gathering, Modelling Business Processes or similar certifications Querying Data with Transact-SQL or similar certification PRINCE2 Foundation or Practitioner What we give back to you Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business .

About Esuasive Esuasive works with housing associations and local authorities, delivering housing management solutions based on Microsoft Dynamics 365 and leading with our own IP, Dynamics 365 for Housing , an integrated Housing Management / CRM solution which puts the customer at the centre. We are independent, and growing, with multiple projects running through to the end of this year and a pipeline taking us well into 2020. Our approach combines traditional project governance with agile delivery and a ‘can do’ attitude, and we place high value on our consultants’ ability to engage with customers and respond intelligently to their needs. The role Reporting to one of our project managers, you will play a significant role in ensuring the successful delivery of solutions to our customers. You will be involved all the way through the project life cycle, and typically will be the main point of contact with the customer. What you’ll be responsible for Pre-project activities – working with customers to help define scope and phasing and agree achievable timelines Facilitating requirements workshops, documenting outputs and gaining stakeholder buy-in to the functional design Encouraging best practice housing management processes Documenting system interfaces; working with our partners and other third-party software providers to ensure seamless integration Supporting build-stage activities – system configuration, data cleansing and data migration, user testing, etc. Developing training videos and running user training sessions Managing post go live support; helping customers transition smoothly to BAU. What we’re looking for Broad knowledge of housing management processes and systems An engaging personality, with very strong oral and written communication skills Good organisation skills and an ability to multi-task A patient, facilitative approach to working with customers’ in-house teams Flexibility, with the confidence to self-prioritise to meet competing customer demands Any experience of working with Microsoft Dynamics / CRM will be an advantage but is not essential. This is not a routine, office-based, 9-5 role. You will mostly be working on customer site, out of a co-working centre, or from home. That means catching up with colleagues on Teams will sometimes need to be an early morning or early evening activity. And because we have customers located all over the UK, travel (on expenses) is part of the job, so you must hold a full UK driving licence. What we offer A competitive salary commensurate with your skills and experience, performance-related bonus, pension, flexible healthcare benefits Flex-holiday – trade holidays days up or down Team learning days and social events Varied and challenging assignments A flat structure in which progression and pay is linked to personal contribution. To apply, please forward your cv with a covering email to hr@esuasive.co.uk

Project Manager – Software Implementation (Housing Management Software) Home based with UK travel to UK Customer sites Summary Working as part of a high performing and collaborative software delivery team within the Civica Housing Team, the team of talented Project Managers ensure every project is delivered on time, within budget and scope. With responsibility for a variety of projects from smaller scale, (sometimes concurrent), to large scale projects, you will be a customer facing Project Manager who is self-managing and proactive in all aspects of software delivery.  About Civica Civica’s Housing Management solution connects Employees and Customers to deliver better and responsive services across Social Housing.  It’s a market leading solution that continue to grow it’s market share.  The Housing Team are part of the Civica Group that provides an extensive range of specialist software applications for Central and Local UK Government and Commercial organisations to improve and automate daily tasks, streamlining essential business activities, raising standards and saving money. Make your future part of ours Our exceptional team and culture sets us apart. We take great pride in our people – supporting and celebrating the talents, qualities and vital contributions of everyone in the global team.  1 in every 4 vacancies are filled via internal promotion. Gold (standard) ‘Investors in People’ Top 25 - Glassdoor 2019 Employees' Choice Best Place to Work About You As a member of the Project Management Team you will be an excellent communicator and enjoy solving software support challenges. Your commitment to producing high-quality work and attention to detail means that you flourish working both individually and as part of a team. Essential   Skills: 3+ years commercial experience Project Managing software implementations, supported by appropriate formal PM qualification Social Housing sector experience (directly or indirectly through Solutions provider) Experience delivering multiple projects concurrently Able to demonstrate the ability to work proactively as a PM as well as work independently owning all aspects of the project delivery including project governance and project finance Issue Management At Civica we recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status. We are committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers.

Housing Implementation Consultant - Home based + UK travel Summary ***Housing Management Software knowledge - essential*** Working as part of a high performing and collaborative software delivery team within Civica Housing the Implementation Consultants work closely with customers effectively demonstrating the Civica HMS solution and supporting each customer with defining, building and configuring the solution to meet each customers business needs. This is achieved via onsite consultancy, workshops and remote support.  Also: Take ownership of each implementation during implementation, post live and on an ad hoc basis Provide onsite and remote consultancy to customers Produce and maintain documentation About Civica Civica delivers a wide range of specialist software solutions to Local Government Customers across the UK.  We have grown year on year for the last 16 years.  Our Housing Solution is a market leader and continues to grow its market share. Make your future part of ours Our exceptional team and culture sets us apart. We take great pride in our people – supporting and celebrating the talents, qualities and vital contributions of everyone in the global team.  1 in every 4 vacancies are filled via internal promotion. Gold (standard) ‘Investors in People’ Top 25 - Glassdoor 2019 Employees' Choice Best Place to Work About You As a member of the Service Delivery Team you will be an excellent communicator and enjoy solving software implementation challenges. Your commitment to producing high-quality work and attention to detail means that you flourish working both individually and as part of a team. Essential Skills: 3+ years HMS (Housing Management Systems) experience coupled with strong Social Housing knowledge Strong knowledge of Repairs module beneficial Demonstrable customer facing skills Able to lead requirements gathering and build workshops Basic knowledge of SQL and databases Full UK driving license At Civica we recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status. We are committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers.

We are looking for a very strong person to come on board and provide a technical team leader/project manager role leading to IT Manager, depending on skills, desire and ambition.  We are a digital data management solutions company, simplifying digital identity management for local authorities and housing associations as well as the private housing sector. We have two key product streams: The Property Log Book is about capturing, storing and managing all information about a property. It is used by local authorities and social landlords and new home developers.  The PLB can also be used as an identity attribute.  Once created the PLB stays with the property.  The Digital Log Book is a personal data store that lets a person store, manage and share their information in a secure and structured way and is used for establishing the digital identity of a citizen.  Our Role  This role will be instrumental in further developing these products to better meet the demands of the digital identity sector and the housing sector.  We are looking for a person who will contribute towards the technical growth of the business, will have input into the adoption of relevant technologies, autonomy to make technical decisions and enjoy inputting into the business.  Communication skills will be important as you will need to work across the public and private sectors working with a diverse range of people.  Due to the nature of this role you will have the opportunity to work with people at a variety of levels so ability to present and communicate with ease will be useful. We do need someone who has experience of the full development cycle, from inception to deployment, working to timescales and budgets and providing technical leadership.  We would expect you to enjoy keen challenges and demonstrate past achievements in challenging projects.  You will have the opportunity to work across the business utilising a variety of skills with the ability to deal with complex issues.  We are working on two unique projects, one related to housing across England & Wales and the other relates to the use of digital identity within the public sector.  Each project crosses over as we use housing data as an attribute towards identity. Our Technical Environment Java development Java 1.8, Spring 4+, Boot, Security, JPA/Hibernate, MVC. REST Good working knowledge of security standards and technologies - SAML, OAuth, PKI HTML5, CSS2+ (LESS), Javascript (esp. JQuery) SQL Databases - MySQL Project reporting, documentation and issue tracking - Git, Jira, Confluence

Berneslai Homes is a very successful (not to mention award winning) housing provider, managing homes on behalf of Barnsley Metropolitan Borough Council. Our vision is “A fresh approach to people, homes and communities”. Providing quality housing for our tenants is important for the health and well-being of our local community, as well as increasing the economic growth in our area.   The Role Right now, we’re looking for a Technical Support Officer to provide a customer focused support service to internal and, occasionally, external customers across Berneslai Homes. You will be expected to produce and deliver end user training and support staff in the use of all aspects of mobile technology working within a busy environment. It’s an exciting time to join the team as we will be making significant changes to the technology we use and you’ll be able to help shape and deliver the project. About You We are looking for an enthusiastic and highly self-motivated person who has previous experience working within an ICT environment. The ability to communicate effectively with staff at all levels is essential, as is a good level of computer literacy. You must have 4 GCSE’s (A-C) and NVQ Level 3 or other relevant qualification. You must also demonstrate a positive attitude and the ability to identify solutions and opportunities in an ever progressing technical environment. You must also have a flexible approach to team working. Benefits In return, we are committed to being a good employer, offering a wide range of employee benefits including flexible working packages, an excellent pension scheme, discounted gym membership, walking groups, healthcare cash plans, health and wellbeing checks to name but a few.

Berneslai Homes is a very successful (not to mention award winning) housing provider, managing homes on behalf of Barnsley Metropolitan Borough Council. Our vision is “A fresh approach to people, homes and communities”. Providing quality housing for our tenants is important for the health and well-being of our local community, as well as increasing the economic growth in our area. The Role A new and exciting opportunity has been created to help us deliver customer focused IT services for the organisation. You’ll be responsible for the day-to-day supervision of staff that support software applications for Berneslai Homes. You’ll support, coach and develop the team so we can provide a robust and resilient service to our, predominately, internal customers.   There is more to do than just the supervisory side of the role – as you’ll also be expected to help administer our current IT systems too. Knowledge of specific systems isn’t vital as we are recruiting for attitude but experience of providing support in an IT environment is important. The organisation is changing and you’ll be involved in plenty of project work.   This is a great opportunity to assist the Performance and Information Manager in the development and delivery of a customer focused IT service to internal customers and service users. About You We are looking for an enthusiastic and highly motivated person who has previous experience administrating and supporting IT Systems. You should have a degree or equivalent level qualification or have an equivalent level of knowledge gained through work experience.   We are recruiting for attitude so it’s important that you are an inspirational leader that leads by example to create a positive working environment that instils confidence and earns respect of staff and colleagues alike. You’ll have high professional standards, be organised and able to work on your own initiative, managing a heavy and challenging workload.   We are also looking for someone who can evidence their ability to contribute to the continual improvement of IT systems and processes. Benefits In return, we are committed to being a good employer, offering a wide range of employee benefits including flexible working packages, an excellent pension scheme, discounted gym membership, walking groups, healthcare cash plans, health and wellbeing checks to name but a few.

Northgate Public Services (NPS) is one of the fastest growing public service businesses in the UK, and has significant overseas interests in Australia, New Zealand and Canada. We use strategy, innovation, information and technology to promote high-performing public services, management and governance in the UK. We are looking to recruit enthusiastic people to join our team, based in the UK. We would like to recruit high quality Consultants keen to learn and develop new skills and knowledge around the provision of Housing IT systems to the not for profit, social housing sector. We work together with our clients in trusted partnerships to deliver systems and services that seek to improve the skills and capabilities of employees, fully engage our clients and thereby add to public value MAIN RESPONSIBILITIES: Provide consultancy and training on NPS Housing System Implementations. Provide consultancy and training for existing NPS customers using our Social Housing Management Software Ensure all consultancy and training is delivered effectively and achieve positive customer feedback. Ensure customer satisfaction with the product and feedback any issues into the consultancy group and other internal groups. Maximise billable utilisation. Assist with product development, including attending user groups and creation of user guides. Develop customer and internal training courses and maintain product training manuals. Progress and update knowledge in all aspects of Social Housing Management. A willingness to travel long distances & be available outside standard working hours including overnight stays in the UK. A willingness to work outside the UK (Canada, Australasia) for agreed periods. Although to be clear, this is a UK based role. Qualifications ESSENTIAL SKILLS: Repairs/Contractors/ Planned Maintenance business expertise - preferably using the NPS Housing system Previous experience in a Consultancy environment. Excellent communication skills, both written and verbal Working knowledge of project methodologies, from a consultancy viewpoint Experience of working with customers and/or external agencies Experience of delivering training and/or seminars Ability to problem solve in demanding circumstances Ability to work on own or part of a team Ability to work on multiple projects in parallel DESIRABLE SKILLS: Previous exposure to NPS Housing products or to Housing environments from working for or with Local Authority Housing, ALMO’s or Housing Associations. Working knowledge of Unix and/or SQL Employees of Northgate Public Services are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at an additional cost) 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days (during enrolment window). 4 x basic salary life assurance cover A Group Pension Plan with fantastic employer contributions A selection of tax efficient flexible benefits to suit your individual needs The role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.  Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.