Housing Services Team Leader
- Chrisitan Action Housing Association
- Hybrid (Benedict House, Island Centre Way, Enfield EN3 6GS,)
- Jun 17, 2026
Job Description
As the Housing Services Team Leader, you will lead and inspire a team of housing officers covering our General Needs and Independent Living properties, ensuring high-quality service delivery in line with Christian Action Housing’s values and objectives. You will be responsible for managing daily operations, supporting clients, and fostering strong partnerships with stakeholders. This is a fantastic opportunity for someone passionate about making a real difference in the community.
Key Responsibilities
- Lead, motivate, and manage a team of housing support workers, promoting a positive and collaborative team culture.
- Oversee the delivery of housing support services, ensuring compliance with organisational policies, safeguarding standards, and regulatory requirements.
- Coordinate client assessments, support plans, and risk management to ensure personalised and effective housing solutions.
- Develop and maintain strong working relationships with clients, local authorities, health and social care professionals, and partner organisations.
- Monitor service performance and prepare reports for senior management and Board, identifying areas for improvement and innovation.
- Provide coaching, supervision, and professional development opportunities for team members.
- Ensure safeguarding policies are rigorously applied and promote client safety and wellbeing at all times.
Please see attached job description for a full list of duties/responsibilities
Benefits
- 25 days annual leave entitlement plus public holidays.
- Health care cashback scheme
- Employee Assistant Programme (inc. free counselling and legal advice)
- Generous pension scheme.
- Supportive and friendly working environment
Applying
Deadline for applications is Monday 1st June 2026 with interview held on Thursday 11th June 2026.
Christian Action Housing is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of background.
Application Deadline
Who we are
Our Association was founded in 1966 by a group of local church groups in response to the desperate need in the local area for affordable rental housing. Christian Action has grown into a vital local provider of accommodation in four North London boroughs. We are a diverse, fun and friendly team whose mission is to provide high quality and affordable support and services to those in housing need.
What we do
We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1600 homes and we continue to strive to provide more much needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We have a number of retirement schemes for older residents, offering peace of mind and an opportunity to remain independent and in their local community.
Working for us
What makes Christian Action special is our employees. Situated in the heart of Enfield, we have a team of 100 dedicated and knowledgeable professionals who help to deliver excellent and innovative housing and support services. Through our shared values, Care, Connect, Commit and Champion, our team brings something extra to this housing association that means we truly offer a local service that makes a difference. In return we offer our employees a chance to develop, to make a difference in their local community and to be part of a supportive team.