Orchard Information Systems

Since 1979 Orchard has focused its efforts and energies on providing software, services and supporting technical solutions that help Housing businesses and Public Sector organisations to improve the lives of their customers, tenants and residents.

Today we are the largest independent provider of complete end to end business solutions to the housing sector, helping them to manage all aspects of their businesses. Our solutions portfolio delivers value in supporting core business functions like Housing Management, Finance and Asset Management, as well as supporting commercial activities and providing a range of solutions to help manage the overall efficiency, effectiveness and cost of IT provision.

Our independence enables us to maintain a strong business ethic of measuring success through customer satisfaction and retention, whilst continuing to use profits to make significant additional investments in our solutions portfolio.

We work hard to ensure that our strategy and solutions remain closely aligned to the housing sector and our customer’s needs. This is achieved through the development of strong working relationships with our customers and engagement at all levels of their business.

Our aim is to continue building on our position as a supplier of choice, trusted advisor and thought leader in the housing sector. We will continue to grow our business by making significant investments in our solutions, as well as continuing to acquire and successfully integrate businesses that add further value to our solutions portfolio and our customers.

Orchard Information Systems Newcastle upon Tyne, UK
Sep 19, 2019
Full time
Job Summary The Finance Analyst will be an integral part of the Finance function. Reporting directly to the Finance Director, you will be expected to play a leading role in all Financial Planning and forecasting activities. The role will also be focussed on providing analysis to support the decision making process through extensive engagement with operational teams throughout the business. This position sits within the Finance team based in the Newcastle Office. Therefore, involvement in the monthly accounting cycle and annual budgeting processes will also form part of the responsibilities of this role. Principal Responsibilities Operational Take ownership of all aspects of financial forecasting and planning  (This will include, but is not limited to, working closely with the Sales team to develop a detailed understanding of the pipeline and the financial implications of movements) Provide business and functions with analytical support, timely and relevant financial analysis related to the on-going business/functional results in order to support the decision-making process Take full responsibility for business analysis within certain business areas where the advice is given and decisions made will have a measurable impact on the profitability or effectiveness of the business’s operations Develop financial reports for forecasting, trending, results and variance analysis. This will involve extracting financial and non-financial data from various sources (accounts software and other systems).  Work with the Finance Director & Management Accountant to develop financial models and reports that enable clear and concise reporting of actual performance vs budget/forecast, with analysis of key variances as appropriate.  Document “As Is” business processes, work with the Finance team and the wider organisation to identify opportunities for improvement – including an assessment of the financial aspects of any recommended changes where appropriate. Support the monthly accounts production, quarterly forecasting and annual budgeting exercises Business partner with Project and Development teams to provide financial support, commercial governance and challenge where appropriate Participate in Financial Reviews of on-going projects with operational teams (Project and Account Management) to ensure timely billing and effective cash flow management in relation to projects Design and produce reporting to departmental and company management to support the decision-making process Exception reporting and investigation Act as a business partner to cost centre managers Provide ad hoc analysis and support to department and company management and support wider best practice initiatives Key Skills and Experience Essential Experience as an analyst or as a financial controller  Qualified accountant You are curious, eager to learn and strive for continuous improvement  You have an affinity for numbers and systems and have strong analytical skills  Experience in building automated reports and models Excellent financial and analytical skills Strong systems and advanced Microsoft Excel experience The ability to analyse, organise, summarise and articulate complex financial information for decision-makers  Able to prioritise workload and work under pressure  What we give back to you Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme To apply please submit your CV and covering letter. The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business.
Orchard Information Systems Remote (UK)
Sep 03, 2019
Full time
Newcastle/Home-based Permanent/Full-time  Job Summary Reporting to the Services Delivery Manager, you will play a significant role in delivering implementation and business consultancy services, working directly with customers to advise and guide them through the full project life cycle, helping them to achieve the optimum solution to meet their business requirements in a cost effective and efficient manner. The role of the Service Delivery Consultant is wide ranging, challenging and rewarding. You will be working within the Service Delivery Team on all stages of new business and existing customer projects and support, providing: Business analysis, requirements gathering, process mapping and solution design Systems implementation and migration Consultancy services, training and support Bespoke system configuration using Orchard’s BPM Toolkit Principal Responsibilities Provide expert implementation and business consultancy services and training for Orchard’s solutions, both on and off site, in accordance with project documentation, implementation guidelines and quality standards Provide support and advice to customers on the use and configuration of Orchard’s solutions on an ad-hoc basis, providing clear and effective resolutions Take ownership of tasks assigned, striving to deliver the best possible service Demonstrate Orchard’s solutions to prospective and existing customers, proposing recommendations to meet their business requirements Produce and maintain internal and customer facing documentation to a high standard, including solution designs, project documentation, user and configuration guides and technical specifications Follow project plans as agreed with customers, project managers and the Project Management Office (PMO), escalating any issues affecting project delivery Contribute to the product development roadmap and strategy, helping to identify product gaps, suggesting enhancements and new solutions in line with sector and legislation changes Communicate effectively with customers in a timely manner, providing documentation, updates and timescales for service delivery Work with the Head of Service Delivery to identify new and innovative ways to deliver existing and new services Key Skills and Experience Essential Excellent knowledge of the housing sector with demonstrable experience of working with housing software solutions, either for or with Local Authorities, ALMO’s or Housing Associations Positive, proactive and self-motivated with excellent interpersonal, communication and organisational skills Capable of working as part of a team or alone with minimal supervision Flexible attitude with excellent time management skills, willing to work away from home and outside of core hours A quick learner who proactively looks to develop own knowledge Capable of delivering messages clearly and concisely, in line with the audiences expectations and knowledge Capable of delivering effective meetings and workshops, documenting them appropriately Capable of demonstrating software solutions, effectively presenting themselves, the company and the product Excellent computer skills with a good working knowledge of office based products Capable of building and maintaining good collaborative working relationships with key stakeholders Capable of working under pressure to achieve deadlines, manage expectations and change control Desirable Knowledge and demonstrable experience of Orchard’s software solutions, including Orchard’s BPM Toolkit Knowledge and demonstrable experience of configuring database driven web based solutions Knowledge of HTML, XML, Web Services and SQL Previous experience in a consultancy role with strong commercial awareness Good working knowledge of PRINCE2 or similar Project Management Methodology Good working knowledge of the ITIL Service Management Framework Qualifications Essential Full UK Driving License Desirable Business Analysis, Requirements Gathering, Modelling Business Processes or similar certifications Querying Data with Transact-SQL or similar certification PRINCE2 Foundation or Practitioner What we give back to you Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business .