5 jobs found

40 hours a week. We are currently recruiting for a Customer Service Partner in the Repairs team. Do you thrive on helping others and staying organised? We’re looking for a proactive Customer Service partner to manage repair enquiries, prioritise and schedule jobs with speed and accuracy. As part of Llanw Repairs Hub, you will provide front line service for customers contacting Valleys to Coast and Llanw with questions, queries or issues. The role is predominantly telephone based but we offer services across all channels such as face to face, email, web chat and via social media platforms. The queries will be wide and varied in relation to repairs and maintenance.  You will provide answers and resolve challenges first time delivering great customer service to our current and future customers. As part of the role you will be required to respond to customers through their preferred channels of communication, listen to, question and act to identify the customers’...

Salary Range: £35,000 - £40,000 per year Work Location: Manchester (Hybrid) Hours per week : 37.5 Contract: Permanent Reports to: Head of Support About us We’re part of Aareon Group, a leading European provider of SaaS solutions for the property sector. In the UK, this includes Aareon UK, Arthur Online, Fixflo, HomeMaster, Housing Online, Help Me Fix & MIS - each bringing specialist expertise and energy, but all sharing the same belief: that housing matters. At HomeMaster, we specialise in developing an industry leading web-based Housing and Finance solution that uses state-of-the-art development technologies to remain future-proof and continue to meet the ever-evolving needs of the Social Housing Sector. About the role A Professional Services Support Analyst is required to complement the current PS team, with responsibilities for work within both the QL & Versaa products, managing timely, fluid and accurate resolution of day-to-day issues...

Salary Range: £40,000 - £50,000 per year depending on experience Work Location: Remote Hours per week : 37.5 Contract type: Permanent About us We’re part of Aareon Group, a leading European provider of SaaS solutions for the property sector. In the UK, this includes Aareon UK, Arthur Online, Fixflo, HomeMaster, Housing Online, Help Me Fix & MIS - each bringing specialist expertise and energy, but all sharing the same belief: that housing matters. At HomeMaster, we specialise in developing an industry leading web-based Housing and Finance solution that uses state-of-the-art development technologies to remain future-proof and continue to meet the ever-evolving needs of the Social Housing Sector. About the role The Implementation Consultant plays a pivotal role in ensuring the successful delivery of client projects from initiation through to completion. This position combines project management, client engagement, and end-user training to ensure...

40 hours per week. We are currently recruiting for a Multi-Skilled Electrician to join our Llanw team.  You will work both independently and as an electrical team member within the Property Services department and will be responsible for the maintenance and installation of electrical equipment up to nominal low voltage on all Valleys to Coast and associated properties. As part of the role you will identify fault and repair electrical installations effectively, mentor apprentices, trainees and work placements, as and when required by the organisation and in addition to your primary trade you will also be expected to be able to demonstrate competencies in other trade disciplines.  You will be expected to use these additional skills on a regular basis, as and when directed, for the benefit of the organisation, such as minor carpentry, plastering and tiling etc. A driving licence is required for this position. As an equal opportunities employer, Llanw is committed to the...

40 hours per week. We are currently recruiting for a Multi Skilled Gas, Heating and Plumbing Engineer. The overall purpose of the Gas, Heating and Plumbing Engineer role is to  be responsible for the maintenance, servicing and installation of gas heating appliances and associated flues to meet current legislative requirements and for general plumbing work within Valleys to Coast housing stock and other properties.  We are looking for someone who can carry out repair inspections and problem solving to determine faults and solutions to technical issues and queries and report back to managers, colleagues or works planners as required, undertake maintenance, installation and servicing of gas heating appliances and plumbing within our homes and mentor apprentices, trainees and work placements as and when required.  As part of the role you will use a Personal Digital Assistant (PDA) mobile working system, ensure compliance with current professional and statutory...