32 Information Technology jobs

Lioness Recruitment – careers handled with care. A large public sector organisation are looking for a specialist Civica Keystone / Keyfax Consultant to assist them with an important piece of upgrade work.   You will need to be an application specialist of Keystone or Keyfax (ideally both!) as your expertise is required to upgrade and re-platform these applications for the business.   Essential experience: Experience working with Civica Keystone or Keyfax (ideally both!) from an application / system support perspective Experience of upgrade work involving these applications Previous experience re-platforming these applications to cloud-based solutions would be highly advantageous for this role Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help. Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all...

Lioness Recruitment are specialists in helping you find a role that will make you happy too. A large scale organisation in Merseyside are looking for an expert Office 365 Lead to implement and drive the adoption of Office 365 for the organisation.  Your daily responsibilities will include the migration, implementation, deployment and build of ongoing best standard practices for Office 365 for the business. You will also be required to provide some 3rd line support and training. This role is a standalone position, and although you must have the ability to liaise with C-level business stakeholders, you will not have any direct line management responsibility. Essential experience: • Experience in migrating on-premise platforms (including telephony, SharePoint, Power BI etc) to Office 365 within high-profile, large scale environments • Demonstrable expert knowledge of the full Office 365 package including MS Teams, SharePoint, Yammer, Planner, Workflow etc •...

Lioness Recruitment are specialists in helping you find a role that will make you happy too. Fancy a new consultancy role as a Reporting Specialist with an established public sector organisation? They’re looking for somebody with (Civica) Abritas Housing Needs software experience to support with data extraction on an important project.   The main responsibility for this role is to export application & CRM data from the system via reports in a clear, concise manner quickly and efficiently for this data to be used in other areas of the project.   Essential experience: Experience working with (Civica) Abritas Housing Needs software Experience specifically of data extraction via reporting Experience of BI tools such as SSRS, Power BI, Tableau Ability to provide guidance on reporting best practices for future would be highly advantageous for this role Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help. Lioness...

We currently have an exciting opportunity for a dynamic, self-driven, Service Desk Technician to join our successful Technology and Innovation team here at Tai Tarian. Delivering a 'Front of House' service, you will manage all service requests to ensure the organisation maximise the value of its technology. To be successful in the role, you will need to be customer focused with a drive for continuous improvement. If this sounds like you, please read on. Within your role as our Service Desk Technician you will: Provide 1st and 2nd line support for incidents, service requests, and requests for change for hardware, peripherals, operating systems and applications with an emphasis on resolving requests at first point of contact. Ensure all requests are recorded and routed appropriately within the service desk system. Actively engage and support customers to establish a strong relationship built on best practice through regular communication, understanding requirements,...

Business Systems Analyst £35,000-£40,000 Wales You will be providing support, advice and training to system users and developing and maintaining systems in line with changing operational and strategic requirements. This will predominantly involve support and development of the organisations Housing Management System and their Scheduler System. You must have the following experience: Housing Management systems  such as Aareon QL, Capita OPENHousing, Castleton Housing, Civica Cx Housing, MIS ActiveH, NPS/Northgate Housing, Omniledger, Orchard Housing Experience of Scheduler System’s Business Objects (reporting) or similar reporting toolset A good understanding of SQL Microsoft products including Office 365 Experience of reviewing / improving business processes   Code Red Associates (CRA) provides quality IT and business professionals to the Social Housing, NPO, Local Government & Technology sector across the UK. We deliver the highest levels of...

We deliver Housing Management and Digital Solutions helping social housing providers transform their business processes, reduce costs and improve customer service.  We are part of Aareon AG, the leading European provider of systems and consulting services for the property industry.    In the UK, we are over 120-employees with offices in Coventry, Southampton and Swansea. Due to UK growth, and investment from Aareon Group in our digital products and services, we have a vacancy in the Digital team for a Product Marketing Manager. We have an established and experienced team and there are great opportunities for you to progress your career. If you are searching for an opportunity where you can drive digital products and services revenue, add real value to our customers and help deliver great service then we’d like to hear from you. Overview   We are currently searching for a new team member to join our Support Team in providing analytical and dedicated support on our bespoke...

We deliver Housing Management and Digital Solutions helping social housing providers transform their business processes, reduce costs and improve customer service.  We are part of Aareon AG, the leading European provider of systems and consulting services for the property industry.    In the UK, we are over 120-employees with offices in Coventry, Southampton and Swansea. Due to UK growth, and investment from Aareon Group in our digital products and services, we have a vacancy in the Sales Team for a Partner Manager. We have an established and experienced team and there are great opportunities for you to progress your career. If you are searching for an opportunity where you can drive digital products and services revenue, add real value to our customers and help deliver great service then we’d like to hear from you. Overview We are searching for an exceptional individual who can join our Sales and Consulting Team. Reporting to the Head of Sales, you will be responsible for...

Lioness Recruitment – Careers Handled with Care. A forward-thinking software house are going through a period of growth and are looking to add a full stack Software Developer to join their development team. They’re looking for somebody with a solid C# development background to develop and support their web applications. Your responsibilities in this key role will include developing, maintaining and supporting applications and web services. You will also be involved in testing software and mobile applications. Essential experience: Proven software development in a commercial environment Practical experience developing, testing and supporting web applications C# with ASP.NET in Visual Studio Knowledge of web technologies including HTML5, CSS, jQuery, JavaScript etc Excellent knowledge of SQL Server and SQL queries GIT Source Control (or similar) Strong understanding of software architecture principles Ready to take the first step to your next step? Ready to be...

We deliver Housing Management and Digital Solutions to social housing providers, helping them to support their tenants and improve customer satisfaction by reducing costs and making business processes more efficient. Our sole focus on UK Social Housing, for over 50 years means we understand the challenges our customers face. Our experience and expertise enables us to work with our customers to create a comprehensive transformation plan and by approaching the project together we are able to deliver the solutions that enable them to meet their organisations objectives. We put our customers tenants at the heart of everything we do. In the UK, we are over 120-employees with offices in Coventry, Southampton and Swansea. Due to UK growth, and investment from Aareon Group in our digital products and services, we have a vacancy in the Digital team for a Solution Manager. We have an established and experienced team and there are great opportunities for you to progress your career. If you...

We are recruiting a skilled and experienced ICT Manager.  We are looking for someone who will manage our ICT team and provide informed direction on ICT systems and services.  You will be a key member of our Management Team, working at an operational level with other managers from across the business and at a strategic level supporting the Leadership Team and Board to drive forward Partick Housing Association’s vision, values and business strategy. We believe that great people make a difference to our business.  You will have excellent communication, interpersonal and professional skills and be a team player with a positive attitude.  You will also have proven experience of ICT systems and services, ideally in a housing-related environment. At Partick Housing Association, we are committed to service excellence and continuous improvement.  We work hard with our partners and stakeholders to be a dynamic and innovative organisation, always looking for new ways to meet local housing...

2nd Line Analyst £32,00-£35,000 West London My client is looking for a 2nd Line Analyst who will provide end user 2nd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI’s and to be an active escalation point for 1st line engineers You will also have experience with: With the Service Desk Manager and the ICT Infrastructure Team, ensure the delivery of day to day ICT support to the organisation’s users Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems Excellent troubleshooting skills and delivering high levels of customer service. Strong knowledge of Microsoft Windows 10 Strong knowledge of Office365 Good knowledge of Microsoft Windows server 2012 Active Directory Good knowledge of Citrix Xendesktop Knowledge of Pull printing , (Xerox, Ricoh) Knowledge of Exchange Online/Exchange 365 Supporting and...

3rd Line Support Analyst £40,000 West London We're working in partnership with a client who're looking for an experienced Technical Support Analyst to join their expanding team. This main focus of the role will be to support the existing service desk team of engineers, providing 3rd line technical support for everyday business user issues as well as supporting various business applications, networks, servers, hardware & telephony. You will be the escalation point for more serious technical issues so will be providing hands-on user support as well as back-end investigation and troubleshooting. You must have extensive experience with; Office365 & MS Exchange Online Windows Server TCP, DNS & DCHP experience ITIL certification, or experience working in an ITIL environment MCSE certification or higher Citrix Xendesktop Code Red Associates (CRA) provides quality IT and business professionals to the Social Housing, NPO, Local Government...

Want to use your data and analysis skills to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to ordinary people as well as care for the elderly and support for those who face homelessness. To achieve this we need people who share our passion for positive relationships, protecting our customers and promoting Riverside. As our Income Analyst, you will play a key role in improving our rental income processes, ensuring that Riverside can continue investing to help us transform lives and revitalise neighbourhoods. The difference you’ll make In this role, you will work with business SMEs to identify value-driving data use cases to improve business performance in the area of rental income. Part of your role will be to validate these use cases, calculating potential returns on investment, and use this to drive a prioritisation process. You will then execute analysis to deliver the...

Field engineer £33,000 East Midlands   My client is looking for a Field Engineer who will provide users a local service through 2nd  line support in order to solve business related network, computer and telephony problems and to work together with the Service Desk to carry out support, Incident/Problem/Change handling and to undertake any tasks given. You will also have experience with: Provide onsite support for all non-recurring Incidents to minimise down time and help achieve the most efficient use of the technology available. Monitor Problems occurring within the departments in order to identify key trends or patterns and either respond to or refer these issues as appropriate Liaise with 1st and 3rd line for support and information Full clean driving licence Prepared to travel to other customer sites within London if required Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems...

Field engineer £35,000 North London My client is looking for a Field Engineer who will provide users a local service through 2nd  line support in order to solve business related network, computer and telephony problems and to work together with the Service Desk to carry out support, Incident/Problem/Change handling and to undertake any tasks given. You will also have experience with: Provide onsite support for all non-recurring Incidents to minimise down time and help achieve the most efficient use of the technology available. Monitor Problems occurring within the departments in order to identify key trends or patterns and either respond to or refer these issues as appropriate Liaise with 1st and 3rd line for support and information Full clean driving licence Prepared to travel to other customer sites within London if required Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems Excellent...

Lioness Recruitment are specialists in helping you find a role that will make you happy too. Feel like a new challenge and expanding your housing systems skill set working for a renowned social housing organisation? They’re looking for somebody with proven housing systems support experience to join their expanding London based team. As a Systems Support Analyst, your main responsibilities will be to improve and support the business applications of the organisation. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. You will also provide 2nd line application support and liaise with third party suppliers. Essential experience: Experience with Social Housing Management systems such as NPS/Northgate Housing, Orchard Housing, Aareon QL, Civica Cx/Universal Housing, Capita OPENHousing, Castleton Housing or MIS ActiveH etc Working within a Social Housing IT...

Lioness Recruitment are specialists in helping you find a role that will make you happy too. A highly respected public sector organisation are looking for an experienced Business Analyst to assist with strategic planning and development of their Business Transformation programme. This is a 12 months fixed term salaried role. You will take ownership of the organisation’s digital products and will play a crucial role in their development as well as providing service enhancements. Other responsibilities will include the analysis of business processes to create efficiencies, requirements gathering, process mapping and stakeholder management. Essential Skills: A successful commercial track record in a Business Analysis capacity - including the translation of user requirements into technical documentation & defining and mapping business processes (As-Is & To-Be), including process re-engineering and data flows. Customer journey mapping Relationship and change...

Service Delivery Manager West London £55,000 We're working in partnership with a client who're looking for an experienced Service Delivery Manager to join their team. You will be responsible for ensuring processes are fit for purpose and implementing new processes in order to achieve continual improvement. You'll be representing the technology team at stakeholder level and be the point of contact for complex support issues acting as an escalation point when required. You must have; Experience working in an ITIL Process Owner role Be a ITILv3 Practitioner or above Experience successfully implementing new ITIL processes For more information, contact Maxine on 0115 9452828 or email Maxine@coderedassociates.com

Service Design & Transition Manager West London £55,000 We're working in partnership with a client who're looking for an experienced Service Design & Transition Manager to join their team. You will be leading, planning & coordinating the service transition activities across all functions, projects, supplies & service teams. You'll have Process Owner responsibility for ensuring that service design & service transition processes are developed, implemented and monitored whilst taking ownership of complex support issues where required. You must have; Significant experience working in a similar Service Deck and or Service Transition role Be ITILv3 Practitioner of above Experience implementing structure over an environment of high ambiguity and complexity Experience delivering process improvements For more information, call Maxine on 0115 945 2828 or email Maxine@coderedassociates.com

ServiceNow Developer £55,000 - £60,000 London My client is looking for a ServiceNow Developer who is a highly experienced technical resource that possesses advanced administration capability and is able to design, build, and customize ServiceNow applications and services. You will also have experience with: Developing workflow customizations and supporting the Service transformation teams. Work closely with business stakeholders and the Technology teams, to prepare and run workshops to understand business requirements, designing a solution, build request items and tasks using workflows within ServiceNow that meets the business requirements whilst utilising as much out-of-the-box functionality as possible Technical knowledge to use Javascripts, web service and scripting tools, in-depth knowledge of ServiceNow functionality to create scripts to automate tasks. Technical skills to debug issues with additional features like debugging ON....