12 Information Technology jobs

As Hampshire’s largest provider of affordable homes, with around 850 staff across our sites, it’s critical to our business that we have a fully functional, efficient and cost-effective IT support service to all users (including our customers). We’re looking for an experienced support technician to join our IT team in Portsmouth.  This is a full time, permanent position working 37 hours per week. Whilst you’ll be based out of our Portsmouth office, you’ll be expected to work from and provide support to our Basingstoke office also when needed.     You’ll deliver an efficient, effective and customer focused IT support service to all IT users across the business. You’ll support the business systems and infrastructure teams to ensure that our IT systems are always available. The role will be varied and will include a range of tasks, such as:   Responding to and resolving service desk calls within service level agreements (SLA’s) – liaising with IT colleagues and 3rd party when needed Diagnosing and logging faults to help maintain our IT network and systems Assist with admin and user support for our mobile and fixed devices Access for new employees, leavers and other changes where appropriate Making sure all IT equipment (including desktops, printers, mobiles etc) are maintained and replaced appropriately   We’re looking for someone who has demonstrable hands-on experience in a similar role within a structured IT department. You’ll be knowledgeable in supporting a variety of device types. Including PC’s, laptops, routers, hubs, printers and smartphones, with experience of working via a service desk. You’ll bring strong skills in troubleshooting (hardware & software) and be a fluent & effective communicator. Previous experience supporting users within a Citrix based environment is desirable. A driving licence with access to a car isn’t essential, as long as you’re happy to use public transport to travel between our sites when necessary.   Interviews will be held on 3 & 4 July.   If you have any questions or if you need additional support, please get in touch with us on 02392 896758 or email HRrecruitment@vividhomes.co.uk .  We’ll be happy to help.

The Role We are looking for a Business Performance Project Manager to join our exciting Information Services department. This is a busy and varied role which oversees multiple activities at any one given time. The projects are varied from IT to Housing best practice projects. However all projects contribute to the delivery of our new corporate plan. You will need possess significant experience of the processes required to deliver multiple projects and the skills and abilities to execute these processes. You will have full input through the project life cycle from the creation of the Business Case all the way to Post project review. The Person We are looking for someone who will thrive on our values of Ownership, Innovation, Teamwork and Inclusion and incorporate them in their working day. Someone who has experience of being a business partner and managing stakeholder relationships while taking ownership of several projects and complex business initiatives. Our ideal candidate will have experience across a multitude of databases and systems and be able to confidently navigate their way around new software and internal infrastructure.  We would be looking for someone who has strong negotiation and influencing skills who will be able to come on board and use these skills to ensure the best outcome of their projects. You must have a keen eye for detail and be a highly motivated self-starter to join our growing team in the Digital and information Services. How to Apply To apply for this vacancy please visit the Jobs & Careers page of our website www.housingsolutions.co.uk or to request a paper copy please call our 24 hour recruitment line on 01628 543157.  For an informal discussion about the opportunity, please call Richard Harvey, Head of Digital and Information Services on 01628 543139 The closing date for application forms is 30 June 2019.  Interviews will be held on 04 July 2019 . Employee Benefit Highlights Minimum 25 days per annum + bank holidays Buy/Sell holiday scheme Generous Pension Plan Life Assurance  Flexible Working Enhanced maternity/paternity/adoption leave benefits Free Physiotherapy Occupational sick pay Annual Health Events – flu jabs and health screening BUPA Membership with certain roles Learning & Development Funds Employee Recognition events and awards  Full details here https://www.housingsolutions.co.uk/job-and-careers/company-benefits/

Job Title:                  Lead IT Systems Developer   Responsible to:      Regional Head of IT   Responsible for:    Systems Developer, Analyst Programmer, and Apprentice.   Purpose: Maintaining Town & Country's high standards whilst leading the Development & Database Management Team, deputising for the Regional Head of IT, developing and maintaining systems and infrastructure, providing technical support to end-users & colleagues, and exploring emerging technologies and industry standards.   Key Activities:-   To lead the Development and Database Management team, ensuring it is high performing by managing individual performance, developing the team and regularly reviewing the structure and service provision   To provide technical leadership on a range of bespoke software and Business Systems’ projects which will include technical design, software creation, testing and implementation   Manage the organisation’s data governance process, to ensure that high quality data is maintained throughout its complete lifecycle. Establishing processes to ensure important data assets are formally managed throughout the enterprise, and the data is accurate, safe and secure   Work with the Regional Head of IT and the IT Project Management team to initiate and lead IT development and change that supports the Organisation’s strategies   Deputise for the Regional Head of IT in their absence for technical matters   Develop the ‘Data Hub’ (the central SQL Database) and associated systems in partnership with key stakeholders   Develop and tailor Microsoft Business Solutions e.g. Dynamics 365 and other Microsoft programs and services, such as SharePoint, Office 365 and Azure to the needs of the Organisation   Identify opportunities and implement technical solutions in order to rationalise and/or remove the Organisations legacy systems and Databases   Lead by example consistently delivering high levels of customer service and best practice standards, with a positive and customer focused attitude   Work closely with IT colleagues to ensure consistency and high standards are maintained across the department   Work closely with suppliers, technology partners, colleagues, senior management and internal customers to resolve complex issues quickly and to a high standard   Manage the IT change management procedure, ensuring appropriate communication and compliance throughout the organisation. Conduct regular audits to ensure that the process is being followed correctly and that meets the organisational needs.   Participate in the production and maintenance of documentation, procedures and processes for system implementations   Ensure that maintenance activities, procedures and processes are communicated effectively and consistently to business users, working with the IT Project Management team to ensure all communications are appropriate and timely   Continuously improve working practices by utilising new technology   Work with the IT Project Management team in the delivery of projects, using the agreed project management framework   Manage multiple development activities, applying structured methodologies from initiation to completion and review   Deliver small projects directly, following the agreed project management framework to ensure a consistent delivery approach   Build relationships with users within the organisation to better understand their IT needs and provide solutions which support the strategic plan   Proactively keep abreast of emerging technologies and innovative solutions, and their adoption in the housing sector, to ensure the Organisation has the ability to evolve its technical solutions appropriately.

Job Title:                  IT Systems Developer   Reporting to:           IT Business Systems Manager   Purpose: To work as part of the Development and Database Management Team in developing and maintaining TCHG’s ICT systems and associated infrastructure to consistently high standards, along with providing technical support to end-users and IT colleagues.    Key Activities:-   Develop and configure Microsoft Dynamics 365 CRM Build solutions and patches Configure new processes, entities and views Troubleshoot issues Maintain the environments   Development and support of Microsoft SQL databases Migrate and instantiate databases Create new structures and routines Build and maintain interfaces between systems Troubleshoot issues   Development of internal applications using the Microsoft stack Build and maintain WebForm Applications Build and maintain Web Services   Identify opportunities and implement technical solutions in order to rationalise the Groups legacy systems and Databases.   Lead by example to consistently deliver high levels of customer service and best practice standards, with a positive and customer focused attitude.   Work closely with ICT colleagues to ensure consistency and standards are maintained.   Work closely with suppliers, technology partners, colleagues, senior management and internal customers to resolve complex issues quickly and to a high standard.   Participate in the production and maintenance of documentation, procedures and processes for system implementations etc.   Continuously improve working practices by utilising new technology   Identify opportunities and implement technical solutions in order to rationalise the Town & Country’s legacy systems and data structures   Build relationships with users within the organisation to better understand their IT needs and provide solutions which support the Strategic Plan   Keep abreast with new and industry standard systems and technology that would benefit the business and help to produce business cases.   Undertake any other duties commensurate with the level of responsibility and grade of the post, as directed by the line manager or TCHG senior management.   Deputise for the Business Systems Manager in their absence.

JOB TITLE:                          IT Project Manager   RESPONSIBLE TO:           Senior IT Project Manager   PURPOSE:                             Project manage the delivery of the IT Strategy action plan, to ensure fit for purpose, secure and robust systems are delivered to the organisation.     KEY ACTIVITIES:   Project manage the continued development and streamlining of IT systems, including the centralisation of data and processes into Microsoft Dynamics 365 CRM.   Play a leading role in business transformation by assisting teams to review and design processes for integration into Dynamics.   Prepare project management documents, such as project plans and produce monitoring reports for the Major Projects Board. Project manage the development of IT solutions in accordance with business requirements, including coordination of internal and external resources.   Coordinate appropriate user acceptance testing and data quality assurance.   Participate in the strategic planning of IT solutions across the business, including the role of technology in driving efficiencies.   Develop and maintain effective working relationships with partners, ensuring their active engagement in the development and implementation of IT projects.   Partner closely with key suppliers and other housing associations, fostering a collaborative culture that advances the business.   Promote the use of IT systems across the business and work closely with other teams to ensure they are using the systems to their full potential, assisting them to analyse, define and specify requirements. Identify any end-user training requirements.   Identify risks and mitigation actions relating to IT systems and raise these as appropriate with the project sponsor and the Major Projects Board.   Keep up to date with relevant new initiatives both within and outside the sector.   Monitor Microsoft product development, understanding the impact on other IT systems and the potential benefits for the business.   Deputise for the Senior IT Project Manager as and when required.

Northgate Public Services (NPS) is one of the fastest growing public service businesses in the UK, and has significant overseas interests in Australia, New Zealand and Canada. We use strategy, innovation, information and technology to promote high-performing public services, management and governance in the UK. We are looking to recruit enthusiastic people to join our team, based in the UK. We would like to recruit high quality Consultants keen to learn and develop new skills and knowledge around the provision of Housing IT systems to the not for profit, social housing sector. We work together with our clients in trusted partnerships to deliver systems and services that seek to improve the skills and capabilities of employees, fully engage our clients and thereby add to public value MAIN RESPONSIBILITIES: Provide consultancy and training on NPS Housing System Implementations. Provide consultancy and training for existing NPS customers using our Social Housing Management Software Ensure all consultancy and training is delivered effectively and achieve positive customer feedback. Ensure customer satisfaction with the product and feedback any issues into the consultancy group and other internal groups. Maximise billable utilisation. Assist with product development, including attending user groups and creation of user guides. Develop customer and internal training courses and maintain product training manuals. Progress and update knowledge in all aspects of Social Housing Management. A willingness to travel long distances & be available outside standard working hours including overnight stays in the UK. A willingness to work outside the UK (Canada, Australasia) for agreed periods. Although to be clear, this is a UK based role. Qualifications ESSENTIAL SKILLS: Repairs/Contractors/ Planned Maintenance business expertise - preferably using the NPS Housing system Previous experience in a Consultancy environment. Excellent communication skills, both written and verbal Working knowledge of project methodologies, from a consultancy viewpoint Experience of working with customers and/or external agencies Experience of delivering training and/or seminars Ability to problem solve in demanding circumstances Ability to work on own or part of a team Ability to work on multiple projects in parallel DESIRABLE SKILLS: Previous exposure to NPS Housing products or to Housing environments from working for or with Local Authority Housing, ALMO’s or Housing Associations. Working knowledge of Unix and/or SQL Employees of Northgate Public Services are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at an additional cost) 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days (during enrolment window). 4 x basic salary life assurance cover A Group Pension Plan with fantastic employer contributions A selection of tax efficient flexible benefits to suit your individual needs The role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.  Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

Providing advanced technical support for desktop, server and networking issues and ensuring all IT services are properly maintained and upgraded means you will fill an integral role in our business.  You will also provide expertise in both hardware and software issues and take responsibility for the day to day integrity of our IT infrastructure.  In return we offer excellent benefits including a final salary pension scheme, healthcare, generous leave and a range of personal development opportunities. For full details visit our website www.soha.co.uk

  Newcastle Based  Competitive Salary and Benefits Reporting to the Development Manager, the Development Team Leader acting as Scrum Master has responsibility for facilitating the scheduling and activity of the individuals, the technical design, development and third line support for a suite of solutions and their surrounding technologies. The primary objective is to ensure that the modular team develops systems and processes whose quality is demonstrated by customer acceptance, conformance to specifications and ease of maintenance; this objective must be met within challenging deadlines in an efficient manner. Principal Responsibilities Management There are direct management responsibilities associated with this post as follows: To carry out performance agreements, reviews and 1-2-1 meetings in accordance with the company’s appraisal process with appropriate support and guidance. To create appropriate training and development plans for team members. To be familiar with all company policies and to ensure team members adhere to them. To ensure team members adhere to the company’s disciplinary policy and where necessary carry out appropriate disciplinary action. Operational The Team Leader will act as the Scrum Master for the Team Fully participate in Scrum meetings and adhere to Orchard’s Development methodologies including: meetings, reviews, processes and standards. Technical analysis and design of software solutions Technical Lead of software development and maintenance Ensure software testing, including writing and executing manual and automated tests are carried out Ensure writing / updating of documentation Liaise with Orchard staff and customers as required to successfully complete assigned development tasks    Demonstrate code enhancements and fixes to Orchard staff and customers Provide the Development Manager with timely and accurate information on: assigned tasks; issues arising and resolved; and metrics on actual progress versus planned work      Proactively inform the Development Manager of any potential project risks, slippages or budget overruns   Monitor team and individual performance and implement measures to improve product quality and team productivity. Being the lead contact for technical queries arising in relation to the relevant modular area. Allocation of resource to provide 3rd line application support. Being the contact point where issues assigned to the team require escalation. Work closely with the architects group on designing solutions and using best practices etc… Strategic Continual improvements to processes, procedures and standards used by Development Team Continual improvements to Orchard’s software products and solutions   Consideration of changes to processes and systems related to product development to improve quality and productivity. Having technical design responsibility for the relevant modular area. Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme To apply for this role, please email hr@orchard-systems.co.uk with a CV and covering letter which includes a portfolio of some of your more recent work. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business

Newcastle/Home-based Permanent/Full-time Working in a fast paced, successful software company, your role will be challenging, interesting and extremely rewarding. This role will report to the Head of Product Management, and will be responsible for creating and communicating the exciting future of our products both internally and to our customers. The Commercial Product Manager will have a strong focus on strategic and commercial leadership to help drive the direction and success of one of our key products.   Principal Responsibilities   Strategic Creating and owning a commercially-driven and innovative roadmap for their product area to gain and retain satisfied customers Innovation and thought-leadership, internally and externally Identifying business opportunities and producing business cases Ensuring their product area is successful internally and externally Contributing to the overall product strategy and ensuring developments are aligned to this strategy Evangelising the vision for their product area, both internally and at public events Operational Keeping abreast of business, customer and competitor knowledge and gaining insights from it Launching new products, driving sales and marketing to sell and operational teams to deliver Ensuring that our ability to demo and sell our products is top class Contributing to setting annual sales targets for each product area Educating sales and marketing and enabling them to achieve the commercial targets Recommending pricing strategies Prioritising development and reporting progress against the roadmaps Helping triage and review new ideas and customer requests Recommending and helping implement process and framework improvements     Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme   To apply for this role, please email with a CV and covering letter. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business.

Project Manager System Re-Implementation Full Time - 37 hours per week Fixed Term - 2 years Salary: circa £40k Based in Newcastle-under-Lyme Our three businesses under the we are aspire brand; Aspire Housing, PM Training and the Realise charity, blend commercial expertise with social purpose to revitalise communities by providing homes, training, employment and support. We currently have an opportunity for a Project Manager to join us during an exciting period of transformation across the Aspire Housing Group as we re-implement our Housing Management system. If you are a Project Manager with strong systems implementation experience and a track record of leading an organisation through change then we would love to hear from you!   For an informal discussion about this exciting position please contact Grant Sharman, Group Head of IT on 01782 854850. To apply or for more information visit www.weareaspire.org   Email:  recruitment@aspiregroup.org.uk The closing date – 21st May 2019 Working for Aspire you will share our values in achieving our goals. Our values… we are ambitious, we are creative, we are collaborative We are an equal opportunities employer.

IT Project Manager Full Time - 37 hours per week Fixed Term 18-Months Salary: circa £40k Based in Newcastle-under-Lyme Our three businesses under the we are aspire brand; Aspire Housing, PM Training and the Realise charity, blend commercial expertise with social purpose to revitalise communities by providing homes, training, employment and support. We are recruiting for a IT Project Manager to lead the organisation through the delivery of a large infrastructure upgrade on an 18-month fixed term contract. This opportunity is suited to Project Managers with previous Infrastructure implementation experience; where you’ll have the opportunity to lead the organisation through an exciting period of change. This role will span across several projects including WAN, LAN, Cloud Migration, Office 365, Telephony and end user device deployment. We are looking for a Project Manager to join us during an exciting period of transformation across the Aspire Housing Group as we undertake a large infrastructure upgrade. If you are a Project Manager with have strong infrastructure implementation experience and a track record of leading an organisation through change then we would love to hear from you!   For an informal discussion about this exciting position please contact Grant Sharman, Group Head of IT on 01782 854850. To apply or for more information visit www.weareaspire.org   Email:  recruitment@aspiregroup.org.uk The closing date – 21st May 2019 Working for Aspire you will share our values in achieving our goals. Our values… we are ambitious, we are creative, we are collaborative We are an equal opportunities employer.      

  This vacancy has just been closed, we apologise for the inconvenience     Responsible to:         Director Responsible for:       All staff within IT team   OVERVIEW OF THE ROLE   As a member of the saha Senior Management Team the Head of IT is responsible for developing and delivering an appropriate IT strategy for the Association that ensures a fit for purpose infrastructure with sound software products that support the business needs, adding value and continuously improving in line with new technologies. The role also plays a key role in working with Head of Transformation in the development and delivery of saha’s transformation and change activities.       KEY RESPONSIBILITIES AND ACCOUNTABILITIES Leadership Working collaboratively with the senior management team, model leadership behaviours that will enable development and regeneration across saha. Develop and sustain excellent working relationships with internal stakeholders, working with senior staff to plan and deliver maintenance and major repairs programmes.   Information Technology Lead on the development, implementation and keep up to date an IT strategy that supports the business proactively and manages IT related risks well. Develop and keep up to date IT related policies and procedures that are publicised, understood and adhered to by the Association. To embed a culture of continuous improvement and innovation within the Association, devising and leading on delivering a strategy for continuous improvement and on-going service and process reviews. To develop and maintain good working relations with internal and external stakeholders ensuing the effective representation of the department and the Association as appropriate. To embed a culture of continuous improvement and innovation within the Association through leading, managing and motivating a team of staff.   Finance, Budget and Resources Responsible for delivery and management of operational budgets within the IT team. Efficiently and effectively resource and provide a support service to the Association that is responsive to its needs. Produce and keep up to date, short, medium and long term budgets for the department   Strategy Support the Executive Director of Corporate Services in developing, managing and successful delivery the organisation’s IT strategy   Performance Management and reporting Accountable for the delivery of the organisation’s IT strategy and infrastructure, within budget and to achieve agreed efficiency savings targets. Provide regular reports to Executive team, Board and Committees on progress and outcomes relating to IT infrastructure and strategy.   People Management Manage, motivate and develop the IT team, through regular supervision, appraisal and performance management. Giving guidance and support as required and developing staff to reach their full potential. Leading a staff team in transforming lives so they are exemplary of the customer focussed culture desired of all staff.   Other   Ensure all work is aligned to the vision, mission and values of saha. Carry out all other duties as may be reasonably assigned from time to time, with the level of this job description.   Person Specification Head of IT KEY REQUIREMENTS: The tools to do the role   Area Requirements   Qualifications/ Education   ·         Degree level education or professional qualification ·         Evidence of commitment to continuous personal and professional development ·         Programme and Project Management     Knowledge   ·         Comprehensive knowledge of existing and developing technologies, and how they can be applied to business. ·         Good knowledge, experience and understanding of programme and project management and delivery. ·         Good understanding and experience of digital IT security and governance requirements. ·         Knowledge of employment law. ·         Knowledge of the social housing sector ·         Knowledge of supplier contract management   Experience   ·         Senior management experience of managing an IT service ·         Communicating, negotiating and influencing a wide range of internal and external stakeholders and partners ·         Providing expert advice and reports to Board, committees and senior colleagues ·         Demonstrable experience of leading an IT department ·         Track record of identification and successful implementation of new technologies and systems ·         Experience of successfully managing a large departmental budget ·         Experience of working with a mix of static and cloud based service providers, as well as in house and outsourced managed services ·         Experience of managing  and developing complex strategies, projects and teams     Personal qualities   ·         Ability to lead, motivate and develop staff to their full potential, acting as a role model ·         Builds strong working relationships internally and externally ·         Ability to recognise business opportunities and present a clear strategic vision of how technology can be applied to achieve success ·         Strong leadership skills for IT and cross functional teams ·         Ability to be a catalyst for change ·         Possess good verbal and written communication skills ·         Strong business and commercial acumen, which can be applied to complex inter-related issues across the Organisation. ·         Ability to present technology in a clear and understandable way to any audience. ·         Practical understanding of equal opportunities issues and commitment to valuing diversity ·         Embraces innovation and welcomes robust challenge ·         Takes a proactive, positive and performance focussed approach ·         Thinks strategically, risk aware and able to resolve complex problems ·         Committed to the values of saha and the mission of transforming lives