As a charitable community based organisation, we channel profit back into services and projects that benefit our customers and local neighbourhoods.
In early-2020 we launched our internal Culture Change Programme, The LHP Way, which means providing engagement and development opportunities, as well as enhancing our output through the embrace of technology.
We have made great strides with our Digital Transformation Journey, and in 2022 we will launch a new customer portal and app – MyLHP, and a new corporate website.
Our focus is also on what LHP can do to contribute to a more sustainable future. This saw the recent issuing of our ESG Strategy, which aims to create positive environmental and social impacts, with outcomes that benefits our customers, communities, employees and other stakeholders.
Our commitment to being a Customer First company means that our customers are at the forefront of our decision-making.
And it goes without saying we’re proud to be a values-based organisation.