Midland Heart

At Midland Heart we believe that every customer should be able to live in a home they can afford; where their care and support needs are met; where they feel safe and are empowered to shape our services.

We respond to local need, championing local causes whilst delivering the benefits of a larger organisation, giving our customers a voice at a national and regional level. We operate in 54 Local Authority areas working alongside our customers and their communities to understand the issues and find lasting solutions. We provide more than just a home for 70,000 people; we support those who need help to live independently, assist in regenerating communities and help our customers discover their own abilities.

The Midland Heart Way is to help transform lives and communities through housing, care and opportunity. Find out more at www.midlandheart.org.uk

£34,414 yearly
Midland Heart Bath Row, Birmingham, UK
Jun 12, 2018
Full time
Are you a financial systems savvy accountant with experience or knowledge of project work? Are you capable of fostering a culture of continuous improvement - ensuring that our financial systems are providing the information we require to shape and drive our all-important corporate strategy? We’re seeking a Financial Systems Coordinator to, amongst other responsibilities: Ensure that existing and proposed Finance Systems meet the needs of users; working with them to identify areas for improvement and implement appropriate solutions. Act as Finance Systems support on cross functional projects; improving the quality of our financial data, the integration between systems and the efficiency of associated business processes. Manage a schedule of projects that impact Finance; ensuring any work undertaken on processes is considered in the context of the wider system and process architecture. This is an ideal role for a technical strong part/fully qualified accountant, who already possesses a knowledge or experience of financial systems administration / implementation and is motivated by process improvement and streamlining systems in a changing environment. Internal and external stakeholder management and communication skills are essential to maintain relationships between Finance, its associated systems and their interfaces, and their support providers. What do you get in return? Midland Heart is passionate about providing you with a great place to work alongside our CIPD award winning reward initiative. We invest in our employees by providing learning and development opportunities, alongside a competitive salary and generous annual leave entitlement. We value diversity; whoever you are, you will be valued and respected in your role. Interested? Please register on our candidate portal and submit a CV setting out your career history with a cover letter of no more than one page which clearly explains how you think you meet the requirements of this role. Closing date for applications is 9am on Friday 29th June 2018. Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted, we will assume the candidate is our own.
£32,118 yearly
Midland Heart Birmingham, UK
May 31, 2018
Full time
Are you a Business Change Manager who loves being at the forefront of innovation - providing the driving force behind significant operational changes that contribute to achieving ambitious corporate goals? Do you want to shape a newly created post within an organisation where the phrase, “It’s like that because that’s the way it’s always been” leads the way to new exciting and challenging projects?    We’re looking for just a Business Change Manager capable of: Taking a lead role in the practical implementation of project plans and change initiatives. Providing appropriate support to Service Leads to define the benefits, assess progress and achieve measured improvements in business operations. Ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. We’re seeking a highly organised candidate of vision, who can influence colleagues at all levels within our organisation by focusing on and effectively communicating the benefits the change process delivers for customers, colleagues and key stakeholders. This will be aided by a solid understanding of how people go through a change and the change process, developed through strong experience of implementing change management principles, methodologies and tools. What do you get in return? Midland Heart is passionate about providing you with a great place to work alongside our CIPD award winning reward initiative. We invest in our employees by providing learning and development opportunities, alongside a competitive salary and generous annual leave entitlement.  To apply, please register on our candidate portal and submit a comprehensive CV alongside a cover letter of no more than 2 pages, clearly explaining how you meet the requirements of this role and which demonstrates your career achievements. Closing date for receipt of completed applications is 6th June 2018. Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted, we will assume the candidate is our own.
£33,134 yearly
Midland Heart Birmingham, UK
May 09, 2018
Full time
Location:                            Booth Street, Birmingham Hours:                                 39 hours per week  We’re on the hunt for a Property Care Contracts Manager to join Midland Heart’s in-house maintenance team, which provides responsive and void property repairs to over 18,000 properties within the Midlands North and Central region. This dynamic role is responsible for the procurement, management and monitoring a sustainable range of contracts. Our ideal candidate will be from a Building or Quantity Surveyor background, with experience of working with the National Housing Federation (NHF) Version 6 Schedule of Rates, procurement and management of Repairs Contractors and JCT contracts. In line with our organisations values and ethos, candidates should demonstrate the ability to show care and consideration for our customers and deliver their work to a high standard. The quality of our staff is the foundation to our performance and success. So, if you’re a motivated, ambitious and customer focused Contract Manager, who wants to work within an exciting team environment that encourages you to shape the services we deliver, this role could be for you. What do you get in return? Midland Heart is passionate about providing you with a great place to work alongside our CIPD award winning reward initiative. We invest in our employees by providing learning and development opportunities, alongside a competitive salary and generous annual leave entitlement. We value diversity; whoever you are, you will be valued and respected in your role. To apply please register on our candidate portal and submit a comprehensive CV setting out your career history with a cover letter of no more than 2 pages which clearly explains how you think you meet the requirements of this role and which demonstrates your career achievements. Closing date for receipt of completed applications is 25th May 2018 however, we reserve the right to close applications early should the need arise. Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted we will assume the candidate is our own .
£46,308 yearly
Midland Heart Birmingham, UK
May 04, 2018
Full time
Midland Heart is seeking a Software Engineer to ensure that our organisation has the software solutions required to achieve our ambitious corporate goals. This is a challenging end-to-end role; designing, developing, delivering, supporting and maintaining Midland Heart’s web and mobile software solutions across an organisation which embraces new, more efficient ways of working with IT. Reporting to the Software Development Manager, you will be responsible for: Working with colleagues across Midland Heart to define requirements, update on progress and deliver pragmatic solutions that meet the business’s needs. Contributing to the definition and implementation of development and quality standards, ensuring all work is delivered in accordance with those standards. Ensuring the use of appropriate techniques, methodologies and tools. Providing support and technical guidance to other colleagues. Our ideal candidate will have Degree in computer science or related discipline, formal training in the software development lifecycle, as well as relevant training and/or qualifications in web and mobile development, C#, HTML5, XML, CSS. These qualifications will be complemented by excellent problem solving skills, a passion for delivering an excellent service to our stakeholders and an ability to use judgement to ensure business outcomes are achieved effectively and efficiently. What do you get in return? Midland Heart is passionate about providing you with a great place to work alongside our CIPD award winning reward initiative. We invest in our employees by providing learning and development opportunities, alongside a competitive salary and generous annual leave entitlement. We value diversity; whoever you are, you will be valued and respected in your role. To apply, please register on our candidate portal and submit a comprehensive CV alongside a cover letter of no more than 2 pages, clearly explaining how you meet the requirements of this role and which demonstrates your career achievements. Closing date for receipt of completed applications is 16th May 2018. Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted, we will assume the candidate is our own.
£24,089 yearly
Midland Heart Birmingham, UK
Apr 30, 2018
Full time
We have an exciting opportunity for a Dialler Income Officer to join Midland Heart’s Income Team. You’ll provide vital support to our Rent Payment Officers by being the first point of contact for customers via inbound & outbound telephone, email and SMS - ensuring income is maximised for Midland Heart, whilst delivering an excellent service to our customers. Our mission? To be a leading housing organisation, delivering homes and services across the Midlands that enables people to live independently. We achieve this through hiring the best people who share our vision and values.  We’re looking for a committed and customer focused individual who has experience in social housing, welfare reform and/or negotiating and collecting debt/arrears. Key to success will be your excellent interpersonal skills which you will use to quickly establish and maintain good working relationships with customers & stakeholders at all levels. Using your own initiative and organisational skills to resolve problems, you will be able to offer outstanding customer service whilst achieving set targets within agreed timescales. If this sounds like you we would like to hear from you. What do you get in return? Midland Heart is passionate about providing you with a great place to work alongside our CIPD award winning reward initiative. We invest in our employees by providing learning and development opportunities, alongside a competitive salary and generous annual leave entitlement. We value diversity; whoever you are, you will be valued and respected in your role. Please read the role profile before you begin your application. To apply, please register on our candidate portal and complete our online application form. CVs will not be considered, so please complete the application form in full. Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted we will assume the candidate is our own. Closing date for receipt of completed applications is on 13th May 2018.