Orchard Information Systems

Since 1979 Orchard has focused its efforts and energies on providing software, services and supporting technical solutions that help Housing businesses and Public Sector organisations to improve the lives of their customers, tenants and residents.

Today we are the largest independent provider of complete end to end business solutions to the housing sector, helping them to manage all aspects of their businesses. Our solutions portfolio delivers value in supporting core business functions like Housing Management, Finance and Asset Management, as well as supporting commercial activities and providing a range of solutions to help manage the overall efficiency, effectiveness and cost of IT provision.

Our independence enables us to maintain a strong business ethic of measuring success through customer satisfaction and retention, whilst continuing to use profits to make significant additional investments in our solutions portfolio.

We work hard to ensure that our strategy and solutions remain closely aligned to the housing sector and our customer’s needs. This is achieved through the development of strong working relationships with our customers and engagement at all levels of their business.

Our aim is to continue building on our position as a supplier of choice, trusted advisor and thought leader in the housing sector. We will continue to grow our business by making significant investments in our solutions, as well as continuing to acquire and successfully integrate businesses that add further value to our solutions portfolio and our customers.

Orchard Information Systems Newcastle upon Tyne, UK
Jul 10, 2019
Full time
Newcastle Based, Permanent  Job Role  Working in a fast paced, successful software company, your role will be challenging, interesting and extremely rewarding. This role will report to the Product Design Team Leader, and will be responsible for voicing the needs of our customer regarding business and product goals. The role of the Product Owner is to actively engage with their team and show a commitment to helping build the best product possible.  About Orchard  Orchard  is a business full of great, talented people, which is based at the heart of Newcastle city centre in vibrant office space. We are constantly working to ensure that we create a happy environment for our staff to learn and develop. We operate within an incredibly important sector, with our customers providing affordable homes to those often most in need of social housing. Our software and services can really help to improve the lives of those in need. We believe in recognising that our people have valuable skills to help our business to succeed and enjoy celebrating our shared successes.  Principal Responsibilities  Operational Delivering the product roadmaps Representing how customers will use our product to internal teams Working closely with Product Managers to interpret roadmap requirements Working closely with remote teams located outside of the UK Writing the user stories and acceptance criteria with input from internal teams and customers Owning and prioritising their Scrum Team’s backlog Ensuring that the development team fully understand the story and acceptance criteria and the wider context for delivery Helping ensure sprints run efficiently and effectively to deliver the product Signing off that the functionality meets the need Ensuring features are understood across the organisation Assisting in providing content, product documentation and responding to tenders Helping triage and review items raised in the Ideas portal Ensuring the Privacy Impact Assessments are undertaken Being the point of contact for assigned product areas to explain the product use and business needs it supports May also be technical project manager on some projects Strategic  Contributing towards the product strategy Working with the respective user groups to help resolve business issues and be a feed for themes of feature requests to product management. Recommending and helping implement process and framework improvements Not being afraid to say no to clients and providing constructive feedback and recommendations for features/updates  Desired skills but not Essential Exposure to agile frameworks (Scrum, XP, Kanban, Lean) Understanding of Gherkin syntax for User Stories Exposure to User Story Mapping, Impact Mapping, MoSCoW & SWOT Experience of domain driven design Experience of working remotely with development teams Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme 25 days holiday and an additional Birthday holiday The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business . 
Orchard Information Systems UK
Jul 10, 2019
Full time
Newcastle/Home-based Permanent/Full-time Working in a fast paced, successful software company, your role will be challenging, interesting and extremely rewarding. This role will report to the Head of Product Management, and will be responsible for creating and communicating the exciting future of our products both internally and to our customers. The Commercial Product Manager will have a strong focus on strategic and commercial leadership to help drive the direction and success of one of our key products.   Principal Responsibilities   Strategic Creating and owning a commercially-driven and innovative roadmap for their product area to gain and retain satisfied customers Innovation and thought-leadership, internally and externally Identifying business opportunities and producing business cases Ensuring their product area is successful internally and externally Contributing to the overall product strategy and ensuring developments are aligned to this strategy Evangelising the vision for their product area, both internally and at public events Operational Keeping abreast of business, customer and competitor knowledge and gaining insights from it Launching new products, driving sales and marketing to sell and operational teams to deliver Ensuring that our ability to demo and sell our products is top class Contributing to setting annual sales targets for each product area Educating sales and marketing and enabling them to achieve the commercial targets Recommending pricing strategies Prioritising development and reporting progress against the roadmaps Helping triage and review new ideas and customer requests Recommending and helping implement process and framework improvements     Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme   To apply for this role, please email with a CV and covering letter. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business.