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Work is certainly varied for Jenny Shorter, a senior consultant at IT services firm Sovereign Business Integration Group, who revisits a typical week at work. I’ve seen a great deal of change in the housing sector. Mostly, it now requires a far more commercially-minded approach than it did when I first joined the sector in the 1990s. I know that I have to be far more timely in my pitches to clients and in responding to their...
Mark Elias, IT Infrastructure Manager, takes us through a typical day at Coastal Housing. If I’m feeling lazy, my day will start around 8am with black coffee and a mailbox of backup and maintenance notifications. If I’m not feeling lazy, I’ll slope in around 9am after being good and going to the gym, by which time the notifications will have been attended to by our lead support analyst, Mat Giles, who will also have...
Nicola Brown, Sales Director at ROCC, chats to us about her 20 year career in the housing sector. I find talking to housing providers about revolutionising the repairs service with ROCC exciting; I’ve been in the social housing sector for the last 20 years and I still start each day with enthusiasm at the prospect of discussing innovations and new ways of working with clients. I enjoy working in the housing sector; more and more...
To underpin long-term sustainability, support growth and build resilience against an increasingly difficult operating environment, Thrive Homes has implemented a game-changing transformation of their service model in partnership with Campbell Tickell. The case for change started with a desire to create a service model that engenders self-reliance, improves services and reduces costs. And a model which explores what could be learned from...
The housing sector is undergoing significant changes, having to develop new solutions for housing and homelessness issues, catering for the regulatory and welfare reforms, managing demand which is greater than supply and now emergency health and safety reviews. These challenges are having a direct impact on traditional operating procedures. When solving these issues, the housing sector relies on a highly-talented workforce to identify the...
Welcome to Housing Technology Insights. We are delighted to announce that we are going to be sharing content on this platform which we feel will continue to support and add value to your careers in housing. This is part of our ongoing goal of helping our readers find the right IT jobs in housing and succeed within housing associations and local authorities. These insights will discuss recruitment, skills and careers relating to...