Orchard Information Systems

Since 1979 Orchard has focused its efforts and energies on providing software, services and supporting technical solutions that help Housing businesses and Public Sector organisations to improve the lives of their customers, tenants and residents.

Today we are the largest independent provider of complete end to end business solutions to the housing sector, helping them to manage all aspects of their businesses. Our solutions portfolio delivers value in supporting core business functions like Housing Management, Finance and Asset Management, as well as supporting commercial activities and providing a range of solutions to help manage the overall efficiency, effectiveness and cost of IT provision.

Our independence enables us to maintain a strong business ethic of measuring success through customer satisfaction and retention, whilst continuing to use profits to make significant additional investments in our solutions portfolio.

We work hard to ensure that our strategy and solutions remain closely aligned to the housing sector and our customer’s needs. This is achieved through the development of strong working relationships with our customers and engagement at all levels of their business.

Our aim is to continue building on our position as a supplier of choice, trusted advisor and thought leader in the housing sector. We will continue to grow our business by making significant investments in our solutions, as well as continuing to acquire and successfully integrate businesses that add further value to our solutions portfolio and our customers.

Orchard Information Systems Newcastle upon Tyne, UK
May 24, 2019
Full time
  Newcastle Based  Competitive Salary and Benefits Reporting to the Development Manager, the Development Team Leader acting as Scrum Master has responsibility for facilitating the scheduling and activity of the individuals, the technical design, development and third line support for a suite of solutions and their surrounding technologies. The primary objective is to ensure that the modular team develops systems and processes whose quality is demonstrated by customer acceptance, conformance to specifications and ease of maintenance; this objective must be met within challenging deadlines in an efficient manner. Principal Responsibilities Management There are direct management responsibilities associated with this post as follows: To carry out performance agreements, reviews and 1-2-1 meetings in accordance with the company’s appraisal process with appropriate support and guidance. To create appropriate training and development plans for team members. To be familiar with all company policies and to ensure team members adhere to them. To ensure team members adhere to the company’s disciplinary policy and where necessary carry out appropriate disciplinary action. Operational The Team Leader will act as the Scrum Master for the Team Fully participate in Scrum meetings and adhere to Orchard’s Development methodologies including: meetings, reviews, processes and standards. Technical analysis and design of software solutions Technical Lead of software development and maintenance Ensure software testing, including writing and executing manual and automated tests are carried out Ensure writing / updating of documentation Liaise with Orchard staff and customers as required to successfully complete assigned development tasks    Demonstrate code enhancements and fixes to Orchard staff and customers Provide the Development Manager with timely and accurate information on: assigned tasks; issues arising and resolved; and metrics on actual progress versus planned work      Proactively inform the Development Manager of any potential project risks, slippages or budget overruns   Monitor team and individual performance and implement measures to improve product quality and team productivity. Being the lead contact for technical queries arising in relation to the relevant modular area. Allocation of resource to provide 3rd line application support. Being the contact point where issues assigned to the team require escalation. Work closely with the architects group on designing solutions and using best practices etc… Strategic Continual improvements to processes, procedures and standards used by Development Team Continual improvements to Orchard’s software products and solutions   Consideration of changes to processes and systems related to product development to improve quality and productivity. Having technical design responsibility for the relevant modular area. Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme To apply for this role, please email hr@orchard-systems.co.uk with a CV and covering letter which includes a portfolio of some of your more recent work. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business
Orchard Information Systems UK
May 17, 2019
Full time
Newcastle/Home-based Permanent/Full-time Working in a fast paced, successful software company, your role will be challenging, interesting and extremely rewarding. This role will report to the Head of Product Management, and will be responsible for creating and communicating the exciting future of our products both internally and to our customers. The Commercial Product Manager will have a strong focus on strategic and commercial leadership to help drive the direction and success of one of our key products.   Principal Responsibilities   Strategic Creating and owning a commercially-driven and innovative roadmap for their product area to gain and retain satisfied customers Innovation and thought-leadership, internally and externally Identifying business opportunities and producing business cases Ensuring their product area is successful internally and externally Contributing to the overall product strategy and ensuring developments are aligned to this strategy Evangelising the vision for their product area, both internally and at public events Operational Keeping abreast of business, customer and competitor knowledge and gaining insights from it Launching new products, driving sales and marketing to sell and operational teams to deliver Ensuring that our ability to demo and sell our products is top class Contributing to setting annual sales targets for each product area Educating sales and marketing and enabling them to achieve the commercial targets Recommending pricing strategies Prioritising development and reporting progress against the roadmaps Helping triage and review new ideas and customer requests Recommending and helping implement process and framework improvements     Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme   To apply for this role, please email with a CV and covering letter. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business.