38 jobs found in united kingdom

3rd Line Support Engineer £36,000 Derbyshire We're working in partnership with a client who're looking for an experienced 3rd Line Engineer to join their expanding team. This main focus of the role will be to support the existing service desk team of engineers, providing 3rd line technical support for everyday business user issues as well as supporting various business applications, networks, servers, hardware & telephony. You will be the escalation point for more serious technical issues so will be providing hands-on user support as well as back-end investigation and troubleshooting. You must have extensive demonstrable experience with; Extensive experience of working in Service desk environments - 1st - 3rd line, using an ITIL service desk ticketing systems. Microsoft Windows 2012, including Active Directory administration and Group Policy management VOIP systems. Support, administration and management of Microsoft SCCM. Office365 & MS Exchange...

Network Engineer Bath £43,000 – £46,000 per annum + excellent benefits I am working in partnership with a client who are looking for an accomplished Network Engineer. The successful candidate MUST have worked in engineering projects with extensive hands on Cisco experience. 5+ years Cisco experience Project engineer background VMWare Oracle Microsoft technologies Telephony Experience in leading and managing projects Experience of BAU incidents Managing small teams Code Red Associates (CRA) provides quality IT and business professionals to the Social Housing, NPO, Local Government & Technology sector across the UK. We deliver the highest levels of service which enables us to be market leaders. With over two decades of industry experience, we ensure your business is in good hands.

Lioness Recruitment are specialists in helping you find a role that will make you happy too. A large scale organisation in Merseyside are looking for an expert Office 365 Lead to implement and drive the adoption of Office 365 for the organisation.  Your daily responsibilities will include the migration, implementation, deployment and build of ongoing best standard practices for Office 365 for the business. You will also be required to provide some 3rd line support and training. This role is a standalone position, and although you must have the ability to liaise with C-level business stakeholders, you will not have any direct line management responsibility. Essential experience: • Experience in migrating on-premise platforms (including telephony, SharePoint, Power BI etc) to Office 365 within high-profile, large scale environments • Demonstrable expert knowledge of the full Office 365 package including MS Teams, SharePoint, Yammer, Planner, Workflow etc •...

Office 365 Engineer £45,000 West London My client is looking for an Office 365 Engineer who will provide users with a local service through 2nd  line support in order to solve business related network, computer and telephony problems and to work together with the Service Desk to carry out support, Incident/Problem/Change handling and to undertake any tasks given. Essential Skills: Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems Excellent troubleshooting skills and delivering high levels of customer service. Strong knowledge of Microsoft Windows 10 Strong knowledge of Microsoft Office365 Good knowledge of Microsoft Windows server 2008/2012 Active Directory Good knowledge of Citrix Xendesktop Knowledge of Pull printing, (Xerox, Ricoh) Knowledge of Exchange Online/Exchange 365 Supporting and administering mobile devices (laptops, smart phones, tablets, Apple IOS, Android). Knowledge...

Senior Windows Server Engineer £55,000 West London   My client is looking for a Senior Windows Server Engineer to lead on Microsoft Active Directory and Windows Server infrastructure operations and service delivery.  Work with the Architecture Team as technical lead specialist on Microsoft Active Directory and Windows Server related projects, operations, and service delivery.  Contribute to Active Directory and Windows Server estate related change management, continuous improvement, and governance processes. Essential Skills: Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments Advanced knowledge of Active Directory infrastructure design, delivery, management Strong Azure Active Directory management and administration Expert knowledge in Group Policy management and administration Windows Server 2012,2016, 2019 and SQL server administration Strong custom PowerShell scripting and automation Microsoft...

Senior Citrix Engineer £55,000 West London My client is looking for a Senior Citrix Engineer to administer the day to day operations of the Citrix VDI Infrastructure and services. Work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of Citrix infrastructure operations, services, projects, and initiatives. Manage and maintain the Citrix Work Plan, and the delivery of the Citrix Annual Continuous Service Improvement Plan. Essential Skills: 8+ years of experience of Citrix Xenapp / XenDesktop, Active Directory, Group Policies, Citrix Profile Management, Provisioning Services, NetScaler, VMware ESX, networking Expertise in applications packaging, databases, storage, networking, and security PowerShell scripting and automation Experience of managing complex multi-site Citrix infrastructure operations Experience of Citrix service upgrades and...

We currently have an exciting opportunity for a dynamic, self-driven, Service Desk Technician to join our successful Technology and Innovation team here at Tai Tarian. Delivering a 'Front of House' service, you will manage all service requests to ensure the organisation maximise the value of its technology. To be successful in the role, you will need to be customer focused with a drive for continuous improvement. If this sounds like you, please read on. Within your role as our Service Desk Technician you will: Provide 1st and 2nd line support for incidents, service requests, and requests for change for hardware, peripherals, operating systems and applications with an emphasis on resolving requests at first point of contact. Ensure all requests are recorded and routed appropriately within the service desk system. Actively engage and support customers to establish a strong relationship built on best practice through regular communication, understanding requirements,...

37 hours per week What’s the role? The overall purpose of the Property Services Manager role is to: • Lead on the operational delivery of the property services work streams including repairs services and compliance activity, maximizing efficiency and value for money while maintaining high levels of customer satisfaction. • Support the Director of Property Services with the delivery of the department’s strategic objectives. • Working with the Property Services leadership team on quality assurance, service improvement and process design. Key responsibilities and accountabilities: Service Delivery and Development Identify and implement changes which will enhance services and/or deliver improvements in working practices with a focus on driving IT system and process efficiencies, delivering increased efficiency and value for money. Utilise effective process methodologies to further demonstrate and deliver service efficiencies that maximise resource...

Business Systems Analyst £35,000-£40,000 Wales You will be providing support, advice and training to system users and developing and maintaining systems in line with changing operational and strategic requirements. This will predominantly involve support and development of the organisations Housing Management System and their Scheduler System. You must have the following experience: Housing Management systems  such as Aareon QL, Capita OPENHousing, Castleton Housing, Civica Cx Housing, MIS ActiveH, NPS/Northgate Housing, Omniledger, Orchard Housing Experience of Scheduler System’s Business Objects (reporting) or similar reporting toolset A good understanding of SQL Microsoft products including Office 365 Experience of reviewing / improving business processes   Code Red Associates (CRA) provides quality IT and business professionals to the Social Housing, NPO, Local Government & Technology sector across the UK. We deliver the highest levels of...

We deliver Housing Management and Digital Solutions helping social housing providers transform their business processes, reduce costs and improve customer service.  We are part of Aareon AG, the leading European provider of systems and consulting services for the property industry.    In the UK, we are over 120-employees with offices in Coventry, Southampton and Swansea. Due to UK growth, and investment from Aareon Group in our digital products and services, we have a vacancy in the Digital team for a Product Marketing Manager. We have an established and experienced team and there are great opportunities for you to progress your career. If you are searching for an opportunity where you can drive digital products and services revenue, add real value to our customers and help deliver great service then we’d like to hear from you. Overview   We are currently searching for a new team member to join our Support Team in providing analytical and dedicated support on our bespoke...

Up to £65,000 + excellent benefits  Raven is embracing agile working so your location is not as important as a willingness to travel to Redhill when necessary.  Join this innovative social business as Data & Performance Lead and drive a major transformation programme with your in-depth data expertise and instinctive people skills.   Raven is a business with a clear social purpose: building homes and changing lives. To ensure that data leads our decision-making and empowers us to fast-track new customer and commercial initiatives, we have embarked on a fundamental change programme addressing every aspect of our systems and processes. Moving to a Microsoft Dynamics 365 and Power Platform, we aim to be at the forefront of data knowledge and visualisation - including predictive analytics to transform our strategic planning and operational decision-making. This role will be pivotal.   As Data & Performance Lead , leading and developing the Business...

We are recruiting a skilled and experienced ICT Manager.  We are looking for someone who will manage our ICT team and provide informed direction on ICT systems and services.  You will be a key member of our Management Team, working at an operational level with other managers from across the business and at a strategic level supporting the Leadership Team and Board to drive forward Partick Housing Association’s vision, values and business strategy. We believe that great people make a difference to our business.  You will have excellent communication, interpersonal and professional skills and be a team player with a positive attitude.  You will also have proven experience of ICT systems and services, ideally in a housing-related environment. At Partick Housing Association, we are committed to service excellence and continuous improvement.  We work hard with our partners and stakeholders to be a dynamic and innovative organisation, always looking for new ways to meet local housing...

2nd Line Analyst £32,00-£35,000 West London My client is looking for a 2nd Line Analyst who will provide end user 2nd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI’s and to be an active escalation point for 1st line engineers You will also have experience with: With the Service Desk Manager and the ICT Infrastructure Team, ensure the delivery of day to day ICT support to the organisation’s users Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems Excellent troubleshooting skills and delivering high levels of customer service. Strong knowledge of Microsoft Windows 10 Strong knowledge of Office365 Good knowledge of Microsoft Windows server 2012 Active Directory Good knowledge of Citrix Xendesktop Knowledge of Pull printing , (Xerox, Ricoh) Knowledge of Exchange Online/Exchange 365 Supporting and...

3rd Line Support Analyst £40,000 West London We're working in partnership with a client who're looking for an experienced Technical Support Analyst to join their expanding team. This main focus of the role will be to support the existing service desk team of engineers, providing 3rd line technical support for everyday business user issues as well as supporting various business applications, networks, servers, hardware & telephony. You will be the escalation point for more serious technical issues so will be providing hands-on user support as well as back-end investigation and troubleshooting. You must have extensive experience with; Office365 & MS Exchange Online Windows Server TCP, DNS & DCHP experience ITIL certification, or experience working in an ITIL environment MCSE certification or higher Citrix Xendesktop Code Red Associates (CRA) provides quality IT and business professionals to the Social Housing, NPO, Local Government...

The Role We’re seeking a high performing Head of Projects to lead our project portfolio, covering both Digital/technology and business change. These are focused on delivering the strategic objectives set out in our corporate plan and designed to build upon our already impressive organisational performance. Working with senior colleagues from across our organisation, this challenging role is responsible for driving the planning, development and operational delivery of our full programme of projects. Owning a significant programme budget and driving the performance of a sizeable PMO, your strategic overview will provide assurance that programme delivery is timely, within budget and enables the business to realise real and sustainable business benefits. Our ideal candidate?  You’ll come equipped with substantial portfolio management experience, covering both digital/technology and business change projects, gained within a complex business environment. You’ll have a simple,...

Field engineer £33,000 East Midlands   My client is looking for a Field Engineer who will provide users a local service through 2nd  line support in order to solve business related network, computer and telephony problems and to work together with the Service Desk to carry out support, Incident/Problem/Change handling and to undertake any tasks given. You will also have experience with: Provide onsite support for all non-recurring Incidents to minimise down time and help achieve the most efficient use of the technology available. Monitor Problems occurring within the departments in order to identify key trends or patterns and either respond to or refer these issues as appropriate Liaise with 1st and 3rd line for support and information Full clean driving licence Prepared to travel to other customer sites within London if required Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems...

Field engineer £35,000 North London My client is looking for a Field Engineer who will provide users a local service through 2nd  line support in order to solve business related network, computer and telephony problems and to work together with the Service Desk to carry out support, Incident/Problem/Change handling and to undertake any tasks given. You will also have experience with: Provide onsite support for all non-recurring Incidents to minimise down time and help achieve the most efficient use of the technology available. Monitor Problems occurring within the departments in order to identify key trends or patterns and either respond to or refer these issues as appropriate Liaise with 1st and 3rd line for support and information Full clean driving licence Prepared to travel to other customer sites within London if required Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems Excellent...

Lioness Recruitment are specialists in helping you find a role that will make you happy too. Feel like a new challenge and expanding your housing systems skill set working for a renowned social housing organisation? They’re looking for somebody with proven housing systems support experience to join their expanding London based team. As a Systems Support Analyst, your main responsibilities will be to improve and support the business applications of the organisation. Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. You will also provide 2nd line application support and liaise with third party suppliers. Essential experience: Experience with Social Housing Management systems such as NPS/Northgate Housing, Orchard Housing, Aareon QL, Civica Cx/Universal Housing, Capita OPENHousing, Castleton Housing or MIS ActiveH etc Working within a Social Housing IT...

Welfare and Debt Officer Annual salary £33,043.11 + benefits Closing Date: 30th November 12pm (this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)                  We are seeking a Welfare and Debt Advice Officer to join our Income Collection Team and deliver our welfare and debt advice services in the boroughs of Croydon, Bromley and Sutton.  The role comes with responsibility for providing specialist advice on welfare benefits and debt as well as information and casework management to the tenants of CCHA. You will liaise closely with key agencies such as housing benefit and the DWP to secure the best outcome for our tenants. Provide budgeting, income maximisation, banking and fuel poverty & debt advice to enable customers to successfully maintain their tenancy.  Also assisting with tenancy sustainment for Starter Tenancies.  Assess new and potential...

Lioness Recruitment are specialists in helping you find a role that will make you happy too. A highly respected public sector organisation are looking for an experienced Business Analyst to assist with strategic planning and development of their Business Transformation programme. This is a 12 months fixed term salaried role. You will take ownership of the organisation’s digital products and will play a crucial role in their development as well as providing service enhancements. Other responsibilities will include the analysis of business processes to create efficiencies, requirements gathering, process mapping and stakeholder management. Essential Skills: A successful commercial track record in a Business Analysis capacity - including the translation of user requirements into technical documentation & defining and mapping business processes (As-Is & To-Be), including process re-engineering and data flows. Customer journey mapping Relationship and change...