13 Information Technology jobs

“Third-line ICT support with first-class skills” We are going through an exciting period of digital transformation at Accent. We have recently set-up an omni-channel contact centre with integrated Skype4Business telephone system. We have made significant investment in computer systems in the last five years and we will continue to do so to make sure we provide a fantastic customer experience to our residents. This means, for example: • Maintaining our wide area network between offices • Upgrading our electronic document management solution • Seamless integration of our main systems • Strengthening our security and disaster recovery arrangements As one of an internal team of three Network Engineers you will be responsible for managing projects and changes which affect our systems, storage and network. You will be responsible for ensuring our systems are “fit for use”: that they are property set-up and that they perform well in a safe, secure environment, follow best practise, and comply with existing procedures and standards. Ideally you will have: 1. Experience of ICT best practices such as ITIL & PRINCE2 2. Good project management skills on technical projects 3. Knowledge and practical working experience to configuration, implementation, security and fault diagnosing of the following technologies: Microsoft Windows environment, WAN/LAN, VMware virtual servers, Exchange servers, Skype4Business, IIS, SAN storage and unified communications. This job is ideal for experienced engineers, living in the local area and who are looking to work in a community orientated business.

Aareon is a leading supplier of ERP systems and Digital solutions to the housing industry throughout Europe. Thousands of customers use Aareon’s software to manage over 10 million residential units. We are part of a major European bank who are a leading international property specialist with assets of €42 billion. The Technical Consultant role will help resolve customer and employee technical requirements and problems via email, phone and in person. They will also help to implement, maintain and support all organisational systems. Key Responsibilities to Include: Provide telephone and remote support to the customer/employee   Logging and processing of customer/employee support calls Liaise with staff at all levels of the organisation Communicate with the customer/employee to determine requirements Work with the customer/employee to define the scope of a project Plan timescales and the resources needed Clarify customer/employee system specifications; understand their work practices Travel to customer sites and organisational offices if required Define software, hardware and network requirements Develop agreed solutions implement new systems Present solutions in written or oral reports Purchase systems where appropriate Design, test, install, support and monitor new systems Prepare documentation and present progress reports Be involved in sales and support and maintain customer/employee contact Maintain records of hardware maintenance and software licensing Attend organisational, team, and where appropriate, customer meetings   Key Candidate Requirements: In-depth knowledge of hardware and software Up-to-date knowledge of the latest IT and software trends Strong customer service ethos Ability to work well with people Strong communications skills Excellent organisational skills Ability to quickly establish good working relationships with customers/employees Willingness to sometimes work unsociable hours Patience A logical mind Enthusiasm for continual learning   Desired Technical Skills:   Windows Server 2016, 2012 and 2008 Exchange 2016, 2013, 2010 Microsoft SQL 2016, 2014, 2012 and 2008 Windows 10, 7 Microsoft Office 365, 2016 Microsoft Internet Information Services Microsoft Remote Desktop Services   Beneficial Experience of:   VMware ESXi Microsoft Hyper-V Microsoft Clustering technologies Microsoft Azure Anti-virus technologies SAN technologies Active Directory, ADFS, Group Policy and Certificate Services TCP/IP, VLAN, switching, routing and firewall configuration, VPN and WAN environments Backup technologies Package: Salary dependent on skills and experience. 25 days holidays Contributory company pension scheme. Choice of healthcare plans. Life insurance. Flexible working from home arrangements. Closing Date : 9th July 2018 How to apply : Please send your CV and short covering email setting out why you would suit this position to Genevieve Davey-Smith, HR Manager at genevieve.davey-smith@Aareon.com

Due to continuing growth MSS are looking for technical consultants to join a successful team making with a focus on making a difference within the sector. The role will test your technical skills as well as your knowledge of business processes within the housing sector. If you think you are up for challenge and you think you have the following skill sets then we look forward to seeing your CV Strong SQL Skills or .NET Application development background Buisness Analysis Direct customer contact Project Management Self determination and willing to develop your skills further Commercially Aware

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently looking for an experienced Business Intelligence Analyst for a respected organisation in the South East, a company committed to employee development and achievement. The main responsibilities of the role will be to provide data analysis and reporting on business applications as well as migrating data into the organisation’s reporting & data warehouse environment and transform this into Business intelligence reporting information. This will include supporting and troubleshooting reporting systems. Essential skills: •    Experience in developing and supporting a Business Intelligence environment (ideally Microsoft SQL Server suite) •    Practical experience of SQL scripting •    Good understanding of general database systems •    Experience of building reports via SQL Server Reporting Services (SSRS) •    Experience of building data extraction processes using an ETL (Extract, Transform and Load) Tool, ideally SSIS •    Expert knowledge of Microsoft SQL server based products including T-SQL programming   Desirable: •    Data warehouse development and management •    Experience using source code management software On offer is an excellent career opportunity with a highly commended organisation looking to assist their staff to realise their potential and make a real difference.  An excellent benefits package is on offer as well that includes performance related bonus scheme, Pension and Health Care scheme. Please apply immediately for swift consideration.

9 month fixed term salaried contract Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors.  We are currently looking for an experienced hybrid Project Manager/Business Analyst with experience of working within a Social Housing ICT environment for a respected organisation. The main criteria of the role will be cover change management & process mapping activities within the asset management team. The role itself will be varied and cover a number of day-to-day activities such as maintaining the overall portfolio of projects, defining projects goals, success & profitability whilst managing individual streams, budgets and resources; documenting and maintaining business processes and architecture whilst working with stakeholders to define business requirements; documentation; maintaining relationships with third party suppliers; and line management of members of the projects team. Essential skills and experience for this role include: •    A successful track record in Project/Portfolio Management and Business Analysis, with previous experience working in a Social Housing ICT environment.   •    A successful track record in change management specifically •    Commercial experience in recognised Business Analysis methodologies (such as Agile, Waterfall, et al), be an excellent and authoritative communicator at all levels up to and including board level and have a logical, systematic and methodical approach to problem solving.   Priority will also be given to applicants with experience of working within a Social Housing (Such as Northgate/Sx3 Housing, Northgate/Anite OHMS, Civica (Comino) Universal, Orchard Housing/ArcHouse, Capita/IBS Open Housing, Capita Academy, Aareon QL, MIS ActiveH, Kypera or similar), Financial Accounting and HR & Payroll software and business processes.    This is an exciting opportunity for a strong team player with excellent communication and interpersonal skills to join a highly commended and progressive organisation with a strong benefits package.  Please apply without delay for swift consideration.

Permanent, £50,000 - £55,000 per annum, plus benefits Are you an experienced PMO with exposure to working in a Financial Systems environment? If so, Code Red Associates could well be recruiting for your next permanent role. We are a specialist supplier of ICT resource to the public sector & social housing sectors and are currently recruiting for a PMO to work with a prestigious organisation at their London offices. The purpose of this role is to be work with the senior management team to administer change programmes to ensure that cost, quality, plan and benefits realisation are controlled & achieved, though ensuring projects adhere to best practices & standard approaches for project management. You will support the transformation programme by providing financial support to meet financial savings targets by working as well as also ensuring financial information and analysis is available. Essential experience • Experience of working in a PMO • Experience supporting a transformation portfolio and delivering complex workstream projects • Excellent understanding of financial control processes • Experience of programme and project level financial management • Proven experience of producing dashboards & creating templates • Experience of forecasting as well as defining and delivering benefits realisation for projects and programme • Vision and value focused with experience of reporting and presenting information to senior management • Sound understanding of governance • Knowledge of benefits and dependency mapping, risk management and resource planning Desirable Criteria • Strong and demonstrated ability to build lasting relationships with key stakeholders • Ability to competently mediate disagreements and negotiate agreeable resolutions • Training and coaching of project managers and PMO staff • Experience of project management using AGILE or PRINCE2 methodology (or similar) for medium to large sized projects As an individual you will be a proactive, logical and hands-on PMO who has exceptional negotiation and communication skills; you will be results driven with an energy and determination to succeed in a fast paced environment. If this sounds like you, please give me call asap as the client wishes to short list very soon.

24 months fixed term salaried contract, £31,000 per annum, plus benefits Are you an experienced Applications Analyst with Financial Accounting experience? Do you have recent experience of supporting Accounts software and Purchase/Procure-to-Pay software?  If so Code Red Associates could be recruiting for your next career opportunity.  We are a leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & expanding organisations throughout the UK.  We are currently looking to recruit an Applications Analyst with experience of supporting Financial Accounting software and Procure/Purchase-to-Pay software for a highly respected organisation in London. This is a 24 months fixed term salaried contract. The main purpose of the role will be to provide systems administration and 2nd/3rd line support services to users of the Financial Accounting system. Your day-to-day responsibilities will also include the support of a Procure/Purchase-to-Pay application, systems configuration and data integrity as well as project support and subsequent testing.   Essential criteria: • A successful commercial track record in a support, systems administration, applications analyst or systems analysis capacity working with Financial Accounting software such as Sage, OpenAccounts, Sun Accounts, CODA, Oracle Financials, Agresso, SAP Financials etc. • Experience of supporting Purchase/Procure-to-Pay application such as SAP Ariba, Capita Integra, Coupe, Proactis, Kofax or similar • Stakeholder management Desirable criteria: • ITIL • SQL scripting As an individual you will be an excellent communicator that is customer service orientated. You will have excellent problem solving skills, resilience, self-reliance and determination. As an individual, you will be a motivated self-starter with excellent communication skills, adept at building relationships with project stakeholders at all levels. You will be customer focussed, be able to present to & influence customers/stakeholders from executive level to ground floor. In return you will be given the opportunity to progress your career with a market leading organisation. Apply swiftly for immediate consideration.

Aareon is a leading supplier of ERP systems to the housing industry throughout Europe. Thousands of customers use Aareon’s software to manage over 10 million residential units. We are part of a major European bank who are a leading international property specialist with assets of €42 billion. At Aareon UK we are currently undertaking a project to build the next generation of our ERP system - a modern web application written in .Net Core, with a RESTful API connecting to a modern UX built with HTML5, CSS3, Angular and Typescript. An experienced Full Stack .Net Developer (C#) is required to work on this project, with responsibilities for building the server side of the web application. You will work alongside front end developers, test analysts and managers to develop a new application which aims to deliver the best UX to our customers. We are looking for talented developers with great experience of using .Net (including Core) in C#, with ASP.Net and Web API for building RESTful web services. You should have experience of building cloud-based services implemented on Azure. Any front end web development experience would be an advantage including HTML5, CSS3 and client side scripting with JavaScript frameworks. You should be used to working as part of an Agile Team and be familiar with Microsoft TFS or VSTS for sprint management and source control. Key Responsibilities to Include: Experience with Visual Studio and building ASP.Net applications in C# is essential, with .Net core experience preferred. Excellent experience of building RESTful web services using C# ASP.Net Web API. Excellent knowledge of SQL Server and Entity Framework. Familiar with Domain Driven Design and building multi-layered applications. Knowledge of HTML5, CSS3 (including SASS) and building responsive web sites. An understanding of JavaScript libraries and frameworks, such as jQuery, Typescript and Angular. Experience of package management tools and task runners including NUGET, NPM, Grunt or Gulp. Familiar with Microsoft TFS or VSTS for task management and version control. Used to working as part of an Agile Team and delivering work in sprints. Experience of writing unit tests. Experience of developing cloud solutions, particularly Azure. Key Candidate Requirements: Bachelor's degree and/or equivalent experience in C# ASP.Net application development. Good technical web development experience using the languages and frameworks specified. Language Knowledge – C#, ASP.Net, HTML5, CSS3 and JavaScript. Experience of building RESTful web services using ASP.Net Web API. A fast learner, an excellent team player, able to adhere to company development standards and able to use your experience to contribute to the project. Package: Salary dependent on skills and experience. 2 year contract. 20 days holidays, increasing with additional years of service. Contributory company pension scheme. Choice of healthcare plans. Life insurance. Flexible working from home arrangements. Closing Date : 5th July 2018 How to apply : Please send your CV and short covering email setting out why you would suit this position to Genevieve Davey-Smith, HR Manager at  uk.jobs@Aareon.com

Aareon is a leading supplier of ERP systems to the housing industry throughout Europe. Thousands of customers use Aareon’s software to manage over 10 million residential units. We are part of a major European bank who are a leading international property specialist with assets of €42 billion. At Aareon UK we are currently undertaking a project to build the next generation of our ERP system - a modern web application written in the latest technologies designed around a fully featured UX. An experienced Test Analyst is required to work on this project, with responsibilities for the testing processes (both manual and automated) that will verify the software being tested conforms to the specified requirements. You will work alongside software developers, managers and stakeholders to ensure the delivery of high quality software. We are looking for talented test analysts with not only an eye for detail, but be a team player who can contribute to the success of the project. You should have great experience of manual testing, especially planning, executing and recording results. You should be used to working as part of an Agile Team and it would be of benefit if you have used Microsoft TFS or VSTS for work management and the test facilities offered through Microsoft Test Manager. Key Responsibilities to Include: Execute manual test plans, record results and raise defects as appropriate. Build and maintain suites of test scripts. Carry out functional, regression and exploratory testing. Review software specifications, documentation and release notes. Work as part of an Agile Team, completing tasks in sprints and taking part in appropriate sprint ceremonies. Work closely with the software development team to ensure test defects are resolved. Communicate with the project manager and stake holders on priorities, progress and software quality. Contribute to and follow test strategies, plans, processes and standards. Continuously seek to and implement improvements to the QA process. Confident, clear and concise written and verbal communication skills. Ability to communicate technical information to non-technical people as and when required. Development and maintenance of automated testing processes using appropriate tools.   Key Candidate Requirements: Excellent understanding of structured test methods and processes. Experience of testing Windows applications, web sites and web services. Experience of testing user interfaces and API’s. Experience of testing complex software applications through to completion, resulting in delivery of robust and high quality applications. Experience of manual test methods including functional, regression and exploratory tests. Any experience specifically of testing aspects of security and performance of web applications would be of benefit. Any experience of Test Automation would be useful, using products such as Selenium, UFT or Robot Framework. Experience of working in an Agile or Scrum environment. Able to plan, prioritise and manage workload, delivering results within sprint deadlines. Experience of using Microsoft TFS or VSTS would be useful, particularly Microsoft Test Manager. A knowledge of SQL would be advantageous. Any programming language knowledge would be useful. Package: Salary dependent on skills and experience. 2 year contract. 20 days holidays, increasing with additional years of service. Contributory company pension scheme. Choice of healthcare plans. Life insurance. Flexible working from home arrangements. This role is intended to last for the length of the project – 2 years. The option to work longer on this project may well become available at the end of the project depending on the right candidate and being a successful team member. Closing Date : 5th July 2018 How to apply : Please send your CV and short covering email setting out why you would suit this position to Genevieve Davey-Smith, HR Manager at  uk.jobs@aareon.com

Midland Heart is seeking a Software Engineer to ensure that our organisation has the software solutions required to achieve our ambitious corporate goals. This is a challenging end-to-end role; designing, developing, delivering, supporting and maintaining Midland Heart’s web and mobile software solutions across an organisation which embraces new, more efficient ways of working with IT. Reporting to the Software Development Manager, you will be responsible for: Working with colleagues across Midland Heart to define requirements, update on progress and deliver pragmatic solutions that meet the business’s needs. Contributing to the definition and implementation of development and quality standards, ensuring all work is delivered in accordance with those standards. Ensuring the use of appropriate techniques, methodologies and tools. Providing support and technical guidance to other colleagues. Our ideal candidate will have Degree in computer science or related discipline, formal training in the software development lifecycle, as well as relevant training and/or qualifications in web and mobile development, C#, HTML5, XML, CSS. These qualifications will be complemented by excellent problem solving skills, a passion for delivering an excellent service to our stakeholders and an ability to use judgement to ensure business outcomes are achieved effectively and efficiently. What do you get in return? Midland Heart is passionate about providing you with a great place to work alongside our CIPD award winning reward initiative. We invest in our employees by providing learning and development opportunities, alongside a competitive salary and generous annual leave entitlement. We value diversity; whoever you are, you will be valued and respected in your role. To apply, please register on our candidate portal and submit a comprehensive CV alongside a cover letter of no more than 2 pages, clearly explaining how you meet the requirements of this role and which demonstrates your career achievements. Closing date for receipt of completed applications is 16th May 2018. Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted, we will assume the candidate is our own.

Cx Training Consultant - Home based with UK Travel Location: Home based with UK Travel Closing date for application: 31/05/18 We require a Cx Training Consultant to be responsible for the planning, preparation and delivery of training on the Civica Housing Cx software to Civica’s customer base both during implementation and on an ongoing basis to existing customers. This role is pivotal in the design and creation of an ongoing training model, based on modern eLearning tools, to deliver an effective and valued training service to Civica customers. Role Responsibilities: Deliver classroom style software training to users at customer sites as part of software implementation projects. Deliver training to customers on an ongoing basis from Civica offices. Prepare all necessary training agendas, manuals, workbooks, videos and other supporting information. Prepare full training documentation to a high standard e.g. course agendas, training guides and workbooks. Identify and prepare example scenarios and supporting data to facilitate training. Assess relevant training needs for customers and staff, in consultation with the Cx Project Manager, including assessment methods and measurement systems. Produce strategy and plans to meet the delivery of training needs, and manage training delivery, measurement, feedback and follow-up as necessary. Design innovative training courses and supporting material using all available media, necessary to meet customer and staff training needs. Proactively engage with customers to identify training needs and sales opportunities. Identify measurements and methods for ensuring that training is delivered successfully and receives positive feedback from customers. Organise training venues, logistics, transport, accommodation as required to achieve efficient training delivery. Set out plans for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. Design and maintain databases required for training purposes. Deliver product demonstrations as required as part of project kick off, or during the tender process. Research and share with the Cx team knowledge of competitor training and products available. Ensure all training activities and materials meet with relevant organisational and statutory policies, including health and safety, employment and equality laws. Undertake continued training and professional development so as to develop and maintain a detailed knowledge of the Cx product set and its target marketplace. Required Skills: Proven experience in a training role delivering end user training to customers utilising a mix of available technologies and media. Excellent communication skills both written and verbal; excellent presentation skills and audience engagement. Experience of presenting, demonstration and explanation, effectively presenting themselves, the product and Civica. Good working knowledge of Microsoft Office Products (Word, Excel, PowerPoint, Project). Knowledge of software products and solutions. Excellent interpersonal skills and the ability to foster and maintain collaborative working relationships and the sharing of good practice. Ability to inform and persuade others; excellent interpersonal skills. Ability to manage expectations and control change in an IT projects environment. Positive, proactive and self-motivated. Quick learner and keen to develop own knowledgebase. Flexible with good time management skills; willing to work away from home and work anti-social hours when required. Self-motivated with ability to work well under minimal supervision. Full UK Driving license Preferred Skills: Proven experience in a training role delivering a variety of courses on a variety of software packages. Knowledge and experience of setting up and delivering training online via Skype or Webex. COLF Certification. Good knowledge of housing organisations and the social housing sector. Commercial awareness. Experience of creating professional documents for internal/external use.

Technical Implementation Consultant Permanent, £40,000 - £45,000 plus paid travel & excellent benefits Home based with travel to UK sites   Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently resourcing for an exciting opportunity for a Technical Implementation Consultant with SQL experience, for a respected & established organisation that is committed to employee development.   The role will involve advising my client on implementation best practice, configuration options, training, testing, documentation, reporting and business processes. Social Housing business experience and time spent working on housing asset management software implementation, upgrade or day-to-day upkeep are necessary experiences for this position. Any hands on Project Management experience or experience working within projects to PRINCE2 methodology would also be very useful.   Essential: • Experience with a Social Housing Management System (such as Aareon QL, NPS Housing, Civica Cx/Universal Housing, Capita Academy/OPENHousing, Orchard Housing, Kypera Housing, MIS ActiveH etc • Experience of working within a Social Housing IT environment, possibly in a project management, business analysis, part of an implementation team or project, systems analysis, application support, reporting, training or similar capacity • Solid business analysis experience • Extensive SQL experience or C# development • Full driving licence  Desirable: • Experience of working for commercial enterprises such as software vendors or IT consultancy/outsourcing organisations   This role is home based and will entail some home working (as planning will be required) with the rest of the time spent visiting UK wide client sites. This will also involve overnight stays.

Business Analyst – Planned Maintenance West Midlands, 3 Months+ Contract £350 - £400 per day Are you a Business Analyst professional?  Do you have Planned Maintenance experience within a rapid paced facilities management environment?  If this describes you then Code Red Associates could very well be recruiting for your next consultancy assignment.  We are a specialist supplier of ICT resource to the Built Environment sector covering Construction, Facilities Management, Lettings & Social Housing and are recruiting for a Business Analyst with Planned Maintenance experience from any sector to provide service improvements for an impressive market leader in the South East. The purpose of the role will be to provide a unified Planned Maintenance solutions for internal customers.  Your day-to-day activities will include the business process mapping of existing Planned Maintenance procedures, the analysis of existing process management software solutions, associated gap analysis and recommendations made for which available solutions best fit the needs of the business.   Essential •    A successful commercial track record in Business Analysis •    A background working in a fast paced and real time Facilities Management, Repairs and/or Maintenance background within any industry. •    Subject matter expert in Planned Maintenance solutions and processes •    Experience of Planned Maintenance software – CAFM, Social Housing Management Solutions &/or Stand Alone Repairs/Maintenance software •    Excellent Communication, Pragmatic, Process Orientated, Urgent, Relationship Builder Desirable •    Planned Maintenance experience within Social Housing Repairs & Maintenance As an individual you will have impressive communication skills and the ability to liaise and build relationships with stakeholders at all levels.   You will understand the demands of a facilities management working in real time and will be able to provide solutions with the requisite urgency, pragmatism and people skills where required.  On offer is a 3 month contract with the opportunity to extend with a market leading business committed to improving business processes and customer experience.