3 remote jobs

An exciting opportunity has arisen to join our Product Management Team at our successful software company. The Product Management Team at Orchard drives the commercial direction of our products for their segmentation, and they are ultimately responsible for the success of those products.  This includes sharing responsibility for achieving annual targets with the sales department as well as setting out the vision for longer-term growth. You will be responsible for creating truly innovative products that use cutting edge technologies that transcend the social housing market to make out products market-leading.  This role involves understanding our customers, analysing competitive intelligence and spotting industry trends, as well as setting strategy and owning and managing the product roadmap for their segmentation.  An element of creativity is important to add a “wow” factor and set us apart from the competition. Creating and communicating an exciting future for our products is a key element of this role. The Product Management Team requires a person with certain skills and traits including a strong focus on strategic and commercial thinking, and an ability to have a command of the product sector/domain as well as the ability to command the attention of your audience whether that be customer meetings, internal training or presenting to the Executive Team, the ability to say ‘no’ or ‘yes’ with reasons, great delegation skills, the ability to communicate the same message to different audiences and excellent listening skills.  About Orchard   Orchard is a business full of great, talented people, which is based at the heart of Newcastle city centre in vibrant office space. We are constantly working to ensure that we create a happy environment for our staff to learn and develop. We operate within an incredibly important sector, with our customers providing affordable homes to those often most in need of social housing. Our software and services can really help to improve the lives of those in need. We believe in recognising that our people have valuable skills to help our business to succeed and enjoy celebrating our shared successes.  Principal Responsibilities  Strategic  Creating and owning a commercially-driven and innovative roadmap for their product area to gain and retain satisfied customers Innovation and thought-leadership, internally and externally Keen interest and understanding of emerging technologies Identifying business opportunities and producing business cases Ensuring their product area is successful internally and externally Contributing to the overall product strategy and ensuring developments are aligned to this strategy Evangelising the vision for their product area, both internally and at public events Operational Keeping abreast of business, customer and competitor knowledge and gaining insights from it Launching new products, driving sales and marketing to sell and operational teams to deliver Ensuring that our ability to demo and sell our products is top class Contributing to setting annual sales targets for each product area Educating sales and marketing and enabling them to achieve commercial targets Recommending pricing strategies Prioritising development and reporting progress against the roadmaps Helping triage and review new ideas and customer requests Recommending and helping implement process and framework improvements Salary and Other Benefits Salary commensurate with skills and experience Company pension scheme Permanent health insurance and life assurance Westfield Health Cash Plan Scheme 25 days holiday and an additional Birthday holiday The company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the company’s business

***PLEASE NOTE THIS ROLE IS HOME BASED*** ROLE OVERVIEW: Northgate Public Services (NPS) is one of the fastest growing public service businesses in the UK, and has significant overseas interests in Australia, New Zealand and Canada. We use strategy, innovation, information and technology to promote high-performing public services, management and governance in the UK. We are looking to recruit enthusiastic people to join our team, based in the UK. We would like to recruit high quality Consultants keen to learn and develop new skills and knowledge around the provision of Housing IT systems to the not for profit, social housing sector. We work together with our clients in trusted partnerships to deliver systems and services that seek to improve the skills and capabilities of employees, fully engage our clients and thereby add to public value MAIN RESPONSIBILITIES: Provide consultancy and training on NPS Housing System Implementations. Provide consultancy and training for existing NPS customers using our Social Housing Management Software Ensure all consultancy and training is delivered effectively and achieve positive customer feedback. Ensure customer satisfaction with the product and feedback any issues into the consultancy group and other internal groups. Maximise billable utilisation. Assist with product development, including attending user groups and creation of user guides. Develop customer and internal training courses and maintain product training manuals. Progress and update knowledge in all aspects of Social Housing Management. A willingness to travel long distances & be available outside standard working hours including overnight stays in the UK. A willingness to work outside the UK (Canada, Australasia) for agreed periods. Although to be clear, this is a UK based role. Qualifications ESSENTIAL SKILLS: Allocations, Rents and Repairs business expertise - ideally using our NPS Housing system Previous experience in a Consultancy environment. Experience creating, configuring and implementing NPS Housing system modules. Excellent communication skills, both written and verbal Working knowledge of project methodologies, from a consultancy viewpoint Experience of working with customers and/or external agencies Experience of delivering training and/or seminars Ability to problem solve in demanding circumstances Ability to work on own or part of a team Ability to work on multiple projects in parallel DESIRABLE SKILLS: Previous exposure to NPS Housing products or to Housing environments from working for or with Local Authority Housing, ALMO’s or Housing Associations. Working knowledge of Unix and/or SQL Additional information Employees of Northgate Public Services are entitled to the following Company funded benefits: Single Private Medical Cover (with the option to select family cover at an additional cost) 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days (during enrolment window). 4 x basic salary life assurance cover A Group Pension Plan with fantastic employer contributions A selection of tax efficient flexible benefits to suit your individual needs The role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.  Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

We are looking for an experienced sales person, based in Scotland who is passionate about delivering technology to the social housing sector.    You will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships. Requirements Proven work experience as a Sales account manager  Hands on experience in software sales and an ability to deliver excellent customer experience  Understanding of sales performance metrics Excellent communication and negotiation skills An ability to deliver projects and answer inquiries on time Business acumen with a problem-solving attitude Social Housing sector experience desirable but not essential  In return, you will receive a competitive salary, car allowance, plus a wealth of company benefits including pension scheme, healthcare and many incentives under a 'Perkbox' scheme. You will get full support and guidance from an accessible senior management team as well as your colleagues.  Our values: RIGHT first time mindset, RESPECT for colleagues and customers, RELIABILITY - do what you say you will, when you say you will