13 jobs found

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. You will manage the IT Service Desk team, ensuring smooth daily operations and a culture of excellence. The ideal candidate will have proven experience in IT service delivery or operations management, with strong leadership and technical expertise in infrastructure, networking, and applications, particularly in Microsoft 365, Azure, and SharePoint. Staying up-to-date with emerging technologies is key to addressing operational challenges. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. You will work closely with internal teams and external partners to ensure seamless IT service integration and use data analysis to identify trends and opportunities for improvement....

37 hours per week We are currently recruiting for a Surveyor The overall purpose of the Surveyor role is to: Provide a proactive, efficient and effective broad surveying service throughout our property portfolio; Ensure the accurate provision of specifications of works, works schedules,  job raising, contractor liaison, health, safety & regulatory compliance; Ensure a customer-centred approach is maintained at all times. We are looking for someone who can prepare work specifications, provide technical advice, prepare reports, liaise with tenants, manage repair projects through to completion and ensure high quality standards are achieved, ensure all asset management information is used and updated through all activities and liaise with others on the provision of DFG and other enabling services including working with third parties, customers and their families, where required. As part of the role you will be required to liaise...

37 hours per week. Circa £68,000 per annum We are currently recruiting for Head of Compliance, Facilities and Estates.   A key member of the Leadership Team, the Head of Compliance, Facilities & Estates will lead the strategic planning, delivery, and continuous improvement of Valleys to Coast’s compliance, facilities and estates operations. Ensuring that all aspects of landlord and corporate obligations are met, providing safe, high-quality, and well-managed homes, workplaces, and communal areas for customers, staff and visitors. Provide strategic leadership across compliance, estates, and facilities management, ensuring decisions and operational priorities are informed by accurate data, regulatory requirements, customer insight, and best practice. It acts as a catalyst for innovation, culture change, and partnership working to support Valleys to Coast’s commitment to creating safe, welcoming, and efficient environments....

37 hours per week. Circa 68,000 per annum We are currently recruiting for Head of Assets and Decarbonisation.   A key member of the Leadership Team, the Head of Assets and Decarbonisation will lead the strategic planning, delivery and continuous improvement of Valleys to Coast’s Asset Management and Decarbonisation Strategy to ensure our homes are safe, high quality, affordable and environmentally sustainable. Providing strategic leadership to asset investment planning, property data intelligence, stock condition surveying and decarbonisation programmes, ensuring decisions and investment priorities are informed by accurate data, customer insight, whole-life value and carbon impact. This role acts as a catalyst for innovation, culture change and partnership working to support Valleys to Coast’s commitment to creating great places to live and delivering net zero carbon ambitions. Delivering excellence in leadership, creating a high...

37  hours per week. Fixed Term until 29th January 2027, with the possibility of the position becoming permanent at the end of the contract. We are currently recruiting for an Asset and Energy Surveyor. The overall purpose of the Assets & Energy Surveyor role is to work closely with the Asset Data team to develop the organisation’s understanding and approach to improving the energy performance and decarbonisation of our housing assets. As part of the role you will help promote consistency in the quality and standard of asset surveys and assessments and ensure that all work is completed to deliver excellence, efficiency, integrity, compliance and quality.  You will undertake a variety of necessary asset related surveys and assessment, including; Stock Condition Surveys, Welsh Housing Quality Standard (WHQS) Surveys, Domestic Energy Assessment (EPC), and PAS2035 Retrofit Assessment. The role will require you to work with the Senior Assets &...

Come join us and make a difference in the world! Discover more at  www.necsws.com NO AGENCIES PLEASE Job Description *** Please note - Hybrid or remote subject to location *** Join us on an exciting journey as a Product Manager for NEC Housing! You’ll play a pivotal role in shaping and delivering innovative products for the Social Housing sector covering areas such as case management, customer engagement, including our award-winning NEC Engage app! With over £8m annual investment in our award-winning solutions, we’re committed to helping customers deliver better services, more effectively. We’re looking for passionate individuals to join a dynamic team that’s focused on exceeding customer expectations, maximising intellectual property, and driving transformation across the sector. From market assessment through to requirements decomposition, build support, and final test verification, you’ll ensure the NEC Housing platform empowers customers to meet...

Come join us and make a difference in the world! Discover more at  www.necsws.com NO AGENCIES PLEASE Job Description Product Manager – Repairs and Workforce Management Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing community. We’ve invested significantly in our repairs and workforce management solutions over recent years and seeing our customers achieve fantastic outcomes as a result. We’re now looking to expand our team of Product Managers further, so that we can continue to invest and take our repairs solutions to the next level. We're looking for candidates with experience and understanding of the end-to-end repairs journey for social housing providers, including in depth knowledge of internal workforces and external contractor management Keeping up to date with regulatory, legislative and sector challenges. You’ll be part...

Come join us and make a difference in the world! Discover more at   www.necsws.com  NO AGENCIES PLEASE Job Description Please note - this role can be remote or hybrid, subject to location It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants.  When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full...

Come join us and make a difference in the world!  Discover more at  www.necsws.com   NO AGENCIES PLEASE Job Description Role can be remote or Hybrid, Subject to Location Join our team as a Senior Support Consultant and become the go-to expert for solving complex challenges! If you love problem-solving, working with technology, and making a real impact for customers, this role is for you. You’ll be part of our Housing Team, supporting NEC’s market-leading Housing. This isn’t just a support role—it’s an opportunity to learn, grow, and become a trusted advisor for our customers. We’ll provide full training on our products, so if you have strong technical skills and experience with SQL or system administration, we want to hear from you! What’s in it for you? Flexibility:   Hybrid or remote working options. Variety:   Work on a mix of technical troubleshooting, customer interaction, and proactive problem-solving. Growth:   Develop deep product...

40 hours per week We are currently recruiting for a General Works Operative The overall purpose of the General Works Operative role is to effectively and efficiently undertake general building works within Valleys to Coast housing stock and other properties in a variety of disciplines working independently or as part of a team. Ensuring all activities undertaken are carried out to the highest standards of integrity and professionalism in accordance with existing legislation and the organisation's policies & procedures.  As part of the role you will support the management of the general repairs team by creating a high support, high challenge environment for colleagues to deliver the purpose of the organisation.  You will be required to ensure that all work is completed to deliver excellence, efficiency, integrity, compliance and quality.  You will also support the effective delivery of the operational plan, to demonstrate interest in the Bridgend borough,...

37 hours.   Fixed Term Contract to end 27th January 2027   We are currently recruiting for an Estate Supervisor.   The overall purpose of the Estates Supervisor role is to work as part of the Facilities Management & Estates Team to supervise, coordinate and schedule work streams for the Community Caretakers and Community Litter Picker teams.    You will work as part of a proactive, innovative and responsive Estates team to develop and deliver outstanding estate management services. This will focus on the organisation's goals and objectives, delivering safe and happy places that you are proud to manage.   You will enhance internal and external spaces to benefit communities, customers, biodiversity, and the environment, ensuring our estates thrive. You will collaborate with customers, colleagues, and partners to provide guidance and support on estate management matters. We are looking for someone who is experienced in leading a...

40 hours per week Fixed Term - 12 months We are currently recruiting for a Data Analyst Graduate.  The overall purpose of this role is to establish robust data processes for the tracking and reporting of component replacements within operational systems. Sitting within Capital Expenditure, this critical 12-month fixed-term contract role will be instrumental in improving data integrity and ensuring accurate performance reporting across key departments. We are looking for someone who has recently graduated with a 2:1 degree or higher in Mathematics or equivalent analytical subjects. You should be eager to learn, adaptable, and passionate about making a positive impact in the communities we serve. You’ll design a clear process for capturing and reporting Component Replacement Data, uniting teams across the organisation to define needs and streamline workflows. Deliver accurate, high-impact reports and dashboards, champion data quality through audits and...

37 hours per week   We are currently recruiting for multiple Community Caretakers.   The overall purpose of the Community Caretaker role is to provide a range of estate management services across Valleys to Coast estates and open spaces, utilising a service vehicle and a variety of equipment. You will work on a programme of cyclical and reactive tasks, ensuring high standards of cleanliness and improving the physical appearance of our open spaces.   As part of the role you will be required to develop positive relationships with customers and residents, use small tools and plant machinery safely and competently, including strimmers, hedge trimmers, mowers, mini diggers, and tracked dumpers, in line with the National Plant Operator Registration Scheme and carry out weekly fire alarm, sprinkler pressure, and other service tests at required sites.   As an equal opportunities employer, Valleys to Coast is committed to the equal treatment of all current...