6 hybrid jobs

37 per week   We are currently recruiting a Director of Customer Excellence.  The Director of Customer Excellence  is a member of the Leadership Team whose purpose is to lead a high performing organisation and develop a culture which enables and drives both customer and colleague satisfaction. This role will be the guardian of the Customer excellence  strategy, ensuring its effective design, delivery and implementation which will in turn underpin the delivery of our strategic plan/corporate commitments.    The Director of Customer excellence  will play a critical role in driving forward the Groups’ ambitions for growth, innovation, regeneration, financial capacity and ensuring customers influence service. Delivering excellence in leadership, creating a high support, high challenge environment where colleagues are inspired, enabled and empowered to do their best work and deliver on the organisation’s purpose.   As part of the role you will be leading on...

We are currently looking for a Risk and Assurance Partner to join our Governance and Assurance team at Valleys to Coast Housing.   The overall purpose of the Risk and Assurance Partner is to ensure that our risk, assurance and relevant compliance responsibilities are effectively managed, supporting the director in ensuring an excellent standard of delivery of our strategy and our regulatory obligations.   As part of the role you will take the lead on the development of the organisations Risk Management and Business Assurance Frameworks to ensure effective oversight and controls are in place and support the Leadership Team and senior managers to identify and effectively manage and mitigate risk.  You will also be the key point of contact for our internal audit provider, for the oversight of the effective timetabling and delivery of the agreed audit plan.  As part of your role you will provide guidance and advice to colleagues across the Group in relation to risk and...

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.    Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.    And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.   We understand the need to provide a flexible working environment partnered with team...

Project Manager (Housing Systems) London £70,000  – FTC Code Red Associates is working with a housing association for a housing systems project manager.   Overall Responsibilities: Manage multiple project initiatives and delivery teams. To plan and manage the delivery of business systems solutions and associated applications within agreed timescales using a recognised project management methodology and to provide internal customers with business improvement and project management support. Skills: Experience working in the social housing sector and on large housing management systems. Demonstrable track record of successful implementation of medium to large-scale Technology projects Previous experience in managing project budgets of up to £1M    Experience with SCRUM, Agile Qualified Prince 2 Practitioner

40  hours per week We are currently recruiting for a Responsive Repairs Team Leader to join our Llanw Team. The Responsive Repairs Team Leader ensures excellent customer service within the responsive service area, managing customer interactions, operational performance and resource allocation. The role focuses on efficiency, compliance, and continuous improvement, while fostering strong relationships with customers, leaseholders, and external service providers. Collaboration with other teams and stakeholders is key to delivering high-quality service. The job holder will lead and support their team in delivering responsive services, including call handling, technical diagnosis and scheduling. The role will focus on providing comprehensive business support and high standards of scheduling and customer service to Llanw, ensuring you support and manage your business support team to comply with Llanw’s management system, policies and procedures, adhering to service...

Oracle Finance Helpdesk Support (Local Authority) London – Hybrid £400 - £440 per day inside IR35   Code Red Associates is looking for a Finance Helpdesk Support to join our client on a 3-month contract with a potential extension.   Duties: Work with key officers across Finance to define/review Helpdesk Categories and Sub-Categories, ensuring they reflect agreed-upon business processes in terms of the areas under which workers can raise helpdesk requests and that the request is channelled to the correct queue for action. Ensure that the correct queues and queue members have been correctly established and that this is aligned with the agreed handling of categories and sub-categories. Identify help desk requests that require action plans and forms, and work with key officers across Finance to define the content and sequence of the action plans and forms and that these are consistent with policies and process maps.   Skills and abilities: Strong...